--- title: SurveyPro Reviews meta_title: 'SurveyPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how SurveyPro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 253 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

View 1 Video Reviews
Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"SurveyPro Makes Creating, Sharing, and Analyzing Surveys Effortless"
5/5
What do you like best about SurveyPro?

I like the user-friendly interface of SurveyPro and how easy it is to create, distribute, and analyze surveys efficiently. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Some advanced features are not very intutive and require a learning curve. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Enterprise (> 1000 emp.)
"User-Friendly for Everyone"
5/5
What do you like best about SurveyPro?

It’s easy to use, and user friendly for everyone to use. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Nothing specific. However sometimes the surveys can be felt like generic and less engaging, which may reduce our response quality. Review collected by and hosted on G2.com.

Verified User in Printing
AP
Verified User in Printing
Small-Business (50 or fewer emp.)
"Not Often Seen, but Lengthy Surveys Can Be a Time Drain"
3.5/5
What do you like best about SurveyPro?

have not run across it that often that I know of Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

any lengthy question survey that takes too long in my day Review collected by and hosted on G2.com.

Shahbaz S.
SS
Shahbaz S.
SEO Specialist
Small-Business (50 or fewer emp.)
"Efficient Platform with Solid Reporting Features"
5/5
What do you like best about SurveyPro?

SurveyPro makes it easy to set up basic surveys without a steep learning curve. The templates help save time, and exporting results to Excel is fairly straightforward. While it lacks some advanced features, it gets the job done for simple feedback collection. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The only thing I somewhat liked about SurveyPro was how fast you can build a basic survey. Beyond that, the features are quite limited, and the design options feel outdated. Review collected by and hosted on G2.com.

Jay F.
JF
Jay F.
Artist
Small-Business (50 or fewer emp.)
"My review for survey pro"
0/5
What do you like best about SurveyPro?

Earning on this platform is quite difficult, as most surveys tend to disqualify you before you can finish them. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

They really should compensate users for their time spent on attempts, not just completed surveys. I ended up earning only 76 cents after completing over 200 surveys, which feels like a huge waste of time. Review collected by and hosted on G2.com.

JB
Justin B.
Senior service technician
Mid-Market (51-1000 emp.)
"Surveypro review"
4/5
What do you like best about SurveyPro?

I appreciate that it gives me a platform to share my thoughts on topics that matter to me. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I think that a few of the questions could come across as biased. Review collected by and hosted on G2.com.

HH
Harley H.
"SurveyPro: Efficient data collection and analysis, but layout design needs improvement"
3.5/5
What do you like best about SurveyPro?

I like the data analysis features of SurveyPro, which can transform complex data into clear, understandable, and highly insightful information. I mainly use it to efficiently and accurately collect and analyze various data, especially in market research, customer feedback collection, and employee satisfaction surveys. Its powerful statistical analysis tools allow me to deeply explore the data's meaning and reveal important insights through variance analysis and correlation analysis, helping to make more informed decisions. Additionally, SurveyPro offers a wide variety of questionnaire templates and question types, along with flexible logic branching functions, making questionnaire design more scientific and reasonable, thus improving the targeting and effectiveness of data collection. Furthermore, the multi-channel questionnaire distribution methods allow me to quickly reach the target audience, greatly expanding the scope of sample collection and improving efficiency. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The layout design is limited, and the control over the questionnaire page layout lacks flexibility. The spacing between questions and between options cannot be freely adjusted, making the overall questionnaire appear crowded and cluttered. This affects the respondents' experience in filling out the questionnaire, which may lead to a decrease in response rate. To compensate for this issue, I often need to simplify the questionnaire content.

There are limitations on multimedia embedding. SurveyPro supports fewer multimedia formats, such as GIF animations and certain video formats that cannot be directly embedded, and the embedding process is complex, lacking an intuitive interface. This affects the attractiveness and effectiveness of information delivery in the questionnaire, especially in surveys that need to showcase products or operational processes. Review collected by and hosted on G2.com.

Natalie S.
NS
Natalie S.
Writer | Director | Editor | Producer
Small-Business (50 or fewer emp.)
"Great Features, But Surveys Lack Inclusivity"
2.5/5
What do you like best about SurveyPro?

It's an interesting pass time for long drives. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Surveys are rarely inclusive and will jump subjects. Review collected by and hosted on G2.com.

Mike S.
MS
Mike S.
Health & Wellness Supervisor
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Survey to move your program to next level"
4/5
What do you like best about SurveyPro?

Helps me understand where my programs are at and how to improve. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Took some time to learn how to submit questions Review collected by and hosted on G2.com.

DA
David A.
Account Clerk
Mid-Market (51-1000 emp.)
"SurveyPro is easy to use and always works fast!"
4.5/5
What do you like best about SurveyPro?

Ease of use and reliability. Never had an issue with it not working or being unavailable. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It could have a bit more in terms of options, though it has everything necessary in general. Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making