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SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

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Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Khushpreet K.
KK
Khushpreet K.
Payment Solution Specialist
Banking
Mid-Market (51-1000 emp.)
Originally submitted 12/9/2025
"Easy Survey Creation, But Needs Modernization and More Features"
3.5/5
What do you like best about SurveyPro?

SurveyPro is frequently praised for being user-friendly and allowing for the rapid creation of surveys. Many users value its intuitive interface, straightforward templates, and features that help save time when designing and analyzing basic surveys efficiently. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The primary drawbacks often mentioned are the steep learning curve and the outdated design, which can make navigation difficult. Additionally, there are complaints about the lack of advanced features or functionality when compared to more modern alternatives. Review collected by and hosted on G2.com.

Deshika J.
DJ
Deshika J.
"User-Friendly, Streamlines Data Collection"
5/5
What do you like best about SurveyPro?

I have been using SurveyPro for three years, primarily for designing and distributing client and employee surveys, analyzing feedback trends, and generating reports to support decision-making. It has been instrumental in streamlining data collection and quickly making sense of large response sets. I like how easy it is to create surveys and analyze the results; it's incredibly user-friendly and saves a lot of time. I also appreciate the clear reports and charts, which make it easy to understand the data and share results with others. Furthermore, the initial setup was straightforward and easy, allowing me to get everything running in no time. SurveyPro's ease of use and efficiency are significant assets in my workflow. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Sometimes the interface feels a bit outdated, and it could be faster when loading large surveys or reports. The interface could be more modern and easier to navigate, and improving the system's speed when handling big surveys or lots of responses would make it much smoother to use. Review collected by and hosted on G2.com.

Yousif F.
YF
Yousif F.
Network Security Engineer
Mid-Market (51-1000 emp.)
"Great Survey Creation, But Outdated Interface and Steep Learning Curve"
2.5/5
What do you like best about SurveyPro?

SurveyPro excels at simplifying survey creation and delivering quick, insightful data analysis. Users highlight its intuitive design for building questionnaires and generating clear reports from large response sets. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The interface appears outdated when compared to more modern cloud-based competitors, and it does not offer smooth mobile optimization. Although the reporting features are comprehensive, they may be overwhelming for beginners, especially in the absence of adequate tutorials. Review collected by and hosted on G2.com.

SA
STephanie A.
assistant
Hospitality
Mid-Market (51-1000 emp.)
"User-Friendly Interface and Versatile Survey Distribution"
4/5
What do you like best about SurveyPro?

The user interface is very user friendly, it supports a wide range of distribution methods (online, kiosk, email, embedded on sites) several types of questions and format. Very easy to run and have a survey out quickly. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

The pricing seems a bit steep, not really meant for the small businesses the cost of the license or premium plans are not affordable. Review collected by and hosted on G2.com.

Chanchal B.
CB
Chanchal B.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Versatile and User-Friendly Survey Platform"
5/5
What do you like best about SurveyPro?

I find SurveyPro to be versatile and user-friendly, making it great for individual and team use. It's particularly beneficial for researchers and business people. I love that it's easy to use and appreciate the powerful logic and clean reports it provides. The branching and condition questions help tailor surveys to each respondent, leading to more results. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I have no dislike Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Enterprise (> 1000 emp.)
"Great Tool for Building and Launching Surveys with Ease"
4.5/5
What do you like best about SurveyPro?

Great tool for building and launching surveys with ease. Good for collecting feedback and data collection. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Limited customization features and seems to take a few steps to create a survey Review collected by and hosted on G2.com.

JD
Jack D.
ESS IT Support Technician
Enterprise (> 1000 emp.)
"Easy to Use and Quick to Learn"
5/5
What do you like best about SurveyPro?

Ease of use is great as if someone new needs to use it they can get up to speed quickly.

Intergration is a plus for us as well as the ease of implementation.

We relly appreciate the number of features available. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Nothing thus far. It has been a great experience. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Effortless Information Gathering with SurveysPro"
5/5
What do you like best about SurveyPro?

I am the kind of person who enjoys simples things that works, that's what I have in SurveysPro, just a product that helps me compile information in a effortless manner for dailywork Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Sometimes simple can be confuse with outdated, in comparison with others apps, you can think that SurveysPro has been kept out from customer support due to the old interface that can shows, however it makes the work. Maybe adding some features could help. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Small-Business (50 or fewer emp.)
"Effortless Reporting and Seamless Market Surveys"
5/5
What do you like best about SurveyPro?

The reporting features are our favorite part. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There aren't any downsides for us. The software meets our needs. Review collected by and hosted on G2.com.

Verified User in Events Services
AE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"Easy Setup for User Opinions"
4/5
What do you like best about SurveyPro?

Easy to set up and send to quickly poll users. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

A bit confusing to figure out at first. I had to invest time to understand it. Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making