--- title: SurveyPro Reviews meta_title: 'SurveyPro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 253 reviews by the users' company size, role or industry to find out how SurveyPro works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 253 scale: '5' date_modified: '2026-11-11' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

SurveyPro Reviews & Product Details

Pricing

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license

User Insights

Average based on 253 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

SurveyPro Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SurveyPro, and what problem is it built to solve?

SurveyPro is part of Apian Software’s suite of survey and decision-support tools for professional and organizational use. It is built to help businesses, educational institutions, and agencies collect and analyze survey data to support informed decision-making.

What company sizes and industries is SurveyPro the best fit for?

SurveyPro’s strongest fit signal comes from positive users in small businesses, mid-market organizations, and enterprises, with users spanning several industries. The segments most represented include:
  • Company size — Small business: A prominent group of positive users.
  • Company size — Mid-market: Also well represented among positive users.
  • Company size — Enterprise: Positive users include larger organizations as well.
  • Industry — Information technology and services: A recurring setting for survey collection and analysis.
  • Industry — Education: Users apply it to gather feedback from students, staff, and communities.
  • Industry — Marketing and advertising: Users describe using it for market and customer feedback.

How long does it take to implement SurveyPro across a team?

SurveyPro is often up and running in less than a month, with some teams reporting a go-live in under a day. Longer timelines are also reported, including periods of one to three months and six to twelve months.
Time to go live Relative frequency
Less than one month Most common range
Less than one day Also reported
One to three months Reported less often
Six to twelve months Reported occasionally

What customer support options does SurveyPro provide, and how do users find the overall support experience?

SurveyPro’s support experience is mixed. Users describe helpful, prompt assistance and clear answers, while others report slow response or resolution times and difficulty reaching the right support contact.

What features or capabilities could make SurveyPro even more useful?

SurveyPro could be more useful with broader analytical options and more control over survey design. The most recurring improvements users point to are:
  • Expand analysis and reporting: Add more statistical methods and flexible ways to filter, segment, and interpret results.
  • Offer greater design control: Provide more flexibility for layout, branding, colors, and other visual customization.
  • Modernize and streamline the experience: Make navigation clearer and improve responsiveness when working with larger surveys or reports.

SurveyPro Reviews (253)

View 1 Video Reviews
Reviews

SurveyPro Reviews (253)

View 1 Video Reviews
4.2
253 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Alicia C.
AC
Alicia C.
Internal Auditor
Enterprise (> 1000 emp.)
"Easy to navigate and simple interface"
4/5
What do you like best about SurveyPro?

SurveyPro has competitive pricing and is very easy to navigate and simple to use. The features are easy to set up. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

It does not work on mobile and customer service isn't the best. Review collected by and hosted on G2.com.

Verified User in Market Research
CM
Verified User in Market Research
Small-Business (50 or fewer emp.)
Originally submitted 8/17/2019
"Easy to master"
4/5
What do you like best about SurveyPro?

I like that once you learn the program you’ll be set for life. You can focus on the actual critical thinking because you’ve learned the programming part quickly. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

I don’t think it’s the most trendy marketing program, I think it could be improved by adding optional features. Keep the basic base then have some add-one. Review collected by and hosted on G2.com.

Rachit T.
RT
Rachit T.
Sap Materials Management Consultant
Mid-Market (51-1000 emp.)
"Survey Pro - a state of the art tool for your primary research needs"
4/5
What do you like best about SurveyPro?

The detailing in each app helps. We have good features for the analysis of the patterns that we are trying to test. Bar charts, graphs, pie charts all are good and provide detailed description regarding the demographics Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

There is nothing to dislike as such. It would have been better if some customization was available to the end users. Color schemes and all would have increased the readability Review collected by and hosted on G2.com.

Yash vardhan G.
YG
Yash vardhan G.
Assurance consultant
Small-Business (50 or fewer emp.)
"A complete Package for surveys project"
4/5
What do you like best about SurveyPro?

survey project gives you access to many features which are limited in few other similar softwares. It is very reliable and has an easy to use interface. Survery pro is compatible with survey office which let you transfer survey data and manage it easily. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Survey price is quite expensive as compared to other similar softwares. It can cost around 2000$ for one time purchase which is a material amount for a small to mid size entity. Moreover, as it is about surveys, human behaviour is unpredictable and can give different results at different times. so paying such an amount can be a risk. Review collected by and hosted on G2.com.

Ryan Nathaniel L.
RL
Ryan Nathaniel L.
Sales And Marketing Specialist
Mid-Market (51-1000 emp.)
"One of the best paid survey tool that you will ever use"
4/5
What do you like best about SurveyPro?

What I like best from SurveyPro is that it is easy to use, as well as the supports that you receive from them is absolutely helpful. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

However, What I dislike from SurveyPro is that it has very limited statistical option, ex:Chi Square. It would be better if other statistical options can also be added. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"SurveyPro"
4.5/5
What do you like best about SurveyPro?

SurveyPro is a dynamic and easy-to-use survey platform. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

SurveyPro doesn't offer enough color options in its toolbar. Review collected by and hosted on G2.com.

Mohammad Aslam W.
MW
Mohammad Aslam W.
Analyst
Mid-Market (51-1000 emp.)
"I think It is not the best but checks most boxes"
3/5
What do you like best about SurveyPro?

I like that there is no monthly payment and the product is very easy to use, which makes it quite a friendly piece of software actually. Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Many modern touches are missing like the ability to drag and drop questions like google forms and support is not the best. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Survey Pro"
4.5/5
What do you like best about SurveyPro?

Helps receive additional insight of the minds of consumers in order to make better shopping creation and idea recommendations. Easy to use and create surveys and offers great and fast responses from users Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

Not much I don't like but other competitors are a bit cheaper Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching
UP
Verified User in Professional Training & Coaching
Mid-Market (51-1000 emp.)
"Survey"
5/5
What do you like best about SurveyPro?

How easy it is to store data on a cell phone and transfer it to your laptop Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

My dislikes is a lot of companies do not use the database Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
Originally submitted 5/7/2021
"Good set of questionnaires and a user friendly reporting tool"
4/5
What do you like best about SurveyPro?

The set of questions for the survey is good and covers almost everything to give feedback for a product Database integrated with a good amount of data embedded that is necessary for a user to use during surveys Review collected by and hosted on G2.com.

What do you dislike about SurveyPro?

While surveying the hang when scrolling down is observed, a slight lag in performance Review collected by and hosted on G2.com.

Questions about SurveyPro? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Sandeep V.
SV
Sandeep Vyas
•
Last activity 3 months ago

How do you balance SurveyPro’s easy reporting with limits in customization and advanced features?

JV
jhony vega jimenez
•
Last activity over 5 years ago

How to get the most out of this platform?

Pricing Options

Pricing provided by SurveyPro.

SurveyPro 5

$1,295
single-user license
SurveyPro Comparisons
SurveyPro Features
Reporting & Analytics
BI Tools Integration
Data Exporting
Survey Builder
Customizable Questions
Templates
Question Branching
Branding
Multimedia Support
Proactive Assistance
Decision Making