What do you like best about SundaySky?
Personalized videos are fantastic attention grabbers!
SundaySky democratrises video for people that would otherwise not know where or how to begin. It's very easy to use.
If video is foreign to you, their AI chat bot does an impressive job trying to understanding your use case, brand voice, audience, etc...,and prepares a script and a video all on its own (after a short conversation with you of course). It's not perfect out of the box but it's a great starting place.
Their packages include access to Videoblocks music and Getty Images and B-Roll. You cant take these assets outside of SundaySky but it's great to literally have everything you need to create video included with your package.
My background is in video production and the quality and speed to get to a finished video in SundaySky makes it a compelling option versus hiring an agency which is expensive and slow.
SundaySky videos are rendered in real time, at the moment a user clicks play. This means you can embed a video into a landing page for instance, when you make changes or updates to the video in SundaySky and hit publish, the changes are reflected live on your landing page and anywhere else the videos are embedded. This cuts out video hosting platforms serving as middle men.
Their staff is really responsive and their product team is very active in collecting user feedback. Review collected by and hosted on G2.com.
What do you dislike about SundaySky?
Platform Transparancy:
The product itself is polished, but the way they structure the platform and premium features is not. Since becoming customers, SundaySky developed and released data connectors for Salesforce, Hubspot, Google Sheets etc... We received market communication celebrating the release so we logged into the platform and hooked up the data connectors without issue.
In future conversations with our representative, we learned that there is a cost associated with using data connectors yet there were no indications, warnings, that these were premium features. They were understanding about the situation and we came to an agreement. However it was a strange experience as a customer.
Personalization:
While it's easy to build a video with personalization tokens, the process of embedding videos into a landing page came with a steep learning curve. If you are a Hubspot user and familiar with personalization tokens and url parameters then this is probably a non-issue for you.
Voice Over Limitations:
SundaySky offers AI Voice Over artists complete with a pronunciation library to correct misproniunciation of names or words. This is great but there is no inflection tool. This can lead to having to rewrite phrases in a scene to get a natural delivery of your script.
You can create default voice over statements or deault text on screen to be shown when data tokens are not available ("Hello there" versus "Hello Paul") but you can't define conditions or logic to pivot to a default state if the pronunciation is incorrect or wrong. Because of this, we are only using personalization for text on screen. Not for voice over.
I would love to see a logic system in place where users, we can define a confidence rating on name/word pronunciation. If confidence drops below 80% then pivot to default state. At the time of this writing, there is no such feature. Review collected by and hosted on G2.com.
