SumatoSoft Reviews & Provider Details

I liked that SumatoSoft was a great partner at the time. They managed our entire IT build for around 5 years and coded in Ruby on Rails, which was what we used. They also built our integrations database for new cruise lines and the main platform itself. We managed the work and they did the coding. Review collected by and hosted on G2.com.

We were hoping for more ideas during the past few years and feedback on the technical briefs we sent them. Review collected by and hosted on G2.com.

Their deep understanding of IoT challenges in the healthcare domain and their commitment to owning the entire device-side logic, secure connectivity, and data flow - while guiding our team through firmware nuances and regulatory specifics we couldn’t handle alone. Review collected by and hosted on G2.com.

They could expand their device troubleshooting playbooks with more detailed step-by-step guides for rare sensor issues, which would help our support team resolve edge cases faster without needing to escalate. Review collected by and hosted on G2.com.

What I liked best about SumatoSoft was their expert guidance throughout the process, helping us understand the technical details and benefits of the smart lighting system. They also went the extra mile by calculating the ROI of implementing the technology, which gave us confidence in our investment. Plus, they kept the project within the budget while delivering great results. Review collected by and hosted on G2.com.

The only minor issue we had with SumatoSoft was occasional delays in response times during peak project phases. Review collected by and hosted on G2.com.

What I like best about SumatoSoft is how well they understood our business goals from the start. They acted proactively, always came up with suggestions to improve the chatbot, and demonstrated great flexibility when priorities shifted and we discovered new set of requirements out of initial scope. Their team was super professional, and the project management was spot-on - everything was delivered on time and within budget. Review collected by and hosted on G2.com.

The project was handled really well, though it would’ve been great to have more face-to-face time with the team to brainstorm ideas. Review collected by and hosted on G2.com.