Our business was an early adopter of Starshipit and we are so glad we did. We also use another vendor for a different part of our business, but I noticed myself moving to Starshipit over the other vendor more often, to the point where I only use the other vendor now for international shipments. Starshipit has the easiest interface - it took me less than one afternoon to figure out all the bits and pieces we needed to use to run our business effectively. Easy re-prints, easy return labelling, easy archiving of orders and good integration from our e-commerce platform. Review collected by and hosted on G2.com.

We would love to be able to ship internationally. The integration time is around 6 minutes from order to Starshipit receiving the information - it would be so cool to have that be a bit faster for the days when I am under the pump! Review collected by and hosted on G2.com.

Seamless, single click prints, workflows and it just works. No fluff and great for multiple users as well. Easy to integrate and set up! Love it. I am very very happy with the results and we havent even maximised leveraging all the settings yet. Saved us 75% in effort! Review collected by and hosted on G2.com.

Bit of a set up to get workflows and things right, but this is not a bad thing - just takes the time to get the rewards. Review collected by and hosted on G2.com.

We’ve used Starshipit for many years to help us process our shipping labels. It’s straightforward to use and also has an archiving feature which is useful because we also do pre-orders on our website. We couldn't run our business without them. Review collected by and hosted on G2.com.

We run a lot of pre-order campaigns, with our products sometimes shipping up to six months after the order is placed. The 'archive' area only keeps labels for a few months, which means we have to manually search for and restore each label when it’s time to process shipments. This ends up being a time-consuming task. Review collected by and hosted on G2.com.

The time it has saved our team. Simple to use and the function of suggested address has been great. Review collected by and hosted on G2.com.

Our packing process is complicated. We handle both B2B and B2C channels, with a very wide range of order values and package sizes. Because of that, setting up the rules was a long process. Review collected by and hosted on G2.com.

I like that Starshipit is simple and easy to use. It integrates directly into my WMS, so my team doesn't even see it, as it operates in the background doing everything they need. I appreciate how it takes complexity out of their operations by allowing them to focus on one system while everything is set up and running smoothly in the background. This system is easy to operate because the rules are well implemented. Review collected by and hosted on G2.com.

I don't like how it handles GST and margins. I would rather that it calculate our shipment cost from the carrier, apply our margin at that point, and then apply the GST afterwards or just completely remove the GST portion of the cost calculation. Because of the way Starshipit calculates GST before the margin, my GST cost is incorrect. It's a bit of a frustration point. So that means I've had to remove the automatic processing of charges to my customer, and have a manual process, which is a bit frustrating, but I'm sure we'll find a solution in the future. Review collected by and hosted on G2.com.

I use Starshipit for e-commerce shipping fulfillment, and it pretty much solves everything for me. It separates orders to relevant warehouses and splits them appropriately by SKU and size, which makes life much easier. I really like that the interface is so easy to use. This simple interface with an amazing UI is great, especially when you have different dispatch warehouses and several people fulfilling orders; everyone can just get on with their day really simply. Also, the staff is so helpful and friendly, which makes a big difference. The initial setup was basic and Jess made it so easy. Review collected by and hosted on G2.com.

We are currently working with the Starshipit team to improve the workflow from Maropost which is a system they are not 100% familiar with, but do have an integration. It's not that it's not working, it's just being improved at the moment. Review collected by and hosted on G2.com.

We were tasked with fixing a woocommerce store on our client's website as previous web developers had been unable to help them with their issues with shipping at checkout. Starshipit were confident their software could work and they helped us every step of the way with set up and integration. We were looking for something that was as easy to integrate as a woocommerce plugin but worked better and more consistently and with the support we needed. We wanted something that was intuitive and easy to navigate and this was ticking all the boxes. Customer support throughout was fantastic. The team were helpful, knowledgeable, and easy to reach whenever I needed them and were also there to guide our client on using the software. We have yet to see how it handles heavy loads but so far are very satisfied with it's performance and pricing has definitely matched it's performance. Review collected by and hosted on G2.com.

Using starshipit was initially a bit of a learning curve but with the support from the Starshipit team any issues were resolved. Review collected by and hosted on G2.com.

I appreciated the onboarding assistance from Starshipit, especially having Ellie Korth, who was contactable often and replied as quickly as possible, which was crucial since we had a tight deadline. Once I understood the product, it was really easy to use. The initial setup was straightforward because the client only had three items on their store, which made setting up rules, box sizes, and weights simple. Review collected by and hosted on G2.com.

I think some of the printer settings were a bit clunky. It seems they are mid transition between some different services and they were causing issues with each other. Review collected by and hosted on G2.com.

Switching over from a competitor can always be challenging however moving to Starshipit has been a great choice. Their platform and processes are smooth and easy to use whether you are a large volume seller or sell on the smaller side. Any issues that we faced or customization we needed was happily looked into and acted upon by the thorough Starshipit team. Review collected by and hosted on G2.com.

Some minor features that was offered by a competitor are not supported. Review collected by and hosted on G2.com.

As a logistics company focused on pick and pack operations, we’ve found StarshipIT to be a game changer. The integration with our existing systems was smooth, and it has significantly streamlined our order fulfillment and shipping workflows. The automation features save us valuable time, and the platform is intuitive for our team to use. Customer support has been excellent—fast, knowledgeable, and genuinely helpful. Great tool for scaling efficient logistics! Review collected by and hosted on G2.com.

No phone number to call for a quick resolve to a problem. Review collected by and hosted on G2.com.