--- title: Square Loyalty Reviews meta_title: 'Square Loyalty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Square Loyalty works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 7 scale: '5' date_modified: '2026-09-28' parent_category: name: Demand Generation url: https://www.g2.com/categories/demand-generation ---

Square Loyalty Reviews & Product Details

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User Insights

Average based on 7 real user reviews.

Square Loyalty Reviews (7)

Reviews

Square Loyalty Reviews (7)

4.7
7 reviews
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Verified User
U
Verified User
nodejs developer
Small-Business (50 or fewer emp.)
4.5/5

Having used the service for implementation, this reviewer finds it easy and fast to set up. The analytics and reporting capabilities are lacking.

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Jessica R.
JR
Jessica R.
Business owner
Small-Business (50 or fewer emp.)
"Easy to use!"
4/5
What do you like best about Square Loyalty?

I love that I was able to customize it. Every $100 a customer spends, they get a $5 off coupon. Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

I wish customers could scan something on their phone instead of me asking for their phone number every time. Review collected by and hosted on G2.com.

Kerpasha D.
KD
Kerpasha D.
CEO/Owner
Graphic Design
Small-Business (50 or fewer emp.)
"Highly recommend Square Loyalty"
5/5
What do you like best about Square Loyalty?

Square Loyalty is an exceptional loyalty program that has greatly benefited my business. With its user-friendly interface and seamless integration with my Square Point of Sale system, it has made customer engagement and retention a breeze. Moreover, the insights and analytics provided by Square Loyalty have been invaluable. I can easily track customer behavior, identify trends, and adjust my loyalty program accordingly, resulting in increased customer satisfaction and revenue growth. Overall, Square Loyalty has proven to be an indispensable tool for fostering customer loyalty and driving business success. I highly recommend it to any business owner looking to enhance their customer engagement strategy. Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

Expanding the reward options within the Square Loyalty program would indeed be a valuable enhancement. Offering a wider range of rewards can make the program even more appealing to both businesses and customers. Review collected by and hosted on G2.com.

Stacey K.
SK
Stacey K.
CEO and Co-Founder
Small-Business (50 or fewer emp.)
"Gone with the dozens of lost physical loyalty cards!"
5/5
What do you like best about Square Loyalty?

No more buying stamp cards, no more buying stamps or ink, this is a great way to improve customer loyalty and retention. You can also reach out to the customer via text or email. Very convenient! Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

Square's loyalty program is definitely on the pricey side. However, I've never signed up for any other loyalty program so I'm not sure of the cost compared to Square's competitors. Review collected by and hosted on G2.com.

Stacey K.
SK
Stacey K.
CEO
Small-Business (50 or fewer emp.)
"It’s a great customer retention program"
5/5
What do you like best about Square Loyalty?

Gone with the pesky paper loyalty cards. This is easier, less waste, and popular! Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

It's a bit on the pricey side per month on top of paying transaction fees already Review collected by and hosted on G2.com.

Lorrie E.
LE
Lorrie E.
Artist
Small-Business (50 or fewer emp.)
"Square makes showing customers loyalty easy"
5/5
What do you like best about Square Loyalty?

The most helpful concept of Square Loyalty is that it is so user friendly. Beginners will find Square loyalty easy to use and provides professional results. Customers love being rewarded. Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

I do not dislike anything about Square Loyalty. From start to finish Square Loyalty has it all. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Decent reward program customized"
4.5/5
What do you like best about Square Loyalty?

That you can change it when you want and customize it. Review collected by and hosted on G2.com.

What do you dislike about Square Loyalty?

Nothing really, it's a great program. Haven't found any flaws Review collected by and hosted on G2.com.

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GU
Guest User

What is Square Loyalty used for?

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Pricing

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