# Square Loyalty Reviews
**Vendor:** Block  
**Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 7
## About Square Loyalty
Boost sales with our fully integrated digital rewards program. Customers enrolled in Square Loyalty spend 37% more after they join.




## Square Loyalty Reviews
  ### 1. It's a good loyalty service. Square is easy and fast implementation.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vivek P. | nodejs developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Square Loyalty?**

Square Loyalty offers several appealing features. its very flexibility.

**What do you dislike about Square Loyalty?**

The analytics and reporting capabilities.

**What problems is Square Loyalty solving and how is that benefiting you?**

The program enables businesses to engage with customers through personalized offers and promotions, fostering a stronger relationship and enhancing customer satisfaction.

  ### 2. Easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica R. | Business owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 22, 2023

**What do you like best about Square Loyalty?**

I love that I was able to customize it. Every $100 a customer spends, they get a$5 off coupon.

**What do you dislike about Square Loyalty?**

I wish customers could scan something on their phone instead of me asking for their phone number every time.

**What problems is Square Loyalty solving and how is that benefiting you?**

It's not necessarily solving any problems, but its a great incentive to keep customers coming back.

  ### 3. Highly recommend Square Loyalty

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerpasha D. | CEO/Owner, Graphic Design, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Square Loyalty?**

Square Loyalty is an exceptional loyalty program that has greatly benefited my business. With its user-friendly interface and seamless integration with my Square Point of Sale system, it has made customer engagement and retention a breeze. Moreover, the insights and analytics provided by Square Loyalty have been invaluable. I can easily track customer behavior, identify trends, and adjust my loyalty program accordingly, resulting in increased customer satisfaction and revenue growth. Overall, Square Loyalty has proven to be an indispensable tool for fostering customer loyalty and driving business success. I highly recommend it to any business owner looking to enhance their customer engagement strategy.

**What do you dislike about Square Loyalty?**

Expanding the reward options within the Square Loyalty program would indeed be a valuable enhancement. Offering a wider range of rewards can make the program even more appealing to both businesses and customers.

**What problems is Square Loyalty solving and how is that benefiting you?**

By offering rewards and incentives through Square Loyalty, this business can encourage customers to return, increasing their loyalty and reducing customer churn. Offering a well-structured loyalty program sets businesses apart from competitors and can attract new customers seeking rewards and recognition

  ### 4. Gone with the dozens of lost physical loyalty cards!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey K. | CEO and Co-Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2022

**What do you like best about Square Loyalty?**

No more buying stamp cards, no more buying stamps or ink, this is a great way to improve customer loyalty and retention. You can also reach out to the customer via text or email. Very convenient!

**What do you dislike about Square Loyalty?**

Square's loyalty program is definitely on the pricey side. However, I've never signed up for any other loyalty program so I'm not sure of the cost compared to Square's competitors.

**What problems is Square Loyalty solving and how is that benefiting you?**

Is it cheaper to buy physical stamp cards and stamps? Probably. But how many of your customers lost those cards or collected 20 of them because they always forget to bring them? This loyalty program is pricey but worth it.

  ### 5. It’s a great customer retention program

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacey K. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about Square Loyalty?**

Gone with the pesky paper loyalty cards. This is easier, less waste, and popular!

**What do you dislike about Square Loyalty?**

It's a bit on the pricey side per month on top of paying transaction fees already

**What problems is Square Loyalty solving and how is that benefiting you?**

No more paper stamp cards, no more lost stamp cards, no more combining stamp cards, etc

  ### 6. Square makes showing customers loyalty easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorrie E. | Artist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 12, 2022

**What do you like best about Square Loyalty?**

The most helpful concept of Square Loyalty is that it is so user friendly. Beginners will find Square loyalty easy to use and provides professional results. Customers love being rewarded.

**What do you dislike about Square Loyalty?**

I do not dislike anything about Square Loyalty. From start to finish Square Loyalty has it all.

**What problems is Square Loyalty solving and how is that benefiting you?**

I tried a few different products before I found Square. I struggled to find a service comparable to Square Loyalty's price and quality.

  ### 7. Decent reward program customized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 01, 2019

**What do you like best about Square Loyalty?**

That you can change it when you want and customize it. 

**What do you dislike about Square Loyalty?**

Nothing really, it's a great program. Havent found any flaws

**What problems is Square Loyalty solving and how is that benefiting you?**

I haven't had any problems since using square and it's been years


## Square Loyalty Discussions
  - [What is Square Loyalty used for?](https://www.g2.com/discussions/what-is-square-loyalty-used-for)

- [View Square Loyalty pricing details and edition comparison](https://www.g2.com/products/square-loyalty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A05%3A39+-0500&secure%5Bsession_id%5D=19390144-ae46-4cf7-97e5-3e1f048146d6&secure%5Btoken%5D=14dd145cfb23fee24e91647d8699b89fe94ed0dc3226225045b6ef934c02da28&format=llm_user)

## Square Loyalty Features
**Loyalty Experience**
- Loyalty Engine
- Rewards
- Membership
- Personalization
- Gamification
- Loyalty Cards

**Loyalty Platform**
- Communication Tools
- Customer Relationship Management (CRM)
- Loyalty Analytics
- Localization
- Integrations

**Agentic AI - Loyalty Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

## Top Square Loyalty Alternatives
  - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,528 reviews)
  - [Smile.io](https://www.g2.com/products/smile-io/reviews) - 4.6/5.0 (432 reviews)
  - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,219 reviews)

