Spekit Reviews (301)

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Reviews

Spekit Reviews (301)

View 1 Video Reviews
4.6
301 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Spekit for its seamless integration with existing tools, which allows for easy access to training materials right where they work. This functionality significantly enhances productivity by providing real-time support and reducing the need for lengthy training sessions. However, some users note that the search functionality could be improved, as it can sometimes be challenging to find specific information.

Pros & Cons

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Katie M.
KM
Katie M.
Clinic Admissions Associate
Enterprise (> 1000 emp.)
"Great resource"
3.5/5
What do you like best about Spekit?

Spekit is easy to use, integrates well with the web browser, and is readily available to help me with accessing information quickly Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Sometimes I have to recontextualize my questions a couple of times before getting the answer I'm looking for Review collected by and hosted on G2.com.

LF
Lauren F.
Digital Engagement Manager
Mid-Market (51-1000 emp.)
"Great for Quick Learning and Refreshers"
5/5
What do you like best about Spekit?

Spekit makes it really easy to provide bite sized information to users, allowing them to absorb information at their own pace. Or if it's a system they're already familiar with, it allows them to have a refresher on a feature they may be unsure about without having to sit through a whole training. Spekit has also made trainings much easier for staff by allowing them to have all information in one place instead of multiple different documents that they have to track down. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

There aren't any downsides to Spekit that I can think of. Review collected by and hosted on G2.com.

MA
Matti A.
CRM Coordinator
Small-Business (50 or fewer emp.)
"Revolutionized our in-house training"
5/5
What do you like best about Spekit?

Spekit makes it so easy to update our ongoing standard operating procedures. Our staff is located across the country so any small changes to our organization used to be hard to distribute. With Spekit, I can update the team anywhere they are from anywhere I am. I can choose how they will be notified, who read the update, and even give them a quick quiz to ensure everyone's understanding. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

The only downside of using Spekit lies with the enthusiasm of your staff. Change (especially with technology) can be heavily resisted in a lot of industries. Spekit is worth the change, but you have to ensure your team is willing to use it. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
"Convenient and Customizable Plug-In, But Still a Work in Progress"
5/5
What do you like best about Spekit?

I like how convenient the plug-in is and that it is customized to each web page that we aer browsing. Also, the fact that it can pull any information for you will make my job easier. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Right now it's not fully built out yet so some resources aren't available yet. Review collected by and hosted on G2.com.

Jenna S.
JS
Jenna S.
Director of Revenue and Product Enablement
Mid-Market (51-1000 emp.)
"Not sure how we survived without this"
5/5
What do you like best about Spekit?

Spekit makes training, content sharing and knowledge sharing incredibly seamless. The ability to create contextual in-platform resources has significantly boosted our productivity by providing real-time support directly within the tools we use daily. Things that stand out:

-Their AI - It's spot on and makes finding the resources you need, in the places you are working incredibly simple

-Their success teams are a 10/10. Josh is an incredible CSM that goes above and beyond

-It's brought our enablement strategy to life of providing ongoing support and resources making our enablement effective, driving knowledge retention and reducing the need to search for answers, post-live enablement

-Implementation was a breeze (and we had incredible support)

-The integrations work effortlessly

-They have a really incredible product roadmap and are very transparent about it, which is beyond helpful! Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I'm excited to see how their CMS evolves over time. It's already incredible, but excited to see their roadmap come to life. Review collected by and hosted on G2.com.

DF
Daniel F.
Senior Sales and Retention Agent
Mid-Market (51-1000 emp.)
"Great resource tool for any company"
5/5
What do you like best about Spekit?

Incredibly easy to navigate and saves time searching for company policies and procedures, compared to a standard data base format.

The AI function has only added another level of ease to this platform too.

Spekit also works with tools such as Salesforce, Slack, and other business applications, etc. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

It can be a little tricky to create speks at first, however it does not take too long to get the hang of the process.

Some pop ups can be a little annoying, however this is a small price to pay for such an easy to use platform. Review collected by and hosted on G2.com.

Brianna N.
BN
Brianna N.
Revenue Enablement Manager
Enterprise (> 1000 emp.)
"Incredible product"
5/5
What do you like best about Spekit?

Spekit has been a game changer for our org. One of our biggest struggles has been accessibility and timeliness of content, alongside training, process, and policy adoption. We've been able to reimagine the way we support our teams where they need it, when they need it. From new hire onboarding through change management, we rely heavily on Spekit to house all our content, serve it up when our teams need it, as well as drive the behavior changes we need to see. This wouldn't be a complete review without a major shoutout to our AE and our CSM, Malorie and Josh respectively. They both went above and beyond to support us and our needs, and have incredibly strategic mindsets as they guided us through the pre and post sales process. It's an extreme value add to be able to rely on Josh, our CSM, as a highly trusted consultant to our team. He's been a great sounding board through implementation and ensures he stays aligned with all our strategic internal initiatives. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Spekit is a lean companf and continues to evolve their product. Although the product is not perfect, Spekit receives feedback extremely well and thoughtfully and is always looking to have candid customer conversations to better serve us. Review collected by and hosted on G2.com.

Nathaniel S.
NS
Nathaniel S.
Technical Operations Analyst
Mid-Market (51-1000 emp.)
"Good experience and solid tool, despite some limitations, which are planned for release this year"
3.5/5
What do you like best about Spekit?

Solid overall tool. Apart from a few limitations, which some are being addressed this year, the tool is easy to use. Being able to embed Speks on essentially any Whitelisted domain is really nice. We like how the Spekit team has regularly been involved on a weekly basis since our implementation last summer. Our CSM Liza has been great and having opportunities to work with Mel and share feedback has been really valuable. Our feedback is always taken into consideration and not just thrown in a blackhole. We are always looped in for beta testing with new Spekit features, which is also nice. Review collected by and hosted on G2.com.

What do you dislike about Spekit?

-lack of custom field filtering at the moment (expected in 2025 but no concrete timeframe).

-Tracking activity process not ideal due to not being able to import accounts from Salesforce for users to tag when sharing (this is coming soon though).

-No simple way for users to hand pick Speks to add to a shareable "Deal Room" with their customers.

-To embed Speks, you have to match the name of the field exactly for it to appear. There needs to be an Embedded Spek Label and a separate Spek Title so embedding Speks is more flexible.

-Homepage and dashboards aren't super valuable from a Spekit user standpoint but I know this is being improved at the moment.

-No capabilities to create "Sub-topics" Review collected by and hosted on G2.com.

RD
Rhonda D.
Customer Service Agent
Mid-Market (51-1000 emp.)
"There is a huge abundance of information available on most any subject we may need."
5/5
What do you like best about Spekit?

That I can find answers to most any question I ask Review collected by and hosted on G2.com.

What do you dislike about Spekit?

I have not been able to set up a file for my most requested information. Sometimes it cannot find an answer. Review collected by and hosted on G2.com.

Chance O.
CO
Chance O.
Account Executive
Mid-Market (51-1000 emp.)
"Account Executive"
4/5
What do you like best about Spekit?

How easy it is to work and use as chrome extension Review collected by and hosted on G2.com.

What do you dislike about Spekit?

Nothing yet that i dont like, new to tool Review collected by and hosted on G2.com.