--- title: Speechmatics Reviews meta\_title: 'Speechmatics Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 70 reviews by the users' company size, role or industry to find out how Speechmatics works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 70 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Deep Learning url: https://www.g2.com/categories/deep-learning ---

### Speechmatics Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users highlight the **exceptional accuracy** of Speechmatics, appreciating its efficiency and ability to handle diverse accents. [(21 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230416&qs=pros-and-cons#reviews)

Users commend the **exceptional transcription accuracy** of Speechmatics, enhancing workflows and ensuring reliable results across various sectors. [(15 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230047&qs=pros-and-cons#reviews)

Users value the **ease of use** of Speechmatics, noting its simple interface and smooth integration into workflows. [(14 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1229713&qs=pros-and-cons#reviews)

Users appreciate the **accuracy and simplicity** of Speechmatics, enhancing productivity with hassle-free transcriptions and integrations. [(12 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230017&qs=pros-and-cons#reviews)

Users value the **efficiency** of Speechmatics, enjoying quick, accurate transcriptions that streamline their workflows significantly. [(11 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230366&qs=pros-and-cons#reviews)

Users find the **limited features** of Speechmatics restrictive, wishing for more functionalities and better audio management. [(4 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2230970&qs=pros-and-cons#reviews)

Users find the **limited language support** challenging, especially regarding diverse local languages from Africa. [(4 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1993247&qs=pros-and-cons#reviews)

Users find the **slow performance** of Speechmatics concerning, especially with its latency affecting usability in real-time applications. [(4 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2231049&qs=pros-and-cons#reviews)

Users find the **limited language options** frustrating, lacking support for diverse and local languages like Arabic. [(3 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1993226&qs=pros-and-cons#reviews)

Users note the **missing features** in Speechmatics, wishing for expanded functionality and improved documentation for better usability. [(3 mentions)](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2231150&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Speechmatics

##### 1. Accuracy

Users highlight the **exceptional accuracy** of Speechmatics, appreciating its efficiency and ability to handle diverse accents.
[
See 21 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230416&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Unmatched Accuracy and Excellent Support"

What do you like about Speechmatics?

We compared a few providers and found Speechmatics' technology to be more accurate.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy API integration and quality transcripts"

What do you like about Speechmatics?

I like it because we use it a the transcription layer to our research tool. It has several languages integrated to it so whenever a user uploads a lec

##### 2. Transcription Accuracy

Users commend the **exceptional transcription accuracy** of Speechmatics, enhancing workflows and ensuring reliable results across various sectors.
[
See 15 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230047&qs=pros-and-cons#reviews)

See Related User Reviews

SF

Sam F.

Small-Business (50 or fewer emp.)

5.0/5

"Straight to the point"

What do you like about Speechmatics?

Straight to the point, simple interface, has word highlighting feature when replaying the transcription, no over-promoted features, generous pricing.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"fast, accurate, and reliable speech-to-text transcription"

What do you like about Speechmatics?

Speechmatics is super accurate and easy to use. It picks up different accents really well and makes transcriptions quick and hassle-free.

##### 3. Ease of Use

Users value the **ease of use** of Speechmatics, noting its simple interface and smooth integration into workflows.
[
See 14 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1229713&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ferenc H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ferenc H.")
FH

Ferenc H.

Mid-Market (51-1000 emp.)

4.0/5

"Good ROI for transcription services"

What do you like about Speechmatics?

High-quality STT product that is well-documented. The platform is easy to use, and the team was helpful with the setup. The API structure is also easy

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy API integration and quality transcripts"

What do you like about Speechmatics?

I like it because we use it a the transcription layer to our research tool. It has several languages integrated to it so whenever a user uploads a lec

##### 4. Transcription

Users appreciate the **accuracy and simplicity** of Speechmatics, enhancing productivity with hassle-free transcriptions and integrations.
[
See 12 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230017&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy API integration and quality transcripts"

What do you like about Speechmatics?

I like it because we use it a the transcription layer to our research tool. It has several languages integrated to it so whenever a user uploads a lec

 ![Olena P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olena P.")
OP

Olena P.

Small-Business (50 or fewer emp.)

5.0/5

"An excellent product for transcription"

What do you like about Speechmatics?

I use this product to transcribe audio recordings. I like the speech recognition, speaker identification, division of material into sections, and summ

##### 5. Efficiency

Users value the **efficiency** of Speechmatics, enjoying quick, accurate transcriptions that streamline their workflows significantly.
[
See 11 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1230366&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Olena P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olena P.")
OP

Olena P.

Small-Business (50 or fewer emp.)

5.0/5

"An excellent product for transcription"

What do you like about Speechmatics?

I use this product to transcribe audio recordings. I like the speech recognition, speaker identification, division of material into sections, and summ

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"fast, accurate, and reliable speech-to-text transcription"

What do you like about Speechmatics?

Speechmatics is super accurate and easy to use. It picks up different accents really well and makes transcriptions quick and hassle-free.

### 5 Cons or Disadvantages of Speechmatics

##### 1. Limited Features

Users find the **limited features** of Speechmatics restrictive, wishing for more functionalities and better audio management.
[
See 4 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2230970&qs=pros-and-cons#reviews)

See Related User Reviews

SF

Sam F.

Small-Business (50 or fewer emp.)

5.0/5

"Straight to the point"

What do you dislike about Speechmatics?

The transcription job is deleted after 7 days, making it necessary to save the transcribed audio and look for another program that can show the word h

 ![Rocky M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocky M.")
RM

Rocky M.

Enterprise (\> 1000 emp.)

5.0/5

"Astonishingly accurate transcription"

What do you dislike about Speechmatics?

I wish that their portal had more functions, like the ability to upload multiple files for transcription

##### 2. Limited Language Support

Users find the **limited language support** challenging, especially regarding diverse local languages from Africa.
[
See 4 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1993247&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy API integration and quality transcripts"

What do you dislike about Speechmatics?

Coming from Africa, we have diverse local languages and this are not recognized in speechmatics. That is one downside we have experienced.

 ![Jure S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jure S.")
JS

Jure S.

Small-Business (50 or fewer emp.)

4.0/5

"It work's very well, never had any issues."

What do you dislike about Speechmatics?

Even though they support many languages, some are still missing.

##### 3. Slow Performance

Users find the **slow performance** of Speechmatics concerning, especially with its latency affecting usability in real-time applications.
[
See 4 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2231049&qs=pros-and-cons#reviews)

See Related User Reviews

SP

Saikiran P.

Mid-Market (51-1000 emp.)

5.0/5

"Super Accurate with Impressive Support, Perfect for US Healthcare Domain"

What do you dislike about Speechmatics?

It can improve on latencies. Currently, it's around sub one second latencies, but they can improve it further to somewhere around four hundred millise

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
C

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Top 3 Transcription Services"

What do you dislike about Speechmatics?

- Processing times can be longer than other competitors - Additional Features may not work as required (e.g. Audio threshold, and punctuation)

##### 4. Limited Language Options

Users find the **limited language options** frustrating, lacking support for diverse and local languages like Arabic.
[
See 3 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=1993226&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"easy API integration and quality transcripts"

What do you dislike about Speechmatics?

Coming from Africa, we have diverse local languages and this are not recognized in speechmatics. That is one downside we have experienced.

 ![Jure S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jure S.")
JS

Jure S.

Small-Business (50 or fewer emp.)

4.0/5

"It work's very well, never had any issues."

What do you dislike about Speechmatics?

Even though they support many languages, some are still missing.

##### 5. Missing Features

Users note the **missing features** in Speechmatics, wishing for expanded functionality and improved documentation for better usability.
[
See 3 mentions
](https://www.g2.com/products/speechmatics/reviews?filters%5Bsentiment_snippet%5D=2231150&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Ferenc H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ferenc H.")
FH

Ferenc H.

Mid-Market (51-1000 emp.)

4.0/5

"Good ROI for transcription services"

What do you dislike about Speechmatics?

Only minor things to improve. The transcription history on the interface could cover longer periods and some settings could have even more explanation

 ![Rocky M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocky M.")
RM

Rocky M.

Enterprise (\> 1000 emp.)

5.0/5

"Astonishingly accurate transcription"

What do you dislike about Speechmatics?

I wish that their portal had more functions, like the ability to upload multiple files for transcription

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
AR

Verified User in Research

Mid-Market (51-1000 emp.)

11/13/2024

"Low latency, precise realtime speech recognition"

5/5

What do you like best about Speechmatics?

Industry-leading speech-to-text technology with exceptional accuracy. Our company needed on premise solution, which was very easy to install using VM or containers. We had specific needs of recognition of names which were efficiently mitigated by usage of specific dictionaries. We only used the real-time speech to text capabilities for interractive and robotic applications. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Real-time speech recognition applications still requires echo-cancellation microphones when using TTS at the same time to work efficiently and we would appreciate effort in "cocktail party" situations where multiple speakers speek at the same time. A first step in this direction is for sure Speechmatics diarization algorithm, that allows tracking and recognition of multiple speakers. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

We use Speecmatics for research in robotics application and virtual multi-agent systems Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/16/2025

"Very intuitive experience !"

4.5/5

What do you like best about Speechmatics?

The interface is truly intuitive. The user flow is clear and simple, and the experience overall is positive. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

The arabic language is not supported, whether in the interface or in the translation choices. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Faster transcription.

Support of multiple languages in the same software.

Ability to summarise and extract key topics. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

FZ

Frank Z.

Mid-Market (51-1000 emp.)

12/6/2023

"Impressive Accuracy and Support"

5/5

What do you like best about Speechmatics?

As a company that heavily relies on transcription services, we've found Speechmatics's real-time transcription API to be a significant asset. The API is easy to use and the accuracy of the transcription results is commendable. In our experience, the API consistently delivers high-quality transcripts, effectively handling various accents and dialects with minimal errors. This level of precision has greatly enhanced our workflow and reduced the need for manual corrections.

Additionally, the customer service and support provided by Speechmatics are top-notch. Whenever we've encountered issues or had queries, their team has been prompt, knowledgeable, and extremely helpful. This kind of support is invaluable, especially when integrating and maintaining such a crucial aspect of our operations. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Speechmatics's products and services have geographical limitations, particularly the absence of servers in China, which can lead to transmission delays that may affect real-time transcription requirements. We hope to see improvements in this area, which would undoubtedly make Speechmatics an unparalleled choice in the transcription service market. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Speechmatics's real-time transcription API is a cornerstone of our interpretation system's success. Its remarkable accuracy has not only improved our service quality but also played a crucial role in enhancing our market presence and customer base. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

RA

Roger A.

Small-Business (50 or fewer emp.)

11/10/2023

"Jolly Roger Telephone Company loves Speechmatics"

5/5

What do you like best about Speechmatics?

Speechmatics has been a fantastic business partner. We use Speechmatics as the "ears" for our ChatGPT-powered robots that keep telemarketer scammers busy. Speechmatics processes thousands of audio clips each day. The accuracy is amazing - even with low quality international telephone conversations. Speechmatics recognizes acronyms, does proper punctuation, capitalization, and grammer, and recognizes "new" words such as the pandemic-related vocabulary we now use every day. The account team is responsive and support is prompt, helpful, and human. I highly recommend Speechmatics. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

No dislikes come to mind. I have not expirimented with non-English yet. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Speechmatics is the "ears" of a GchatGPT-powered robot that protects consumers from telemarketeres. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

TM

Thomas M.

Small-Business (50 or fewer emp.)

6/1/2023

"Speechmatics is the future of Automated Speech Recognition"

5/5

What do you like best about Speechmatics?

Speechmatics' clever team of developers have found a way to break the invisible wall between low-level speech recognition systems and practical use cases. With their well documented, ever-growing API, Speechmatics offer a complete toolset for any developer wanting to integrate Speech-To-Text to their system.

Not only the quality of transcription is top notch, they are constantly working to release updates, upgrades, and clever features to extend the set of abilities offered by their API and improve the output of their speech to text tool.

There are many ways and many tools to perform Speech Recognition, but Speechmatics seem to be the only ones who understand the vital need for simplicity and efficiency. Their pricing is extremely competitive, and on top of all that, their team is always available for a chat, clearly passionate about their product and willing to go above and beyond to satisfy your business needs.

We believe they are moving very fast in the best possible direction, and will definitely be a major actor for the years to come in the field of artificial intelligence and automated speech recognition. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

As a satisfied customer, we have little to complain about, but would rather offer the suggestion that Speechmatics pursue their efforts in turning what has historically been a "theoretical tool" into a real-life problem solving system, available to all. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Speechmatics is helping us convert long phone calls into text, as well as splitting calls automatically with their native diarization feature. Speechmatics currently beat all the concurrent systems in terms of efficiency, pricing, and support availability. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/17/2023

"Great quality for different languages and dialects"

4.5/5

What do you like best about Speechmatics?

The transcription quality is one of the best I have ever seen. Esspecially for non-english languages (e.g. German, French, Spanish, etc.). It is also strong with English and German dialects and offers advanced features such as Real Time transcription including speaker diarization, custom dictionaries and more.

Also their Customer Success Team is great and there is always someone to talk to in case of problems or questions. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

Some things are not yet automated enough. We have integrated Speechmatic's Services deep into our product and there is no easy overview to see how much usage we produce over time or to automatically upscale or downscale the amount of workers Speechmatics reserves for us. Also Speechmatic's Services are for sure on the more expensive end of the spectrum. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

We use Speechmatic's real time transcription capabilities in our product. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design")
AG

Verified User in Graphic Design

Small-Business (50 or fewer emp.)

11/30/2023

"Most accurate video to text application"

4.5/5

What do you like best about Speechmatics?

Accuracy is the best in more than 48 languages. We have tested all APIs and they managed welll spoken, slang communication

API is simple to use and to implement. It tooks literraly less than a week to implement everything.

Enterprise support is really doing a great job, great following on presenting new features and the road map. It's the only service where I have that kind of follow up. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

It's more about something I would love to have:

- Translations witht timecode Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Sound and video to text Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Namat K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Namat K.")
NK

Namat K.

Small-Business (50 or fewer emp.)

4/4/2023

"Great product, easy integration."

5/5

What do you like best about Speechmatics?

After evaluating all the top vendors, it's clear Speechmatics has the best accuracy on the market. Their API was easy to use and even allowed us to pass a reference to our media file from our cloud storage service. Customer support is knowledgeable and responsive and the pricing of the service is competitive. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

We have no issues with their service as it meets all of our business needs. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

We use Speechmatics to transcribe voice notes and all video / audio resources. This enables our application to be more accessible and allows us to give improved analytics and searching capabilities on resources that would otherwise be time-consuming to parse through. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media")
UB

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

11/28/2023

"Highest accuracy combined with best service and support"

5/5

What do you like best about Speechmatics?

Personal support combined with an agile approach to solve problems. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

sorry, I just have good experiences in using Speechmatics Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Speech recognition and other AI solutions like translation Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media")
UB

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

6/27/2023

"Excellent technology provided by wonderful people"

4.5/5

What do you like best about Speechmatics?

Speechmatics’ SaaS offering has enabled us to continue fulfilling our mission of access by allowing NCI to easily scale the use of CaptionSentry, our proprietary ASR captioning service. Although NCI is engine-agile and is committed to using multiple engines as technology evolves and improves, Speechmatics’ SaaS API is currently one of the best options we’ve encountered, and we are extremely pleased with its results and our partnership. Review collected by and hosted on G2.com.

What do you dislike about Speechmatics?

One of our primary requests is to be granted better / greater visibility into our usage stats. A dashboard detailing consumption would be very useful. Otherwise, there is very little about which to complain. Speechmatics' staff is flexible, responsive, and motivated. Review collected by and hosted on G2.com.

What problems is Speechmatics solving and how is that benefiting you?

Speechmatics' varied offerings allow us to scale easily and quickly as well as respond to a myriad of client needs and specifications. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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