--- title: Spectrum Reviews meta_title: 'Spectrum Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Spectrum works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 12 scale: '5' date_modified: '2026-09-22' parent_category: name: POS url: https://www.g2.com/categories/pos ---

Spectrum Reviews & Product Details

User Insights

Average based on 12 real user reviews.

JH
jeremy H.
Project Manager
Small-Business (50 or fewer emp.)
"Accounting software"
3.5/5
What do you like best about Spectrum?

Very useful software that has all the tools connected and allows very good navigation within the items and allows to create any detailed report on any tool. very useful Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

it requires a lot of time to get used to all the functions but once used to the system, it works great. The interface is not the most friendly and looks a bit old Review collected by and hosted on G2.com.

Raymundo R.
RR
Raymundo R.
IT Manager
Small-Business (50 or fewer emp.)
"Transition to Spectrum was seemless"
5/5
What do you like best about Spectrum?

Spectrum works with you to assure they set the modem and router in the most optimal location for your office space. They were really good and fast when it came to setup. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

Consistent outages and no internet for the whole office. No good backup option for keeping the service up and running. This delays productivity and workers must be sent home. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Spectrum provides a reliable internet service with quick manuerving."
4.5/5
What do you like best about Spectrum?

I have found their internet to be the most reliable. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

Need to come by more often and update the equipment. Review collected by and hosted on G2.com.

CS
Cynthia S.
Ohio Network Manager for Generation Rx Program
Small-Business (50 or fewer emp.)
"Some complications"
3/5
What do you like best about Spectrum?

Spectrum did offer a package that was reasonably priced. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

My service went out several times, and I had trouble getting it back on, even after individuals came out to fix it. Review collected by and hosted on G2.com.

DB
Dor B.
IT Engineer
Mid-Market (51-1000 emp.)
"Very User Friendly"
3.5/5
What do you like best about Spectrum?

Great CRM tool that gives great control for the company its easy to track our working hours Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

A lot of sections inside we do not use at all Review collected by and hosted on G2.com.

Janna J.
JJ
Janna J.
Data Processing Specialist
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast Service Twice Over (double meaning intended!) and Worth The Cost!"
4.5/5
What do you like best about Spectrum?

The reliability and the blazing fast speed of Spectrum's internet keeps the 8 device's in my house running great even when all are used at the same time. Spectrum's price is okay and there are no surprise fees on the bill. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

The cost of internet was higher if it was the only service I wanted and was about $20 more than most other services. Bundling services is a pressure sales tactic that I do not appreciate and hate wasting time on the phone being forced into services I don't want/need/can afford. Fast, direct sales on the phone might leave customers happier than having all of your services and bills and their time spent talking on the phone. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Solid CRM type application with many strong points"
4/5
What do you like best about Spectrum?

Spectrum has many positive features to help your company. It honestly acts as multiple applications with its ability to manage accounts, time tracking, equipment and parts inventory. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

There are many sections and features inside of Spectrum that can take a little bit of time getting used to where things are and what you need and don't need. Review collected by and hosted on G2.com.

Caroline M.
CM
Caroline M.
Account Coordinator
Mid-Market (51-1000 emp.)
"Spectrum is a great platform"
3.5/5
What do you like best about Spectrum?

We use spectrum at my retail location. The customer service team is so attentive and is always available to answer questions Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

Sometimes the system does glitch but rarely does it and when it does someone is always there to help Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Verified User in Oil & Energy
Small-Business (50 or fewer emp.)
"Not the best"
1.5/5
What do you like best about Spectrum?

At first, I liked that my monthly bills were lower than other providers. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

They surprised us with increases in our monthly bill and could not explain why it was going up. It was going up drastically month by month, not just by a reasonable percentage. Review collected by and hosted on G2.com.

Holli V.
HV
Holli V.
Accounts Payable Specialist/Marketing and Media
Small-Business (50 or fewer emp.)
"User Friendly"
5/5
What do you like best about Spectrum?

Everything we need is available to us on Spectrum. Equipment Tracking, Jobs etc. Review collected by and hosted on G2.com.

What do you dislike about Spectrum?

Sometimes there is too many sections that we do not use. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.