--- title: Sotrender Reviews meta_title: 'Sotrender Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Sotrender works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 117 scale: '5' date_modified: '2026-11-05' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing ---

Sotrender Reviews & Product Details

Pricing

Pricing provided by Sotrender.

Essential

$80.00
flat_rate Per Month

Plus

$200.00
flat_rate Per Month

User Insights

Average based on 117 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Month

Sotrender Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Sotrender, and what problem is it built to solve?

Sotrender is a social media analytics and reporting tool that helps businesses understand and improve their social media performance. It analyzes social media metrics, competitor performance, and audience engagement to inform content decisions and reporting.

What languages does Sotrender support?

Sotrender supports 2 languages: English and Polish.

What company sizes and industries is Sotrender the best fit for?

Sotrender’s strongest reviewer-reported presence is among small-business and mid-market users, particularly in marketing-related fields. The segments that appear most often include:
  • Company size — Small business: Organizations with 50 or fewer employees.
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Industry — Marketing and Advertising: The clearest industry concentration, including teams using Sotrender for client work, analytics, and reporting.
  • Other industries: Public Relations and Communications, Higher Education, and Media Production also appear among users.

How long does it take to implement Sotrender across a team?

Sotrender is often ready to use within a day, while some teams report a longer setup period of under a month. Longer go-live times are also reported, though less often.
Time to go live Relative frequency
Less than 1 day Most common
Less than 1 month Also reported
6–12 months Occasional

What customer support options does Sotrender provide, and how do users find the overall support experience?

Sotrender provides support through channels including email, chat, and phone. The support experience is described as responsive and helpful, with users valuing quick assistance and clear guidance when resolving issues.

What features or capabilities could make Sotrender even more useful?

Sotrender could be more useful with broader social-platform coverage and more flexible reporting and analysis options. Improvement requests center on:
  • Broader platform coverage: Add or deepen analytics for channels and content types such as TikTok, LinkedIn, and Instagram paid activity or Reels.
  • More flexible reports: Expand export choices and report customization, including easier side-by-side comparisons of profiles or results.
  • Longer historical access: Make longer periods of historical analytics available in lower-tier plans.

Sotrender Reviews (117)

Reviews

Sotrender Reviews (117)

4.8
117 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great app for data verificationu"
5/5
What do you like best about Sotrender?

rich data sets, competitive analysis capabilities, and effective support for marketing decisions based on social media analysis. Sotrender has a simple and intuitive interface that makes it easy to navigate the tool without the need for a deep understanding of data analysis. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Currently I have not noticed any errors everything is working properly. Review collected by and hosted on G2.com.

Igor S.
IS
Igor S.
Tennis Coach
Mid-Market (51-1000 emp.)
"It`s great!"
4.5/5
What do you like best about Sotrender?

We've been using SoTrender for almost 2 years now and it has been one of the best tools we've ever tried. We put a lot of focus into improving our Social Media actions by monitoring results after publiactions. SoTrender is easy to use and gives us every information we need. Also, being able to check our competetitors' data is a huge +. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Sometimes it takes a while to load some data's on the website. Review collected by and hosted on G2.com.

Pooja J.
PJ
Pooja J.
Marketing & Business Associate
Small-Business (50 or fewer emp.)
"Great tool for optimizing social media performance"
5/5
What do you like best about Sotrender?

Sotrender has helped us a lot in crafting our Instagram and Facebook strategies. That happened not only thanks to in-depth analytics possibilities but also thanks to competitors’ tracking modules. It was so insightful to see their top-performing content and the ad results (like the average CPC or CPM) in our niche. The pricing is also reasonable. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

One or two times, the data was not showing, but the team helped us quickly resolve the issue. Review collected by and hosted on G2.com.

Magdalena S.
MS
Magdalena S.
Strategy Specialist
Small-Business (50 or fewer emp.)
"The most optimal tool for reporting results"
4.5/5
What do you like best about Sotrender?

We have been using Sotrender's services for over 2 years. During this time, we have generated hundreds of reports for our clients. The tool is useful not only during ongoing service, but also at the stage of bidding or competitor analysis. A big plus is the efficient contact with customer service. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There have been data errors, but customer service has always responded quickly. Review collected by and hosted on G2.com.

Daria B.
DB
Daria B.
Fotograf
Small-Business (50 or fewer emp.)
"Simple and fast monitoring of brands and the effects of ongoing activities."
4.5/5
What do you like best about Sotrender?

The tool works in an intuitive way and is very easy to use. It provides the most important data, as well as allows you to compare it with the results of other companies. An added bonus is the support and willingness to help from the staff. I love the way Sotrender's support works. The contact is fast and hassle-free. If necessary, the consultants themselves offer a phone call. All problems are resolved at an express pace. This is a big advantage that I have noticed when working with Sotrender. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There is no such thing. If there were any problems, they were solved at an express pace, thanks to reliable support. Review collected by and hosted on G2.com.

WM
Weronika M.
Social Media Team Leader
Enterprise (> 1000 emp.)
"Sotrender - quick and simple way to analyse social media data"
4/5
What do you like best about Sotrender?

Sotrender is a simple way to analyze social media data. It provides extensive analytics by eliminating time-consuming manual work. The data are presented in a clear, structured way, so it’s easy to draw a conclusion based on them. Moreover, the tool allows you to compare your performance with competitors quickly. It’s also worth mentioning that Sotrender maintains high customer service standards – the team is always willing to help. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

The manual tag system could also be applied to competitors’ profiles. Review collected by and hosted on G2.com.

Mikołaj B.
MB
Mikołaj B.
PhD Student/Researcher
Enterprise (> 1000 emp.)
"Very professional and flexible approach"
5/5
What do you like best about Sotrender?

I work in academia and have been collaborating with SoTrender for years. For us, they collected data from selected public Facebook fan pages and historic Twitter data. We were always very satisfied with the quality of data, delivery, and overall service. What I think is SoTrender's biggest asset is the fact that they not only offered service but also have a deep understanding of the social media environment. Thanks to that they were able to advise us on the potentially new direction of research or methods. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

It is very difficult to find anything negative about my collaboration with SoTrender. They always delivered what was promised and if something was not possible they informed us well in advance. Review collected by and hosted on G2.com.

Marianna S.
MS
Marianna S.
Senior Marketing Specialist
Enterprise (> 1000 emp.)
"User-friendly tool for day-to-day management and long term analysis"
4/5
What do you like best about Sotrender?

Quick access to data from previous months, intuitive to use, responsive helpdesk Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

A lot of useful features are still under development Review collected by and hosted on G2.com.

Edyta S.
ES
Edyta S.
Head of Social Media
Mid-Market (51-1000 emp.)
"A tool that makes my day"
5/5
What do you like best about Sotrender?

I've been using Sotrender since probably 2014 and for many years it has been one of the best tools for me to get all the data about the channels we are managing for our Clients. Not only does it generate outstanding reports, but it also helps me and my team save time. I would highly recommend Sotrender both for the agencies and for the clients. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

There's literally nothing I would dislike about Sotrender. Review collected by and hosted on G2.com.

Elena O.
EO
Elena O.
SEO Specialist
Mid-Market (51-1000 emp.)
"Great tool for social media analytics and benchmarking"
5/5
What do you like best about Sotrender?

That I have all my data right at my fingertips. ;) It’s so convenient that right after logging in all the stats are there, and are already visualized. I can easily hop to a metric that I’m most interested in at the moment. It’s also super useful that my competitors’ data are presented in the exact same way as mine, so I can easily compare various profiles to each other. Review collected by and hosted on G2.com.

What do you dislike about Sotrender?

Sometimes it takes a while for my data to load Review collected by and hosted on G2.com.

Questions about Sotrender? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What do you like most about Sotrender for social media analytics, and what improvements could be made?

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GU
Guest User

What is Sotrender used for?

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Pricing Options

Pricing provided by Sotrender.

Essential

$80.00
flat_rate Per Month

Plus

$200.00
flat_rate Per Month

Expert

$355.00
flat_rate Per Month
Sotrender Comparisons
Sotrender Features
Report Customizability
Report Exporting
Scalability
Competitor Analysis
Follower Analysis
Post Performance