Sonas - Wedding Venue Management Software Reviews & Product Details

I like that the team responds really quickly to feedback and enquiries. I value the labels, customization, event types, and event-planning integration, and that feedback gets worked on. Sonas has much better features and is more user-friendly than Ivvy. The initial setup was very easy. Review collected by and hosted on G2.com.

I find the room layouts not very user friendly because I have to move each individual chair for a big layout, and I can’t duplicate layouts when making default layouts. I’d also like reminders for long-term tasks, such as checking in six months before an event. The initial setup was very easy, but time consuming. Review collected by and hosted on G2.com.

Sonas has truly transformed our wedding and events business by streamlining many of the administrative tasks involved in event management. Our team enjoys using the software, and having everything organised in one place has saved us both time and stress. Our customers appreciate it as well.

The Sonas team, especially Robin and Holly, have been incredibly helpful throughout the entire process, from the initial implementation to the present day. They have taken the time to understand our business needs from the very beginning and have always been open to listening to our suggestions for improvements and system changes to better support us.

The support team behind this software is outstanding. It's very reassuring to know that whenever we encounter an issue or are unsure about something, we can use the chat box and someone will respond promptly. Review collected by and hosted on G2.com.

We have no complaints about Sonas and feel completely confident that, if any issues were to arise, Sonas would listen to our concerns and work with us to find a solution. Review collected by and hosted on G2.com.

Sonas is intuitive, detailed and user friendly! I have already had emails from clients who are so excited about using it for their wedding planning. One of the biggest positives of Sonas for me, is the support. From the very first enquiry, the team have been nothing but responsive, supportive, friendly and helpful. The onboarding process is outstanding, they are available every step of the way and despite time differences, emails are always timely. We reviewed a number of other options and the service truly made Sonas stand out to us.

Sonas is so easily customisable to your venue, whenever I thought I'd come up with a problem that couldn't be solved, there was a very easy answer! Thank you so much for helping us implement an amazing CRM that is going to make our lives so much easier! Review collected by and hosted on G2.com.

Nothing major, but I do wish we could integrate our current emailing marketing software with Sonas - that would really be the icing on the cake! But the updates that come out are great and they are always adding new features and listening to feedback. I can't really fault it! Review collected by and hosted on G2.com.

Sonas helps to keep all relevant information per event in one, secure location. All employees are able to access this information at any given time, helping us to share and grow as a business. The customers are also given their own account to make use of; helping keep transactions and other messages and details transparent for them and us. Logging in is easy and used everyday, even during event days themselves. Holly from customer support is always quick to reply and help me with the tiniest of questions. Review collected by and hosted on G2.com.

One thing we wish it had was an app or a mobile friendly online service. On event days, we sometimes find ourselves needing to check a quick message or detail and with hundreds of things in mind, it's quick to check on our work mobiles. However, an app would make this even easier and quicker to locate. Review collected by and hosted on G2.com.

Sonas is very easy to use for the customer and the Event Manager. It leaves the couple very much in control of their planning journey but with the comfort knowing that Event Managers are checking and overseeing. Couples can choose their menus, add guests and food choices, add suppliers, check their accounts and manage their timeline and venue appointments Sales teams can use activity prompts which helps to make contact with couples at key parts of the sales journey. Review collected by and hosted on G2.com.

There isn't anything that I would complain about, the Sonas team are always updating it and on hand for any questions. Review collected by and hosted on G2.com.

It's really nice to see everything in one place, it makes it alot easier to plan everything. Review collected by and hosted on G2.com.

It can be quite confusing to work out things but thankfully the team are always on hand to help.

I also find the calender a bit backwards, as you have to in put your availability you can't do but I would prefer to put in the times I can do. Review collected by and hosted on G2.com.

Helps with organization, keeping all events in one place and letting couples do all of their own planning - this works in both us as a venue and couples' favor! Review collected by and hosted on G2.com.

Nothing. 10/10 service would not complain - highly recommended Review collected by and hosted on G2.com.

Keeping everything to do with organising a wedding in one place Review collected by and hosted on G2.com.

Nothing it's perfect with new features coming all the time Review collected by and hosted on G2.com.

I like that the customer can complete details for their events in the designated sections. The online payment system has saved us so much time too! Review collected by and hosted on G2.com.

There are a few issues which cause duplicate enquiries but the team are always on hand to help with technical issues. Review collected by and hosted on G2.com.

Great software for planning weddings and events from the initial inquiry through to the event itself. From a marketing, sales, and business point of view, the data and analytics the software provides us with is second to none and has really helped us to identify and amplify clear trends. The customer support is excellent and I can always rely on the team to reply in a timely manner which is essential when working in the weddings and event sector. Review collected by and hosted on G2.com.

There's nothing I dislike about Sonas, new features and updates are always being added. Review collected by and hosted on G2.com.