# SOMTAB Reviews
**Vendor:** SOM  
**Category:** [Experience Management Software](https://www.g2.com/categories/experience-management)
## About SOMTAB
SOMTAB is the only CX platform that is perfectly matched to your organizations DNA. Entirely customizable from features to design, you no longer have to adapt to Voice of Customer (VoC) solutions, SOMTAB adapts to you! Survey customers immediately after a key moments, learn from real time customer insights presented in your fully customized dashboard and do timely follow-ups with the alerts module.






- [View SOMTAB pricing details and edition comparison](https://www.g2.com/products/somtab/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+17%3A10%3A05+-0500&secure%5Bsession_id%5D=e5bcc58a-be8d-4089-b21f-465c7e2632ab&secure%5Btoken%5D=42557ba2c8bd15aabafdd94d624487881871a2dfd01b0a59a820a4adeaecf420&format=llm_user)

## SOMTAB Features
**Analytics**
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT) Score
- Customer Effort Score (CES)
- Gamification

**Customization**
- Stakeholder Management
- Multilanguage Support
- Multiple Branding Support
- Vertical-specific Solutions

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Experience Management**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

## Top SOMTAB Alternatives
  - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,934 reviews)
  - [Qualtrics Strategy &amp; Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews)

