--- title: SoftLedger Reviews meta_title: 'SoftLedger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how SoftLedger works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 54 scale: '5' date_modified: '2026-10-08' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

SoftLedger Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SoftLedger, benefiting from intuitive functionality and outstanding support. (13 mentions)
Users commend the responsive customer support of SoftLedger, appreciating its helpfulness and efficiency during operations. (11 mentions)
Users appreciate the intuitive and powerful features of SoftLedger that enhance efficiency and support multi-entity management. (11 mentions)
Users praise the robust reporting functionality of SoftLedger, enhancing efficiency and accuracy in financial operations. (8 mentions)
Users praise the exceptional customer service of SoftLedger, highlighting their responsiveness and helpfulness consistently. (7 mentions)
Users note missing features in SoftLedger, such as limited customization and rigid modules for diverse business needs. (8 mentions)
Users feel the limited customization in SoftLedger hinders tailored reporting and flexibility for diverse business needs. (5 mentions)
Users express concerns about limited workflow flexibility, particularly with manual processes and batch posting restrictions. (5 mentions)
Users face challenges with error handling, experiencing glitches and unlinked bank connections that complicate processes. (3 mentions)
Users express concerns about workflow flexibility limitations, particularly in accounting periods and batch posting restrictions. (3 mentions)

5 Pros or Advantages of SoftLedger

5 Cons or Disadvantages of SoftLedger

Angela G.
AG
Angela G.
Director Of Accounting
Small-Business (50 or fewer emp.)
"Great team to work with"
4.5/5
What do you like best about SoftLedger?

The staff is always attentive and helpful to resolve all kind of questions. The replies come in quickly and we appreciate the API connection that allow us to customize further our accounting processes Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

The interface in some of the modules aren't always easy to navigate as there's so much information on screen (i.e. crypto transactions) that is hard to follow the rows you are checking and the headers. Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi Angela. Thank you for taking the time to leave us a review. It is great to hear that our system is aiding you in efficiently tracking your crypto transactions. I'm sorry to hear that you are having some difficulty navigating the system; we are continuously working to make SoftLedger as intuitive as possible.

Febin P.
FP
Febin P.
Business Consultant
Small-Business (50 or fewer emp.)
"One stop solution for accounting Digital Assets"
5/5
What do you like best about SoftLedger?

Softledger is an easy-to-use and Excellent in accounting Digital Assets transactions. It provides something the legacy banking application is yet to have, and it's interesting. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Enough support persons are not available; More support staff are required to address the queries with an agreed ETA. It's hard to wait during a sprint to get the doubts cleared. Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi Febin. Thank you for taking the time to leave us a review. It’s great to hear you are finding value in our digital asset accounting capabilities. I am very sorry to hear that the support has not been meeting your expectations. Please continue to reach out to our CS team and check out our release notes which are updated weekly. (Link Below)👇

See how SoftLedger improved
Ghea G.
GG
Ghea G.
Senior Manager
Small-Business (50 or fewer emp.)
"SoftLedger for Ajaib Group"
4.5/5
What do you like best about SoftLedger?

great ui/ux, multiple users, helpful and prompt responses from SL team, real time updates and sync, help for consolidation figures Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

few missing features in consolidations (multiple shareholders structure), automated crowd source information on forex rates (manual option availability will be great) Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi Ghea. Thank you for taking the time to leave us a review! We always love to hear from our customers and are glad you are finding value in our system. Each of your concerns are currently on our product roadmap and will be prioritized as we work on new features.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Necessary and excellent product"
5/5
What do you like best about SoftLedger?

Built by CPAs with proper controls and ease of use. Modules are organized and easy to find and search transactions, journals, bills, bank transactions. Bulk uploads easy to use and helps save time. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

It's a relatively new product that Softledger is continuing to build. There are small bugs like not being able to unlink a payment from the bank feed on the front end. But things like this are easily fixed by contacting support. Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Thank you for taking the time to leave us a review! We always love to hear that our customers are able to easily navigate and use our system, as this was one of our main goals when building SoftLedger. Please continue to reach out to our customer support team with any issues or questions; they are always here to help.

BD
Brian D.
President
Small-Business (50 or fewer emp.)
"Simple to use, but incredibly robust and flexible system!"
5/5
What do you like best about SoftLedger?

Softledger has been with us every step of the way. Ensuring they understood our business needs, handholding us through the onboarding, and always available for support. We use Softledger as our integrated General Ledger system for our fintech offering across Africa. We can schedule real-time entries from our core banking system and generate reports on the fly as we scale. We have been able to include our budgets, customize our chart of accounts, and run reports on a variety of dimensions that are important to our business. Further, we maintain multiple entities in the United States and Africa, and the ability to consolidate across all companies has been crucial. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Nothing to add here - excellent customer service support, fantastic product, and continued product enhancements that are valuable to Power. We are hoping to be a part of the journey with Softledger as they continue to grow. Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Softledger is quite good but not always the most intuitive"
2.5/5
What do you like best about SoftLedger?

The most helpful thing about softledger has to be the support from Sanjay and Travis. This enables us to troubleshoot issues quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Sometimes i find that the system does not always anticipate my needs, making it very slightly difficult to keep hopping through the the different menus to get to where i need to go. Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Thank you for your feedback. I am very sorry to hear that you are not able to navigate and complete actions as quickly as you would like. If you would like to reach out to our customer service team, they would be happy to share some shortcuts with you to help expedite these processes.

David F.
DF
David F.
CFO
Small-Business (50 or fewer emp.)
"Best Crypto Accounting Solution Hands Down"
5/5
What do you like best about SoftLedger?

API native accounting software creates virtually all journal entries enabling accounting to do more value-add analysis. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Cyrpto accounting is limited to cost basis denominated in the parent entity reporting currency Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi David. Thank you for taking the time to leave us a review! It is great to hear that our system is helping your business operate more efficiently.

Bo L.
BL
Bo L.
Financial Controller
Mid-Market (51-1000 emp.)
"A must have for crypto accounting"
5/5
What do you like best about SoftLedger?

SL calculates the coat base of coins and generates the journals automatically with a highly customisable setting which is no other crypto accounting software can do in the market. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

So far SL has been a perfect tool for me in working. Maybe there should be more languages versions so teams in other countries can also use it! Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi Bo. Thank you for taking the time to leave us a review! We always love to hear from our customers and are happy to hear our system is effectively suiting your business needs. Our entire application is browser-based, meaning we can leverage browser-based translations, but we are always considering ways to make our system easier to use for our international users.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Quick Implementation"
5/5
What do you like best about SoftLedger?

The most important things for me was quick implementation and service on the cloud. We were on the desktop version of QuickBooks, which ran way too slow and required installation on every user's computer. It was vital for all historical data to be in the system, because our organization had over a decade's worth of transactions. Implementation took about three weeks. All of the historical data was in the system, and our team was up and running with daily tasks. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Bank transaction mapping could use some improvements. The improvements are on the roadmap, and the current process works well enough. The process is similar to those in other systems I have used, but those improvements would be a big help. I hope those improvements roll out soon. Review collected by and hosted on G2.com.

BA
Bob A.
Controller
Mid-Market (51-1000 emp.)
"Accounts Receivable solution"
5/5
What do you like best about SoftLedger?

Straight forward and logical are the best ways to describe the user interface. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

It is so much better than the other software we replaced that I'm unable to list any dislikes. Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Hi Bob. Thank you for taking the time to leave us a review! Our main goal in building SoftLedger was to have a full-featured system that was fast and easy to learn and operate. It's great to hear our system has solved your client invoice issues as well. Being able to segregate duties is very important and can save everyone a lot of time.