--- title: SoftLedger Reviews meta_title: 'SoftLedger Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 54 reviews by the users' company size, role or industry to find out how SoftLedger works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 54 scale: '5' date_modified: '2026-10-08' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance ---

SoftLedger Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of SoftLedger, benefiting from intuitive functionality and outstanding support. (13 mentions)
Users commend the responsive customer support of SoftLedger, appreciating its helpfulness and efficiency during operations. (11 mentions)
Users appreciate the intuitive and powerful features of SoftLedger that enhance efficiency and support multi-entity management. (11 mentions)
Users praise the robust reporting functionality of SoftLedger, enhancing efficiency and accuracy in financial operations. (8 mentions)
Users praise the exceptional customer service of SoftLedger, highlighting their responsiveness and helpfulness consistently. (7 mentions)
Users note missing features in SoftLedger, such as limited customization and rigid modules for diverse business needs. (8 mentions)
Users feel the limited customization in SoftLedger hinders tailored reporting and flexibility for diverse business needs. (5 mentions)
Users express concerns about limited workflow flexibility, particularly with manual processes and batch posting restrictions. (5 mentions)
Users face challenges with error handling, experiencing glitches and unlinked bank connections that complicate processes. (3 mentions)
Users express concerns about workflow flexibility limitations, particularly in accounting periods and batch posting restrictions. (3 mentions)

5 Pros or Advantages of SoftLedger

5 Cons or Disadvantages of SoftLedger

Bronwyn B.
BB
Bronwyn B.
Head of Finance
Small-Business (50 or fewer emp.)
"Highly Recommend Softledger"
5/5
What do you like best about SoftLedger?

SoftLedger has upgraded our accounting and reporting capabilities. Having a single login for multiple entities and being able to process crypto without a plug in. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

we are not able to connect to any of our bank accounts at the moment. Review collected by and hosted on G2.com.

Philipp M.
PM
Philipp M.
Consultant Programme Manager
Small-Business (50 or fewer emp.)
"Easy to use, great support"
4/5
What do you like best about SoftLedger?

We have found SoftLedger easy to use with fantastic onboarding and support. The different levels of consolidation have been helpful as we are a multi-entity organization but at home and abroad. The multi-entity general ledger has allowed us to keep a consistent approach to accounting across all entities. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

No integration to Runway. There doesn't appear to be any "out of the box" banking integration to our main banks. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Softledger - would definitely recommend"
4.5/5
What do you like best about SoftLedger?

The ease of use, flexible functionality and high level of support offered by the Softledger team Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

Some of the crypto module functionality is too rigid for more complex businesses so we need to come up with workarounds to avoid large fx p&l Review collected by and hosted on G2.com.

Response from Ryan Luchs of SoftLedger

Thank you for taking the time to leave us a review! When building SoftLedger, one of our main goals was to make sure our system could easily adapt to any business’s needs. Please continue to reach out to our customer service team, as they always love to hear what features our customers are interested in seeing.

Shaun R.
R
Shaun R.
Strategic Finance Analyst
Small-Business (50 or fewer emp.)
"Comprehensive Accounting Experience"
4/5
What do you like best about SoftLedger?

Support for bank feed linking and multiple locations make workflows really simple. Customer support is also very strong, the representatives are responsive to any problems or questions we may have. I use the software every week. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

The visual design could be more modern and user-friendly. Review collected by and hosted on G2.com.

LK
Louise K.
Mid-Market (51-1000 emp.)
"Great system, easy to use and brilliant support"
5/5
What do you like best about SoftLedger?

Softledger is really easy to use and also to set up. The crypto module on Softledger is brilliant, the reporting tool is great for all needs. The staff in Softledger are really helpful and always available if you have any issues or questions. API integration is seamless and the support for this is great. As it is cloud based it is easily accessible from anywhere to use whenever you need it which is daily in my role. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

The only downside is getting the Trial Balance in posted currency which is being implemented by Softledger. Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

Thank you for the kind words, we are thrilled to hear that SoftLedger's API capabilities and Consolidation capabilities are a huge benefit to you and your team. We look forward to building on our partnership and invest in addressing opportunities to enhance the experience even further.

LJ R.
LR
LJ R.
Small-Business (50 or fewer emp.)
"Always a delight to work with Sanjay and Softledger!"
5/5
What do you like best about SoftLedger?

I had the pleasure of working with Sanjay, who was my customer success support on a ticket I raised this week, as well as my implementation specialist on some Softledger tenants. Sanjay is always so professional, knowledgeable, and incredibly responsive throughout the entire process. I appreciate how patient he is, as I learn the software and how he provides us with valuable tips and best practices. Sanjay always goes above and beyond to ensure that we have a smooth and successful implementation on new projects and speedy resolution on any issue. He is a great asset to Softledger and it is because of him that I highly recommend Sofledger for anyone looking for a reliable and effective software partner. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

challenge of categorization of transactions, once it's in the system Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

LJ, Thank you for the generous review. We take pride in the work our Customer Facing teams perform and are grateful for your feedback.

We love seeing our partners thrive!

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Always a pleasure working with Travis, Sanjay and Softledger!"
5/5
What do you like best about SoftLedger?

Softledger is a user-friendly software with a fast and easy implementation. Also, I couldn't say enough for the instant customer support offered even with significant time differences, Travis and Sanjay are always available and even replying to resolve issues out of their normal business hours to serve us. Last but not least, the features offered and the ease of integration through API are mind-blowing and transform our Accounting work by reducing the manual involvement. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

I could not say that there are any downsides of using Softledger maybe just the fact that sometimes some new features requested for implementation may take longer than expected given they have to cope with a myriad of requests and they need to prioritise. Even in such times they always inform us and provide us with their road map so we are aware of the status and timelines of the implementation. Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

Thank you for your kind words, we love to see our customers realize value from SoftLedger. We believe in owning the tedious repetitive tasks and allowing Accountants to spend their time on more high value work.

We are continuously investing in being able to deliver requested features and outcomes with product development, we appreciate the understanding.

Dane S.
DS
Dane S.
Small-Business (50 or fewer emp.)
"SoftLedger is easy to use for tradition and crypto accounting. They have very supportive team!"
5/5
What do you like best about SoftLedger?

SoftLedger team is easy to work with and are a great resource for both traditional and crypto accounting. Their support team is responsive and great to work with Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

I couldn't find anything noteworthy to mention regarding aspects I dislike about SoftLedger Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

Thank you for your kind words Dane. We appreciate you taking the time to leave us a review, and highlighting our Traditional & Digital Asset accounting capabilities.

Anum T.
AT
Anum T.
Mid-Market (51-1000 emp.)
"Very user friendly and easy to use with exceptional customer support in timely manner"
5/5
What do you like best about SoftLedger?

I like how easy it is to use with the minimal amount of steps involved in reaching to your desired report Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

I wish they could have AP aging sch linked to journal entries so it could update automatically Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

Thank you for your review, we appreciate your partnership and feedback. We look forward to growing value for your team.

Njeri M.
NM
Njeri M.
Small-Business (50 or fewer emp.)
"The customer support was responsive and knowledgeable"
4/5
What do you like best about SoftLedger?

Softledger proved to be a user-friendly and comprehensive accounting ERP, excelling in real-time reporting and scalability.

The customer support was responsive and knowledgeable. While we are transitioning to a different ERP for specific needs, Softledger served us well, and we would recommend it to businesses seeking reliable financial management. Review collected by and hosted on G2.com.

What do you dislike about SoftLedger?

The inability to customize Forex Rates to reflect the actual rate used during the specific transaction date. Review collected by and hosted on G2.com.

Response from Sanjayan Arulsakaran of SoftLedger

Njeri, thank you for your kind words. We enjoyed working with your team and appreciate that you took time to leave us positive review.

Exciting news, user defined FX Rates is on our 2024 product roadmap!