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By SoDash
Re-claim Profile
This profile hasn’t been active for over a year. If you work at SoDash, you can re-claim it to keep your company’s information up to date and make the most of your G2 presence.
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Update your company and product details
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Access insights on visitors and competitors
Respond to customer reviews
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How would you rate your experience with SoDash?
Mentions
Scours various channels for brand mentions to proactively seek reparative communications.
Tickets
Creates and assigns support tickets, scheduling them in a timely manner.
Macros
Allows administrators to create templated responses to frequently asked questions.
Email
As reported in 13 SoDash reviews.
Ability to connect agents with customers through Live Chat.
Social
This feature was mentioned in 13 SoDash reviews.
Connects employees with customers through a social media solution.
Surveys
As reported in 10 SoDash reviews.
Provides opportunity for customers to give feedback through a survey.
Reporting
Based on 11 SoDash reviews.
Enables administrators to create customized reports reflecting customer satisfaction.
Visitor Activity
Allows administrators to track visitor activity to understand the research that was done before turning to customer service.
Help Desk
Based on 12 SoDash reviews.
Provides a knowledge base or other support channel for disparate team members to work together and provide cohesive solutions.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
