SocialBee Reviews & Product Details

Their customer service is outstanding. I was having trouble seeing where my posts were that I had scheduled and had a few additional questions. Not only did they respond to my email within a few hours… they created a five minute video for me doing it in my account so I could see where I needed to go to find the information that I needed. They responded back with this video the same day!! Review collected by and hosted on G2.com.

There isn’t just one calendar where you can see all of your posts for all your accounts at the same time. However, they are working on adding that option. Review collected by and hosted on G2.com.

Easy to create and organize social media content by content category and schedule by category too. Social bee has also been amazing in terms of customer service. They are super responsive with any issues and always get back to to us with real people right away. Review collected by and hosted on G2.com.

none except the odd glitch which they help with right away Review collected by and hosted on G2.com.

The ability to queue and requeue posts based on categories for a variety of platforms makes this software a huge time saver. The easy integration to social media platforms and great customer support and training ensures that it is used often. Review collected by and hosted on G2.com.

Needs some newer platform integrations like Reddit, and Mastodon but these are bigger issues. Posting is tricky on all platforms and the rules change often so it is hard to be specific about issues with these platforms. Review collected by and hosted on G2.com.

it just works. was on later for years and the biggest resistance was learning another platform. once i realized it was the same cost for the basic tier, i learned this new platform and have been hooked ever since. the features are amazing, its very user friendly and intuitive. im a happy customer so far and will continue to explore the features to leverage my social media. also customer service actually responds quickly and effectively. Review collected by and hosted on G2.com.

not one thing so far. everything has been smooth or easy to troubleshoot. Review collected by and hosted on G2.com.

We have been using SocialBee for number of years now, and it has significantly improved our social media management process. The platform is incredibly user friendly and offers a wide range of features that make scheduling and posting content a breeze.

One of the standout features is the ability to categorize posts, which helps keep our content organized and ensures a balanced mix of different types of posts. The automation tools are also good, saving me a lot of time and effort and are included free of charge.

Customer support is helpful, always ready to assist with any questions or issues. Overall, SocialBee has been a game changer for our social media strategy and I highly recommend it to anyone looking to streamline their social media efforts. Review collected by and hosted on G2.com.

One aspect I find challenging is the learning curve for new users. It took us some time to get accustomed to all the features and understand how to use them effectively. Review collected by and hosted on G2.com.

We recently started using SocialBee for our social media management at Grounded. As a small new (only two years old) non-profit we are finding SocialBee a breath of fresh air in streamlining our social media. Customer service has been excellent, the webinar tutorials invaluable especially for the initial setup.

What we love the most is the ease of use and ability categorize content which aligns with our broader digital strategy.

Highly recommend for any non-profit organization–especially small to mid-tier–looking to level up their social media game! Review collected by and hosted on G2.com.

Tbh, nothing yet, SocialBee is such a great fit with our small non-profit. They have a changelog which shows fixes to any issues as well as new things they are bringing to the platform. We are on the Bootstrap Plan and maybe the only dislike is not being able to download our analytic reports. Review collected by and hosted on G2.com.

I love SocialBee's features, especially for reposting evergreen and seasonal content Review collected by and hosted on G2.com.

There are a lot of glitches, like pages having to be reloaded, and they keep telling me it's my internet connection. But I don't have these problems with any of the many other cloud software programs I use. I'm concerned they're too focused on new features to keep up the old. Review collected by and hosted on G2.com.

Easy software to use. Content management solutions. Integration solutions. Customer Service. Review collected by and hosted on G2.com.

Mobile app abilities are not valuable except for reminders. Review collected by and hosted on G2.com.

Perhaps a slightly different review, but their skill in hosting webinars is among the best I've seen. Anca and Andreea hosted a social media webinar that I loved. There was so much knowledge shared and attentive responses during it, and for free! The platform is great for any social media managing.

I hope the higher-ups take note of their hard-working employees! Review collected by and hosted on G2.com.

The only downside is price consideration. As a small business, it's just another thing to consider... but that's with anything! Review collected by and hosted on G2.com.

The customer support are quick to respond and the online webinars with opportunities for Q&As are very helpful.

It was easy to set up and to add all of my different channels. I use it almost every day to manage comments, review analytics and to add posts. Review collected by and hosted on G2.com.

The dashboards could be a bit easier to navigate and I do sometimes get glitches on my posts when I'm adding to all 4 of my facebook pages. Review collected by and hosted on G2.com.