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SNIPP Reviews & Product Details

Snipp is a global promotions and loyalty technology solutions company that brings together a modular PaaS technology suite with best-in-class marketing expertise to enable clients to increase sales, engage & retain customers and build proprietary data sets that enable intelligent decision making. Our modular CUSTOMER ACQUISITION RETENTION & ENGAGEMENT platform (SnippCARE) enables implementation of ROI-driven omni-channel, device agnostic programs - from one-off promotions to evergreen loyalty programs (at a brand, portfolio and category level) customizable by region, language, channel, retailer and more. We capture unique zero-party data in real time and build a single unified customer view, driving engagement, personalization and brand loyalty. It is tailor-made for brands to build deeper relationships with their consumers. For over a decade, we have worked with the world’s leading organizations in both B2C and B2B spaces, across industry verticals including CPG /FMCG, retail, pharma, utility, home and outdoor, alcohol, tobacco, lifestyle and more.

Seller

Snipp

Discussions

SNIPP Community

Languages Supported

German, Greek, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish

Product Description

Our modular Customer Acquisition, Engagement & Retention Platform enables multichannel brands across industries to implement omni-channel, objectives-led, ROI-driven, data-rich programs. Brands can run simple one-off reward based promotions to ongoing loyalty programs and periodic rebate marketing programs, all from a single technology vendor.

Overview by

Ritika Garg

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SNIPP Media

Snipp's modular platform enables implementation of omnichannel programs - from one-off promotions to evergreen loyalty programs.

Snipp Loyalty Modules

Our market-leading, retailer-agnostic receipt validation platform, powers programs that are designed to engage consumers through the entire path to purchase - in-store, at home and online. We help brands scale activations and reward consumers based on a dollar value spend, number of products pu...

SNIPP Demo - Snipp Customer Acquisition Retention & Engagement (CARE) Platform

Capture and make sense o f complex consumer behaviors and purchase patterns. And turn this in valuable information into actionable insights.

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Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

7/4/2023

"Its was a beneficial experience"

4.5/5

What do you like best about SNIPP?

The best thing about snipp was the helpful team we dealt with. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

The least thing helpufll about snipp was the distance barrier. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

11/15/2022

"Snipp Shows Promise but Needs Some Tuning"

2.5/5

What do you like best about SNIPP?

I find that the people are overall very pleasant and looking to help however they can. Steven West in particular is an excellent contact who is passionate about delivering what you need. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

Although we have launched our programs on time and successfully, it hasn't been without issues, many of which seemed preventable with a little more communication from the project managers. Though I feel as if Snipp can deliver on the ask, I often feel as if it will take a degree of micromanagement to ensure execution is done properly. Review collected by and hosted on G2.com.

Response from Ritika Garg of SNIPP

edit

Hi,

Thank you for your honest review. We are sorry to hear your experience with Snipp was not the best and are working on improving our services based on your feedback. We would appreciate the opportunity to connect with you to understand and resolve the issues you are facing. Please reach out to me at john.wheeler@snipp.com so we can schedule some time to meet.

I look forward to hearing from you.

Regards,

John

Client Success Manager, Snipp Interactive

Verified User in Food Production

Mid-Market (51-1000 emp.)

6/1/2023

"Very efficient team"

5/5

What do you like best about SNIPP?

Efficiency of the team. Quick and clear answers. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

No possibilities for shorter delays of giftcards shipments. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

8/15/2022

"Great concept and execution for Money Back Guarantee!"

5/5

What do you like best about SNIPP?

The Snipp team proposed some amazing concepts and programs to drive consumer engagement and trial. Once we chose our options the set-up and execution of the programs was seamless and drove successful results! Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

I wish we had more budget to execute the remaining concepts! Review collected by and hosted on G2.com.

Erin B.

Senior Manager, Shopper Marketing

Enterprise (> 1000 emp.)

9/22/2021

"Creative solutions for shopper marketing!"

4.5/5

What do you like best about SNIPP?

Account servicing c/o Anthony Aguiar is best-in-class. He leads you on the journey from ideation through to activation and is extremely helpful and knowledgeable. The platform is ideal for CPGs looking to differentiate in-store, and we had very few shopper queries on how to use microsite. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

Could use a workback schedule at the project outset (perhaps something formally created in Excel) to ensure that key dates are met. At program sign-off, am not always sure of when deliverables are required.

A "check list" for graphic designers working through creative assets to ensure that they are submitting all of the components needed (ex: mobile and desk top wire frames, in all languages if needed). Review collected by and hosted on G2.com.

Recommendations to others considering SNIPP:

Ask for case studies: the previous examples showed me what Snipp's capabilities were, and how we could make this work for us. Also look into the Basket Data Analysis, which can provide rich insights for your organization! Review collected by and hosted on G2.com.

What problems is SNIPP solving and how is that benefiting you?

We have multiple objectives, including:

-rewarding our shoppers

-building baskets

-leveraging brand partnerships

-encouraging cross-category purchase

-encouraging cross-brand purchase

-enticing shoppers to trade up and across categories/brands in our portfolio

We have realized benefits on all of the above through the usage of this platform; we have been able to find creative solutions regardless of the objective for our various shopper campaigns. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

5/27/2022

"Excellent partners"

4/5

What do you like best about SNIPP?

The customer service from the Snipp team is exceptional. They are agile, responsive & solutions drive. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

Limitations to the current templated format of the consumer-facing website. Additional gamification elements would be welcome Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

11/15/2021

"Director, Shopper Activation"

4/5

What do you like best about SNIPP?

Snipp is knowledgeable about shopper engagement and loyalty, and has always been a great partnering in thinking through various ways to support our business and increase loyalty over time. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

Nothing that we dislike thus far. We are just now at a point where we we will have to think about ways to enhance our offers over time. Review collected by and hosted on G2.com.

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

8/12/2021

"Great Service and Team"

4/5

What do you like best about SNIPP?

Tremendous team to work with. Great creative thinking and problem solving. Proven platform and technology. Amazing customer service. Review collected by and hosted on G2.com.

What do you dislike about SNIPP?

Websites look like they are straight out of 1995. Review collected by and hosted on G2.com.