SMS Storetraffic T.M.A.S. Reviews & Product Details

I like that each staff member of SMS is so customer service driven. I have gotten to work with many staff over the years, and I am very grateful for all of their willingness to help me. Review collected by and hosted on G2.com.

I have no complaints about any areas of this company or their staff. I am still learning the application and I am receiving all the help I require. Review collected by and hosted on G2.com.

What's best about TMAS is their customer service and its ease of availability to their clients. I have had many occasions where I have to rely on CSR expertise. Their staff is well-trained, patient, and thorough. Review collected by and hosted on G2.com.

At times, I find the dashboard for their retail products to be a bit clunky. It's difficult to find the ways to filter the enormous amount of data they provide. It takes time to learn as it's not fully intuitive. Review collected by and hosted on G2.com.

I love that T.M.A.S. provides a product that is easy to install, use and provides accurate data to drive business results. Customer support is top-notch, and they always go above and beyond to ensure our needs are met. Review collected by and hosted on G2.com.

I have not had an experience I dislike. Their product is effective and efficient. I am not sure how the product could be improved. I highly recommend the company. Review collected by and hosted on G2.com.

Two things I particularly appreciate

1) How responsive and helpful the team is. They are great partners to work with. (both Erik and Sayantani have been a delight to collaborate with throughout the integration process and after!) Impressive quality of service.

2) The onboarding process is clear and simple. Everything is done remotely via customized video-conference. There are plenty of opportunities to ask questions and adapt the approach to unique needs. Review collected by and hosted on G2.com.

T.M.A.S is a great platform with so much potential. Based on my recent experience, it would probably benefit from being slightly more intuitive and user-friendly on some aspects (especially for less tech-savvy customers).

More precisely on:

- POS Integration

- User management

- Reporting

The instructions and videos are great but the language can, at times, get a little bit too technical for some customers. Review collected by and hosted on G2.com.

Ease of installation and setup. It takes a couple of tries before you get it, but once you have it, it is really simple. Review collected by and hosted on G2.com.

The interface on the online portal is a little dated looking. A little hard to navigate for beginner Review collected by and hosted on G2.com.

simple and easy to use. reporting is pretty straight forward Review collected by and hosted on G2.com.

for whatever reason, we set ours up incorrectly and we have to double our traffic count to make it accurate (it records each visitor as a half of a visit since we don't have a counter on the exit door too). Review collected by and hosted on G2.com.

Simplicity in setup and installation. The small app provided is easy to use and has complete steps on the setup. Review collected by and hosted on G2.com.

Nothing other than the price, should be lower. Review collected by and hosted on G2.com.

The possibility to work with raw data and integrated reports Review collected by and hosted on G2.com.

issues logging in and out the application. I get disconnected after 3 minutes of inactivity Review collected by and hosted on G2.com.

Saytantani Sen, was outstanding from the getgo. Saytantani was very communicative, responsive and went above and beyond to ensure I was comfortable with the program. Throughout the entire signup process and ongoing training support, I felt supported in every way. Review collected by and hosted on G2.com.

I have no complaints whatsoever. Everything has gone smoothly. Review collected by and hosted on G2.com.

Accurate information and support provided Review collected by and hosted on G2.com.

Nothing. Best so far from all the other store traffic softwares we tried Review collected by and hosted on G2.com.