---
title: SmoothWeb Reviews
meta_title: 'SmoothWeb Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SmoothWeb works for a business like yours.
aggregate_rating:
  rating_value: 3.5
  review_count: 1
  scale: '5'
date_modified: '2025-08-27'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# SmoothWeb Reviews
**Vendor:** SmoothWeb  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 3.5/5.0  
**Total Reviews:** 1
## About SmoothWeb
Innovative engagement between brand and customer Live interaction, data capture and customer profiling Drive incremental sales in physical environments




## SmoothWeb Reviews
  ### 1. Great application

**Rating:** 3.5/5.0 stars

**Reviewed by:** Peter F. | ICT Technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2024

**What do you like best about SmoothWeb?**

Easy to use interface, great customer support and good value for money

**What do you dislike about SmoothWeb?**

No downsides which i can think of at the moment

**What problems is SmoothWeb solving and how is that benefiting you?**

Chatbot is configured to help reduce the tickets we face on a day to day basis



- [View SmoothWeb pricing details and edition comparison](https://www.g2.com/products/smoothweb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+05%3A04%3A09+-0500&secure%5Bsession_id%5D=aa1f5784-06cd-46fd-94ec-c6cbf169fdb4&secure%5Btoken%5D=72e117ce98932409b0fc6e1f66a0c196e01278f149e21cee0323da98fdbacfe7&format=llm_user)

## SmoothWeb Features
**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**Generative AI**
- AI Text Generation
- AI Text Summarization

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