[ SMG - S... Reviews ](https://www.g2.com/products/smg-service-management-group/reviews) [ SMG - S... Reviews ](https://www.g2.com/products/smg-service-management-group/reviews) # SMG - Service Management Group Pricing Overview [Editedit](https://my.g2.com/smg-service-management-group/pricings) **SMG - Service Management Group has not provided pricing information for this product or service.** This is common practice for software sellers and service providers. Contact SMG - Service Management Group to obtain current pricing. SMG provides transparent and flexible pricing tiers to align with your specific program needs + challenges. Contact SMG to obtain pricing. Pricing information for SMG - Service Management Group is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase SMG - Service Management Group must be conducted with the seller. Pricing information was last updated on July 25, 2022 Show More ## Top-Rated Alternatives [ ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-customer-experience%282%29.svg "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ ![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience") Medallia Customer Experience 4.5/5(210) ](https://www.g2.com/products/medallia-customer-experience/reviews) [ ![SAP SuccessFactors HCM](https://images.g2crowd.com/uploads/product/hd_favicon/edf2d15ffc689390deffd10a34a9fc03/sap-sap-successfactors-hcm.svg "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ View All Alternatives ](https://www.g2.com/products/smg-service-management-group/competitors/alternatives) ## SMG - Service Management Group Alternatives Pricing The following is a quick overview of editions offered by other [Experience Management Software](https://www.g2.com/categories/experience-management) | ![Qualtrics Customer Experience](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png) [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) ##### Frontline Care | Contact Us | Best for customer experience and contact center leaders who want to retain and upsell more customers - Contact Center Analytics - Quality Management and Compliance (add-on) - Real-Time Agent Productivity (add-on) | | ![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg) [Medallia Customer Experience](https://www.g2.com/products/medallia-customer-experience/reviews) ##### Medallia Experience Cloud | Contact UsPer Year | - Medallia Experience Cloud | | ![SurveyMonkey](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d6ffadf9f899197c144496ba95c4ffac/surveymonkey.jpg) [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) ##### SurveyMonkey Enterprise | Contact Us | SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. - Unlimited responses - Custom CSS survey themes - Advanced privacy and security - Enterprise-grade APIs and integrations - Access to professional services team - Survey via SMS or in offline mode - and more [Show More](javascript:void(0);) | Various alternatives pricing & plans Pricing information for the above various SMG - Service Management Group alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## SMG - Service Management Group Pricing Reviews (2) BL Bo L. Vice President of Marketing Small-Business (50 or fewer emp.) 11/13/2024 More Options - "Valuable Partnership with SMG" 4.5/5 What do you like best about SMG - Service Management Group? The team assigned to our account takes the time to understand our business. They are equipped to provide recommendations to maximize the benefits of our survey program. Review collected by and hosted on G2.com. What do you dislike about SMG - Service Management Group? There has been a bit of team member turnover. Review collected by and hosted on G2.com. What problems is SMG - Service Management Group solving and how is that benefiting you? The surveys have helped to ensure that service standards are implemented in our retail stores and helped identify areas of opportunity for training. On the consumer side, they have identified actions we can take to improve overall value perception. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 11/19/2024 More Options - "Great account and insights team" 4/5 What do you like best about SMG - Service Management Group? Incredibly account team who understands the needs of our business. Insights team provides lots of value analysis. Review collected by and hosted on G2.com. What do you dislike about SMG - Service Management Group? Research projects (outside of VOC work) take too long. Review collected by and hosted on G2.com. What problems is SMG - Service Management Group solving and how is that benefiting you? Ability to understand what customers appreciate about our in-store and digital experience as well was the pain points. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SMG - Service Management Group Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_fe76bf3316a5e8115c0bec8ce0556322/qualtrics-customer-experience%282%29.png "Product Avatar Image") Qualtrics Customer Experience 4.3/5(751) [ Compare Now ](https://www.g2.com/compare/qualtrics-customer-experience-vs-smg-service-management-group) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ee5cd8c3182117a52379aec028acbc45/medallia-customer-experience.jpg "Product Avatar Image") Medallia Customer Experience 4.5/5(210) [ Compare Now ](https://www.g2.com/compare/medallia-customer-experience-vs-smg-service-management-group) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f66c8017520b5b045a45f334e06f187a/sap-sap-successfactors-hcm.jpg "Product Avatar Image") SAP SuccessFactors HCM 4.1/5(1,657) [ Compare Now ](https://www.g2.com/compare/sap-sap-successfactors-hcm-vs-smg-service-management-group) ##### Categories on G2 [ Employee Engagement ](https://www.g2.com/categories/employee-engagement)[ Feedback Analytics ](https://www.g2.com/categories/feedback-analytics)[ Experience Management ](https://www.g2.com/categories/experience-management) ##### Explore More [ Top-rated accounting service apps for medium-sized companies ](https://www.g2.com/discussions/what-are-the-top-rated-accounting-service-apps-for-medium-sized-companies)[ Highly recommended CRM software for large enterprises ](https://www.g2.com/discussions/crm-highly-recommended-crm-software-for-large-enterprises)[ Best-rated onboarding software for sales teams ](https://www.g2.com/discussions/best-rated-onboarding-software-for-sales-teams) [ Best ERP tools for digital services agencies ](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[ What are some of the highest-rated enterprise information archiving platforms for compliance teams executing multi-channel retention mandates? ](https://www.g2.com/discussions/what-are-some-of-the-highest-rated-enterprise-information-archiving-platforms-for-compliance-teams-executing-multi-channel-retention-mandates%20)[ Pros and Cons Details ](https://www.g2.com/products/smg-service-management-group/reviews?qs=pros-and-cons) Show More [ Top-rated accounting service apps for medium-sized companies ](https://www.g2.com/discussions/what-are-the-top-rated-accounting-service-apps-for-medium-sized-companies)[ Highly recommended CRM software for large enterprises ](https://www.g2.com/discussions/crm-highly-recommended-crm-software-for-large-enterprises)[ Best-rated onboarding software for sales teams ](https://www.g2.com/discussions/best-rated-onboarding-software-for-sales-teams) [ Best ERP tools for digital services agencies ](https://www.g2.com/discussions/best-erp-tools-for-digital-services-agencies)[ What are some of the highest-rated enterprise information archiving platforms for compliance teams executing multi-channel retention mandates? ](https://www.g2.com/discussions/what-are-some-of-the-highest-rated-enterprise-information-archiving-platforms-for-compliance-teams-executing-multi-channel-retention-mandates%20)[ Pros and Cons Details ](https://www.g2.com/products/smg-service-management-group/reviews?qs=pros-and-cons)