# SmartStore Reviews **Vendor:** SmartStore **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 16 ## About SmartStore Smartstore is the leading open source DXP enterprise composable commerce platform in the ASP.NET world, offering B2B, B2C, D2C and enterprise marketplace solutions. Since 1999, SmartStore has focused on customer-centric business models, whether it's content creation, website building, e-commerce or personalization. With Microsoft's state-of-the-art cloud solutions, Smartstore lets you innovate with confidence that your mission-critical processes will work reliably. On-premise, hybrid cloud, multi-cloud or edge. Smartstore Advantages: Flexibility, the reliability of open source and the API-first approach combined with Headless and the flexible microservices of the Microsoft Azure cloud platform, which consists of more than 200 components and services, enable you to overcome your current challenges and pave the way for the future. In addition to the company's headquarters in Dortmund, SmartStore AG is also characterized by internationally active technology and solution partners as well as a globally networked community. You have the option to purchase individual plugins in combination with community, premium or other editions. ## SmartStore Pros & Cons **What users like:** - Users appreciate the **ease of use** of SmartStore, enjoying a streamlined and intuitive platform for managing their online store. (1 reviews) - Users value the **intuitive inventory management** of SmartStore, making it easy to streamline operations and scale effectively. (1 reviews) - Users value the **process simplification** of SmartStore, finding it easy to manage products, inventory, and orders seamlessly. (1 reviews) - Users find SmartStore's **user-friendly interface and automation features** enhance efficiency in managing their online stores. (1 reviews) - Users find the **quick setup** of SmartStore straightforward, enabling efficient management of products and orders with ease. (1 reviews) **What users dislike:** - Users find the **limited customization** of SmartStore cumbersome, especially for advanced features and workflows setup. (1 reviews) - Users find the **time-consuming setup** for smart workflows in SmartStore frustrating before enjoying the overall benefits. (1 reviews) ## SmartStore Reviews ### 1. Versatile E-Commerce Solution with Room for Growth **Rating:** 3.5/5.0 stars **Reviewed by:** Nelia S. | E-Commerce Store Manager, Food Production, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about SmartStore?** I really enjoy how intuitive and easy the SmartStore store builder is to use, requiring no advanced technical skills to customize our store layout and design. The built-in product and inventory management tools perfectly suit our food production business by neatly organizing our food items and automatically tracking stock levels, alerting me when inventory is low. I appreciate the straightforward order management dashboard that unites all incoming customer orders, simplifying the process without needing to switch tools. The simple sales reporting and analytics feature gives clear overviews of sales and customer trends, helping us make better production decisions. I love that SmartStore is an all-in-one solution that combines store design, product listing, inventory tracking, order handling, and basic sales reports for small food production e-commerce businesses like ours. The drag-and-drop store builder is incredibly valuable as I can customize our online store without a coding background, saving us money and allowing easy updates. SmartStore's integrated structure, user-friendly customization, and streamlined order management have significantly improved our workflow. **What do you dislike about SmartStore?** SmartStore works well for our basic online store and sales needs, but there are a few areas that could be better optimized for small food production businesses like ours. First, the built-in discount and promotion tools are fairly basic. We often run seasonal sales, bundle deals for our food products, and bulk order discounts for local wholesale clients, but SmartStore lacks advanced rule settings. It doesn’t support custom bundle pricing, tiered volume discounts, or scheduled automatic promotion start and end times, so I have to adjust prices manually every time. Second, the inventory system doesn’t support batch tracking or expiration date management, which is really important for our perishable food items. Right now it only tracks general stock quantities, with no way to log production batches, shelf life dates, or set automatic alerts for soon-to-expire products. This forces me to keep a separate spreadsheet to manage expiration dates manually. Another downside is limited integration options with common shipping and local delivery platforms. As a small food producer, we rely on local delivery services and regional shipping carriers, but SmartStore doesn’t connect seamlessly with them. I have to manually copy order details over to arrange delivery, which adds extra repetitive work every day. **What problems is SmartStore solving and how is that benefiting you?** I use SmartStore to manage our e-commerce efficiently, from customizing our storefront to inventory tracking. It streamlines order processing and offers sales analytics that guide production plans. As an all-in-one solution, it minimizes the need for multiple tools, saving us time and effort. ### 2. Streamlined Management with SmartStore **Rating:** 4.5/5.0 stars **Reviewed by:** Abhishek S. | Myself, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about SmartStore?** I like how easy SmartStore is to use and how it brings everything—products, inventory, and orders—into one simple, well-organized platform. The automation features work especially well—they streamline routine tasks and help keep everything running smoothly without constant manual oversight. I use SmartStore to manage products, inventory, and orders in one place, making it easier to run and scale my online store efficiently. The initial setup was straightforward, with clear guidance and an intuitive interface that made it easy to get up and running quickly. **What do you dislike about SmartStore?** Some advanced features could be more customizable, and certain workflows take time to set up, but once configured they work well overall **What problems is SmartStore solving and how is that benefiting you?** I use SmartStore to manage products, inventory, and orders efficiently. It centralizes management, eliminates manual work, reduces errors, and saves time with automation features, allowing me to focus on growing the business. ### 3. Marketing, campaign management, and inventory management **Rating:** 4.0/5.0 stars **Reviewed by:** Waleed M. | Ecommerce Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about SmartStore?** I love SmartStore because it helps me manage inventory and organize products more easily. I have tried different platforms but found SmartStore to be very useful and more accessible compared to other platforms. **What do you dislike about SmartStore?** Sometimes I feel that the platform needs time to load (open). Also, I found that setting up SmartStore for the first time was a bit complicated, but the obstacles were resolved. **What problems is SmartStore solving and how is that benefiting you?** I can manage inventory and organize products easily in SmartStore. ### 4. Review on Smart store **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham R. | retail analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about SmartStore?** Best thing about smart store is that it helps to manage every inventory **What do you dislike about SmartStore?** Some user interface can be better which can help to ease the use of software **What problems is SmartStore solving and how is that benefiting you?** Its helping in inventory management and soving the complex problem of the inventory problem which can help in increasig the productivity ### 5. Sell Your Digital Product with SmartStore **Rating:** 4.5/5.0 stars **Reviewed by:** VISHAL R. | Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2023 **What do you like best about SmartStore?** SmartStore is an easy-to-use E-commerce platform where you can sell your Digital Services and Products directly to the customer, I like its Partner services, where You can become a partner of hosting, payments partner, platform partner, etc. Customer Support is always ready to help you. **What do you dislike about SmartStore?** In payment partner services, I will be unable to add my own payment system **What problems is SmartStore solving and how is that benefiting you?** SmartStore is an open-source E-commerce platform where you get complete transparency, You can sell or Digital And Physical Products, where you use services like cloud and testing services, and you require no programming knowledge, It also provides integrated marketing tools (SEO, blog, forum, news, Newsletter), and you can wide range of payment methods and the latest business themes. ### 6. Smartstore is favourite **Rating:** 5.0/5.0 stars **Reviewed by:** Hardeep K. | ui/ux designer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about SmartStore?** Esay to use, user friendly,great products with good quality, trust worthy **What do you dislike about SmartStore?** Nothing smart store has nothing to dislike **What problems is SmartStore solving and how is that benefiting you?** Save time ,save money,many more resources and give great deals ### 7. G2 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Harshit S. | TSE, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about SmartStore?** Easy to use, Proper Tgt vs Achv, Easy to transfer coins, Possible Value earning easily communicated, Programs details shared. **What do you dislike about SmartStore?** Improper Interface, colour combination of app is not upto mark **What problems is SmartStore solving and how is that benefiting you?** Proper Tgt vs Achv communicated, Possible Value earning, Program details, and previous earnings ### 8. Best platform for ecommerce online shopping of any volume **Rating:** 5.0/5.0 stars **Reviewed by:** ASISH BEHERA . | Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about SmartStore?** It is one of the finest ecommerce online shopping that has automated translation and docker integration and also ideal for the cloud services. This helps to create effective management of content. **What do you dislike about SmartStore?** More plugins to be provided to the user, so that more user experience and sales should increased.website is good need some more information when user face issues, chatbots should be available with instant solution. **What problems is SmartStore solving and how is that benefiting you?** Well it provide managing my store elements help me to customize the shop that user wants, great platform as it provide well built according to wishes of customer and make true for them. Smart means with new technology way to drive business. ### 9. Tool in Review **Rating:** 4.0/5.0 stars **Reviewed by:** akande b. | Digital Marketing Voluteer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about SmartStore?** One of a kind. It supports my favorite tool MySQL which I find totally cool **What do you dislike about SmartStore?** It's difficult to understand at first glance **What problems is SmartStore solving and how is that benefiting you?** Breaking the waves by which E-commerce system is been utilized in the modern day ### 10. Review_SmartStore **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj T. | Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about SmartStore?** It is a perfect platform for online eCommerce shopping. It is very much user-friendly and customizable through plugins. It is also suitable for cloud services. **What do you dislike about SmartStore?** Sometimes the speed is slow, maybe because of the server otherwise, the platform is customer friendly and recommendable. **What problems is SmartStore solving and how is that benefiting you?** An e-commerce project can be implemented through this customer-friendly and new technology platform. This platform helps to customize the shop as the user wants, which is the best way to drive the business. ### 11. I've been using smartstore.net, and I'm quite impressed. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhiram C. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about SmartStore?** * Based on ASP MVC C#, Smart store is a fantastic shop system. The shop system can be customised by writing plugins, which are quite simple to do. * Very user-friendly and decent interface. My life is made easier by their PageBuilde because I can easily change the look of HP as well as the stores in tales and Blocks. **What do you dislike about SmartStore?** In my opinion, SmartStore is perfect, and I adore it for it! **What problems is SmartStore solving and how is that benefiting you?** I've implemented a lot of challenging e-commerce projects because I use it as both a store and a checkout. ### 12. Smartstore- a name to reckon with **Rating:** 5.0/5.0 stars **Reviewed by:** Ankit J. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about SmartStore?** It's digitally enabled and customer friendly user interface **What do you dislike about SmartStore?** The server speed is slow and causes lags sometimes **What problems is SmartStore solving and how is that benefiting you?** It is providing solutions to the ecommerce problems and challenges and benefitting the users in a drastic manner by its user friendly offers ### 13. It was a nice nd pleasent experience using smart store **Rating:** 4.0/5.0 stars **Reviewed by:** Chirag G. | Operation executive, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about SmartStore?** The user interface which is very easy to use and the features which it offers **What do you dislike about SmartStore?** The payment options and the design of the app **What problems is SmartStore solving and how is that benefiting you?** Its helping us to build trading platforms at an ease ### 14. SmartStore - Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** G R. | Senior Manager E commerce - Sales ops & Process excellence , Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about SmartStore?** Smart Store allows retailers to grow electronically and make presence online to cater all sort of customer segments . Best thing is its an open source of dxp commerce platform in the ecommerce world **What do you dislike about SmartStore?** Downsides of smart store is the security system which needs to be carefully watchfull since its an open soure ..It could be better if the firewall system is made more secure and robust **What problems is SmartStore solving and how is that benefiting you?** Smart store resolves the UI/UX interface and customer experience . Benefits which was realized to be more transperent and meaningful which also lead to performance increase and revenue generation ### 15. Smart Choice on SmartStore **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about SmartStore?** It's a place or said store where we can find all stuff here like all in one. **What do you dislike about SmartStore?** Need to add some more things in it so its easy for all. **What problems is SmartStore solving and how is that benefiting you?** Almost all type problems. ### 16. I'm very impressed with using smartstore.net **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | CTO & Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** November 05, 2020 **What do you like best about SmartStore?** * Smartstore is an awesome shop system system based on ASP MVC C#. The plugins are very easy to write and thus customize the shop system. * Very good interface and very easiest to use. * Their PageBuilde Makes my life easy - I can easily customize the design of Hp as well as stores in stories and Blocks * At the end of 2020 they go to CORE!! **What do you dislike about SmartStore?** SmartStore has no bad sides to my mind, I love it for it! **What problems is SmartStore solving and how is that benefiting you?** Implemented many complicated e-commerce projects, because I use it not only as a store but also as a checkout. ## SmartStore Discussions - [What is SmartStore used for?](https://www.g2.com/discussions/what-is-smartstore-used-for) - [View SmartStore pricing details and edition comparison](https://www.g2.com/products/smartstore/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A49%3A27+-0500&secure%5Bsession_id%5D=c8e3ea9e-0a05-43e0-8313-f8918ed2c185&secure%5Btoken%5D=b4c62e83bbeab342d68f0213cc98f9dd2418943c1318d04544907b50d0a904cf&format=llm_user) ## SmartStore Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top SmartStore Alternatives - [nopCommerce](https://www.g2.com/products/nopcommerce/reviews) - 4.5/5.0 (83 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews)