--- title: SmartCRM Reviews meta_title: 'SmartCRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how SmartCRM works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 5 scale: '5' date_modified: '2026-09-22' parent_category: name: Recruiting url: https://www.g2.com/categories/recruiting ---

SmartCRM Reviews & Product Details

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Average based on 5 real user reviews.

SmartCRM Reviews (5)

Reviews

SmartCRM Reviews (5)

3.4
5 reviews
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Verified User in Wholesale
AW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"All-in-One Candidate Reviews, but Candidate onboarding to HRIS needs streamlining"
3.5/5
What do you like best about SmartCRM?

Connects all recruitment platforms to one easy place for candidate reviews Review collected by and hosted on G2.com.

What do you dislike about SmartCRM?

It takes quite a while to move candidates from SR to Bamboo for onboarding. You can't send e-signature documents without adding & paying for an additional API. As the system is customizable, it can sometimes be a bit clunky and difficult to use for managers who don't often recruit. Review collected by and hosted on G2.com.

Sudarshan H.
SH
Sudarshan H.
Senior Member of Technical Staff
Mid-Market (51-1000 emp.)
"Best CRM software for smart companies"
4/5
What do you like best about SmartCRM?

It gives the overview of the candidates and helps create the pools of the candidates so that qualified candidates are identified easily and it can be used for further actions. Review collected by and hosted on G2.com.

What do you dislike about SmartCRM?

Currently there can be more of machine learning and artificial intelligence in the application so that it can be helpful in taking the current process to the next level. Review collected by and hosted on G2.com.

SG
Sima G.
T
Small-Business (50 or fewer emp.)
Originally submitted 3/31/2022
"Best Candidate Relationship Management Tool"
4/5
What do you like best about SmartCRM?

It's Highly Customisable and best thing is manage your Candidate Hiring Application without harassed. Review collected by and hosted on G2.com.

What do you dislike about SmartCRM?

As per my personal view There is nothing to dislike. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Smart CRM"
5/5
What do you like best about SmartCRM?

the best thing about Smartcrm is that it can be leveraged by small business to make the customer relationship and put all the data in CRM APPLICATION also it's easy to handle, and another best thing is that we can use it from mobile application too, so it's handy too as we only need data. Review collected by and hosted on G2.com.

What do you dislike about SmartCRM?

Nothing to dislike.......,.... M........ Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Enterprise (> 1000 emp.)
Originally submitted 11/5/2021
"It's just OK"
0.5/5
What do you like best about SmartCRM?

Very high end customizable, can do a lot of creative marketing Review collected by and hosted on G2.com.

What do you dislike about SmartCRM?

The skill level requires your marketing team, not your average recruiter Review collected by and hosted on G2.com.

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GU
Guest User

What is SmartCRM used for?

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