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Aaniie Care Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Aaniie Care Media

Aaniie Care Demo - Dynamic Scheduling Dashboard
Innovative, dynamic scheduling aligns your caregiver's work preferences with a client's specific needs. Aaniie's drag-and-drop scheduling makes adding new clients and caregivers to the schedule easy. Color coding and icon indicators help you quickly identify shift issues. Minimize missed shifts w...
Aaniie Care Demo - Mobile Point-of-Care App
Enhance your care team's engagement and have Aaniie at your fingertips. Give the care team and office staff access to the details they need anywhere, anytime, on any device. Real-time access to schedules, care plans, route details, time tracking, documentation, and more. Apple iOS and Google Andr...
Aaniie Care Demo - Real-Time KPIs
Forget stacks of reports that are out-of-date in minutes. Aaniie's real-time KPIs are the secret sauce you need to understand your business' performance and make adjustments to achieve your goals.
Aaniie Care Demo - Caregiver Rewards
Engage and retain your employees and caregivers with Aaniie's Caregiver Rewards – the industry's first completely embedded caregiver engagement system. Aaniie made caregiver engagement easy by leveraging gamification principles to make the job fun - ultimately improving caregiver retention rates....
Aaniie Care Demo - Caregiver App & Punchcard
Aaniie's caregiver app streamlines caregiving with punchcard tasks. Caregivers can easily track completed tasks, ensuring efficient and reliable care, and clock in/out with ease. Documentation is a breeze, increasing engagement for caregivers and reliability across the board.
Aaniie Care Demo - Client & Family Portal
Enhance your engagement with your residents/clients, their loved ones, and caregivers through Aaniie's Family Portal. Provide real-time updates to your clients and their families with an easy-to-access tool that keeps them involved in the care of those they love. Aaniie's family portal helps clie...
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Aaniie Care Reviews (55)

Reviews

Aaniie Care Reviews (55)

4.6
55 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and efficient scheduling capabilities, which streamline daily operations and enhance communication among staff and clients. Many appreciate the responsive customer support that aids in navigating the platform effectively. However, some users note that the app can experience glitches, particularly with mobile access.
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BK
Administrator & Registered Nurse
Small-Business (50 or fewer emp.)
"Intuitive Scheduling and Comprehensive Client & Associate Profiles"
What do you like best about Aaniie Care?

I like the way that the scheduling is set up, easy to see by the week or day if needed, and either by client or by associate, I feel the account information for both associates and clients is comprehensive and easy to use. Easy to add new clients or associates as well as adding documentation. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I would like to see an option where you could see the client calendar and the associate calendar side by side - now I have to open two pages and toggle back and forth between the two to see what associates are available at certain times in order to fill open shifts. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Bill — Thank you for sharing your thoughtful review of Aaniie Care! We’re glad to hear that scheduling by day or week, along with the ability to view by client or associate, is helping streamline your workflow. It’s great to know that managing client and associate profiles, as well as documentation, has been easy and efficient for your team — and that you’re saving valuable time each week!

We also appreciate your feedback on viewing client and associate calendars side by side. Insights like this are incredibly helpful as we continue to enhance the platform, and our team is always exploring ways to make scheduling even more intuitive and efficient.

Thank you again for your feedback and partnership — we’d love the opportunity to learn how we can make your experience a 5-star one. Please feel free to reach out to our support team anytime. We look forward to continuing to support your success with Aaniie Care!

Aniello S.
AS
Chief Information Officer
Mid-Market (51-1000 emp.)
"Aaniie Review"
What do you like best about Aaniie Care?

Very intuitive for our regional team, local administrative team, and care team. The user interface provides valuable information that allows our branches to focus on the core business metrics. The ability to report via api calls allows us to integrate with other systems we use for financial reporting. The Client Portal is a great feature that allows us to better market to family and financially responsible parties. The company has been very helpful with development requests and appears to continue to invest in the product to continue to make improvements and keep up with or surpass other offerings. We feel we are heard and supported. We have implemented 13 branches in 5 different states with significant ease. The system is used daily by hundreds of our team members. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The few items we have had issues with are typically resolved in reasonable time frames. There are some features we use that we wish were tailored more for our specific business however we understand that the system must work for all. Alternatives are typically suggested and worked through. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Aniello — Thank you for sharing such a thoughtful and detailed 5-star review of Aaniie Care! We’re honored to support your regional, administrative, and care teams across multiple branches and states, and thrilled to hear that the intuitive user interface, KPI visibility, API reporting, and Client Portal are helping your teams stay focused on core business metrics and growth. It’s especially meaningful to know that you feel heard and supported — our team is committed to partnering closely with agencies, offering thoughtful alternatives when needed, and continuously investing in improvements that scale alongside our clients. We truly appreciate your trust in Aaniie Care and look forward to continuing to support your teams as you grow.

CB
Mid-Market (51-1000 emp.)
"Seamless Scheduling and Support with Aaniie Care"
What do you like best about Aaniie Care?

I appreciate that Aaniie Care has improved our admin workflows with scheduling and billing. Our caregivers find the app easy to use, which was really important to us. I like that it's easy to navigate, so I don't have to dig around to find what I'm looking for or enter information in multiple places. The clear reporting options cover a lot without being overwhelming. Scheduling is a huge improvement over our previous system, and I find it easy to adjust schedules and notify caregivers of changes. Anytime I have a question, support is quick to respond with helpful solutions. Plus, our onboarding and ongoing support from Badriah have been great, and the initial setup was pretty easy with patient guidance from Lexi. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The Caregivers sometimes get confused between Aaniie and Smart Care. We have been calling it Aaniie Smart Care to help with that, would be nice to have the app rebranded as Aaniie. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Courtney — Thank you for sharing your wonderful 5-star review of Aaniie Care! We’re thrilled to hear that scheduling and billing have improved your admin workflows, and that your caregivers find the app easy to use — that’s exactly what we strive for. It’s great to know that reporting, navigation, and schedule management are helping make your day-to-day more efficient.

We truly appreciate your kind words about our support team, and we’ll be sure to pass along your feedback to Badriah and Lexi — they’ll be so glad to hear it! Lexi also shared, “Courtney and the whole Blakeford team are amazing to work with. So happy to hear they are continuing to love their transition to Aaniie! ❤️”

We also appreciate your note regarding app naming and branding — we’re actively working on enhancements to the app, including updated branding, to create a more seamless and unified experience. You can expect to see communications about these updates in the coming weeks, if not sooner.

Thank you again for your partnership — we look forward to continuing to support your success with Aaniie Care!

PA
Executive Administrator
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fats, patient and knowledgeable THANK YOU!"
What do you like best about Aaniie Care?

Jacob and Laura are very good representatives. They are knowledgeable and patient. They take the time to do it when I have an issue Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I do not have anything in mind. So far I am satisfied Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Patricia — Thank you for sharing your wonderful 5-star review of Aaniie Care! We’re so glad to hear that Jacob and Laura have provided such outstanding support. At Aaniie, we take great pride in building real relationships with our customers — providing knowledgeable, patient, and responsive support is incredibly important to us, and it’s wonderful to know we’ve helped make your experience a great one.

We truly appreciate your kind words and your trust in Aaniie Care. Thank you again for your feedback — we’ll be sure to share this with the team, and we look forward to continuing to support your success!

Nichole  L.
NL
Small-Business (50 or fewer emp.)
"One-Stop Solution with Stellar Support for Home Care Startups"
What do you like best about Aaniie Care?

The customer service support is remarkable, always helpful and patient, always a human, and they provide timely follow-ups. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I'm looking forward to them getting an LMS system. Although they do offer integrations with care academy and a few others. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Nichole — Thank you so much for your kind review! It truly means a lot, especially coming from you. I’m so glad to hear that our support team continues to feel personal, responsive, and helpful — that “always a human on the other end” experience is something we deeply value and work hard to maintain.

It’s also wonderful to see how you’re leveraging Aaniie Care as a true one-stop solution to support your agency’s growth — you’re a great example of how our “All-in-Aaniie” approach helps growth-minded agencies thrive.

We appreciate your feedback on LMS functionality as well. While we currently support integrations with partners like CareAcademy, we’re always listening closely to our users as we continue to evolve the platform.

We’re grateful for your partnership and excited to keep supporting your journey as your agency grows — you know we’re always here for you!

Verified User in Accounting
AA
Small-Business (50 or fewer emp.)
"Helpful, Easy-to-Use Scheduling with Anniie Care"
What do you like best about Aaniie Care?

The schedule is very helpful and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

I think the invoicing section should be revised so it can include more detail. I also feel that Anniie Care should make the adjustment process easier to use and more straightforward. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for taking the time to share your feedback on Aaniie Care! We’re glad to hear that you find the scheduling helpful and easy to use, and that having a centralized place for client information, invoicing, and payments is supporting your team’s growth.

We also appreciate your input on the invoicing and adjustment experience. Feedback like this is incredibly valuable as we continue to enhance the platform, and our team is actively working on improvements to make these processes more detailed, intuitive, and efficient. If you’re open to it, we’d love the opportunity to learn how we can make your experience a 5-star one — please feel free to reach out to our support team anytime.

Thank you again for your feedback and partnership — we look forward to continuing to support your success with Aaniie Care!

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"great app for homecare agencies"
What do you like best about Aaniie Care?

It is easy to navigate through the system. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

There is nothing that I dislike about this system. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi there — Thank you for sharing your positive review of Aaniie Care! We’re so glad to hear that you find the system easy to navigate and that you’ve had a smooth experience with the platform. It’s especially great to know you haven’t experienced any issues — that’s exactly what we aim for!

We’d love to understand what we could do to make your experience a 5-star one. At any time, please feel free to reach out to our support team by phone at (715) 227-3768 or email at support@aaniie.com — we’re always here to listen and help in any way we can. We truly appreciate your feedback and look forward to continuing to support your success with Aaniie Care!

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Aaniie Listens to Feedback and Delivers Amazing Customer Support"
What do you like best about Aaniie Care?

Aaniie cares about the user's feedback and they have amazing customer support. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

The training videos are easy to access, but when we first started using Aaniie they weren’t updated and weren’t completely helpful. Our rep even advised us not to use the training videos, which was really discouraging. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Thank you for sharing your 5-star review of Aaniie Care! We’re so glad to hear that you’ve had a positive experience with our support team and that you feel heard when sharing feedback — listening to our users is at the heart of how we continue to innovate and grow. It’s also wonderful to know that Aaniie Care has helped modernize outdated processes and create greater efficiency for your team.

We truly appreciate your honest feedback regarding the training videos as well. We’re continuously investing in new and improved learning resources — including updated videos, Knowledge Base content, webinars, and other educational tools — to help support our users in the ways that work best for them. Feedback like yours plays an important role in helping us shape those improvements.

Thank you again for your partnership and for being part of the Aaniie community. We look forward to continuing to support your success!

Louise P.
LP
Client Care Mangar
Mid-Market (51-1000 emp.)
"Efficient Scheduling and Documentation, But Needs Better Caregiver-Client Linking"
What do you like best about Aaniie Care?

I like that Aaniie Care makes it easy to check my schedule, clock in and out, and document care notes in real time. It helps keep everything accurate and reduces confusion about shifts or tasks. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

One challenge is that caregivers and clients are not directly linked in Aaniie Care. This makes it difficult to easily track which caregiver is assigned to which client, and adds extra steps for scheduling and communication. Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Louise — Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Aaniie Care has helped simplify scheduling, time tracking, and documentation for your team, and that caregivers find it easy to manage shifts and care notes in real time. We also appreciate your insight about caregiver-client linking — our system offers several configuration options to streamline this based on your agency’s preferences, and our team is always here to support you in finding the setup that works best. We truly value your feedback and use these customer insights to drive our continuous innovation. We look forward to continuing to support your success with Aaniie Care!

Curtina C.
CC
Compliance Auditor Supervisor
Mid-Market (51-1000 emp.)
"Creating A Surveyor Account!!!"
What do you like best about Aaniie Care?

The fact that they have someone like Carvel Graham giving that kind of personalized, step-by-step support is a huge win. You don’t always find that level of care in software support.

If I had to sum up what stands out about Aaniie Care based on my experience, it would be:

User-friendly interface – easy navigation is everything.

Effective training videos – quick learning curve, less stress.

Top-tier customer support – shoutout to Carvel for being a total rockstar!

Guided onboarding – makes transitions smooth for teams like PCHC. Review collected by and hosted on G2.com.

What do you dislike about Aaniie Care?

“Aaniie Care could improve by offering a wider variety of report types that are tailored to daily operations. Right now, there aren’t enough built-in reports to cover everything we need, which means extra time spent creating custom solutions or pulling data manually.” Review collected by and hosted on G2.com.

Response from Shelley Scott of Aaniie Care

Hi Curtina — Thank you for taking the time to leave us a 5-star review! We're so glad to hear that you were satisfied with the rockstar-level support provided by Carvel. He shares that you were equally awesome to work with! Our team is committed to delivering high-quality service, and your feedback is a great encouragement to our team. We look forward to continuing to serve you and provide you with a great product.

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GU
Guest User
Last activity over 2 years ago

How much is SMARTcare cost?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

11 months

Average Discount

9%

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Aaniie Care