---
title: Smart Order Reviews
meta_title: 'Smart Order Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Smart Order works for a business like yours.
date_modified: '2026-04-02'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---

# Smart Order Reviews
**Vendor:** Smart Order  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)
## About Smart Order
Smart Order is an all-in-one property management system (PMS) built for hotels, B&Bs, and vacation rentals. Offerings include front desk operations, channel manager, booking engine, payment processing, Reports & Analysis, Chinese Social Booking Engine, Mobile App, and Unified Inbox—all in one platform. The system automates daily tasks, reduces manual errors, and streamlines workflows to enhance efficiency. Smart Order’s booking engine enables direct, commission-free reservations from search engines and social media, while the secure payment solution supports global transactions in local currencies. A real-time channel manager connects with major OTAs like Airbnb and Booking.com to prevent overbookings and maximize occupancy. Additional features include a mobile app for on-the-go management, real-time performance reports, a unified inbox for guest communications, and integration with popular Chinese platforms like RED and WeChat to tap into the growing tourism market.






- [View Smart Order pricing details and edition comparison](https://www.g2.com/products/smart-order/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-29+10%3A15%3A05+-0500&secure%5Bsession_id%5D=cf194d3c-ee2f-4d31-88e4-bb58090f8409&secure%5Btoken%5D=d3b0c729f21e5e740aed63d0b935f833a9db88030e71c3b9bc3f3f8941492620&format=llm_user)

## Smart Order Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top Smart Order Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)