Smart Order

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Serving customers since
2016
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Smart Order

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Smart Order is an all-in-one property management system (PMS) built for hotels, B&Bs, and vacation rentals. Offerings include front desk operations, channel manager, booking engine, payment processing, Reports & Analysis, Chinese Social Booking Engine, Mobile App, and Unified Inbox—all in one platform. The system automates daily tasks, reduces manual errors, and streamlines workflows to enhance efficiency. Smart Order’s booking engine enables direct, commission-free reservations from search engines and social media, while the secure payment solution supports global transactions in local currencies. A real-time channel manager connects with major OTAs like Airbnb and Booking.com to prevent overbookings and maximize occupancy. Additional features include a mobile app for on-the-go management, real-time performance reports, a unified inbox for guest communications, and integration with popular Chinese platforms like RED and WeChat to tap into the growing tourism market.

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Hotel Property Management System (PMS)

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Smart Order is an all-in-one PMS for hotels, B&Bs & vacation rentals. Trusted by 200k+ properties in 600+ cities. It integrates front desk, channel/booking/payment tools, automates tasks, syncs with OTAs/Chinese platforms. Affordable, easy & scalable—ideal for growth/efficiency/guest experience.

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AI Desktop

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Smart Order AI Desktop helps hotel teams automate tasks across PMS data, booking channels, and local files.

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HQ Location:
Hangzhou, CN

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What is Smart Order?

Smart Order is a technology company that specializes in providing AI-driven solutions for optimizing order management and inventory processes. Their platform leverages advanced algorithms to enhance operational efficiency, reduce costs, and improve customer satisfaction for businesses in various industries. By integrating data analytics and machine learning, Smart Order aims to streamline supply chain operations and facilitate smarter decision-making for its clients.

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Year Founded
2016