Slack Integration+ for Jira Reviews & Product Details

Ability to track updates and progress on EPIC, user stories and tasks in Jira using alerts on slack channel. Which results in collaborative and efficient way of project management Review collected by and hosted on G2.com.

It's inability to support multiple integrations with aggregated data from two different systems. For example one can not integrate NewRelic alerts triggered on Slack to directly integrate with Jira resulting in incident creation automatically Review collected by and hosted on G2.com.

Nice seeing the comments and updates rather than having to check email. Review collected by and hosted on G2.com.

Doesn't seem as thorough as just going to Jira directly. Review collected by and hosted on G2.com.

Makes me up to date whenever a task is being defined in Jira Review collected by and hosted on G2.com.

Sometimes the notifications can be bothering, especially when creating a mass number of issues. Review collected by and hosted on G2.com.

It allows us to create tickets directly from Slack. Review collected by and hosted on G2.com.

There's a bug where the Issue Title doesn't escape special characters but they are working on it. Review collected by and hosted on G2.com.

the integration is so smooth and efficient love both the products and their pair to use in my everyday word Review collected by and hosted on G2.com.

the response time of the system can be increased and improved over a period of time Review collected by and hosted on G2.com.

Easy to find in slack, customizable settings, contains quick link to JIRA, shows a lot of information in a small message Review collected by and hosted on G2.com.

Has a slight delay (I receive notifications later than email notifications for example)

I can't figure out how to get notified only once; all messages are repeated/duplicated automatically

Settings are not user friendly or self-explanatory Review collected by and hosted on G2.com.

I Never miss important updates they help us in manual copy paste and get issue context in Slack discussions. Review collected by and hosted on G2.com.

They need a screenshot for every issue and even block projects on jira which is a loss. Review collected by and hosted on G2.com.

I can stay on top of tasks just using Slack and know when my attention is needed. Review collected by and hosted on G2.com.

There are a few too many notifications but I think I need to change some settings. Still looking into it. Review collected by and hosted on G2.com.

Allows our users to open tickets via slack, ensuring more tickets are opened Review collected by and hosted on G2.com.

No complaints, everything works reliable Review collected by and hosted on G2.com.