
It will be the best integration between Jira and Slack since from Jira we get tickets or cases or tasks in order to work, from Slack we get business users, and from Slack the users can create their issues easily from it. Review collected by and hosted on G2.com.
The dislike part is when redirects might take some time and mistakes not taken would be negligible in this case. Review collected by and hosted on G2.com.