# Skyline Reviews
**Vendor:** SS&amp;C Blue Prism  
**Category:** [Property Management Software](https://www.g2.com/categories/property-management)  
**Average Rating:** 3.0/5.0  
**Total Reviews:** 18
## About Skyline
The SKYLINE Property Management Solution is used to efficiently and effectively manage properties - from lease administration, property management, accounting and financial reporting to facilities and work order management.




## Skyline Reviews
  ### 1. Not User-Friendly and in Need of a Software Update

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Skyline?**

Skyline was not a good system for us. I did not like anything about this system.

**What do you dislike about Skyline?**

It was not user friendly and needs an updated software.

**What problems is Skyline solving and how is that benefiting you?**

I was happy that we were transferring from paper files to electronic files. Skyline started that for us.

  ### 2. Skyline has lots of areas of improvement needed to survive new techonolgical advances

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Skyline?**

Skyline had a feature that posted all transactions to the ledger from the PM and AP sides of accounting, and from there you could review all of the entries and find adjustments that were made in a prior month that allowed accounting to catch errors quickly and easily, and for the books to ever be wrong from a prior month from a user issue. That was fantastic and is where some software lacks.

**What do you dislike about Skyline?**

The software is server based, has no app to support it, and required 5-10 outside programs to perform all property management tasks. There was so much manual data entry needed that we had an entire staff member entering rent checks alone each month because we did not have enough users to support our staff, so they did not have access to the software. There is a hard learning curve and there is so much the software is lacking.

**What problems is Skyline solving and how is that benefiting you?**

The only benefit I saw in Skyline was the ability to control the accounting posting and adjustments in prior months better than other software.

  ### 3. Only used the Window version and lack of reporting directly from Skyline is the main reason.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Skyline?**

Intercompany setup is available in Skyline.

**What do you dislike about Skyline?**

Not very user friendly, especially lack of reporting directly from the system.

**What problems is Skyline solving and how is that benefiting you?**

Basic functions for property management, with lease admin, tenant ledger, building and unit management, AR, AP, GL etc.

  ### 4. OK for basic PM needs but lacking features available in more robust software options

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Skyline?**

*Relatively easy to learn. Menu structure is quite simplistic.
*Help manual is well-written and thorough.

**What do you dislike about Skyline?**

*Doesn't use API to interface with other software. Instead, you must import and export using csv files.
*AP function is inefficient and laborious. So many clicks are required to run the daily AP process when you have 10-20 properties to process daily.
*Hosted servers are often unavailable.

**What problems is Skyline solving and how is that benefiting you?**

Skyline is one of the tools we use for all financials (AR, AP) related to some of our managed properties.
The functionality added a few years ago to set up 'Funds' is quite efficient; unfortunately, many of our properties we set up as portfolios prior to the new functionality. There really is no way to transition from a portfolio (which is very inefficient in many respects) into a fund.

  ### 5. Accounts Payable

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Skyline?**

Easy to learn and run property reports. I like the help feature

**What do you dislike about Skyline?**

We don't have a lot of options to enhance the AP process or to automate it 
doesn't have auto pay for cash receipts

**What problems is Skyline solving and how is that benefiting you?**

I run property reports, check tenant ledgers, run rent ups for tenants, etc

  ### 6. Great Platform to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aksh☁y K. | Performance Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 01, 2020

**What do you like best about Skyline?**

Peer reviewed service so much more reliable than other solutions

**What do you dislike about Skyline?**

Nothing really as such, one area could be better navigation.

**Recommendations to others considering Skyline:**

Use this service rather than spending time on Google to find solutions

**What problems is Skyline solving and how is that benefiting you?**

Getting services for communications and document management etc as well as team sharing resources.

  ### 7. Excellent software for Property Management!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jamie B. | Senior Paralegal, Real Estate, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2019

**What do you like best about Skyline?**

I love how easy I can keep track of incoming rents. It seamlessly syncs with my banking software to input payments from Section 8 tenants and calculate late fees after a certain date. The ability to create reports to manage non pays is helpful.

**What do you dislike about Skyline?**

The late fees are calculated incorrectly and no matter what we do to fix it, nothing works. It will consistently calculate 10% of the total balance owed and not 10% of the monthly rents so some tenant accounts end up with outrageous balances for fees. 

**Recommendations to others considering Skyline:**

This software is excellent to use! It is very user friendly and provides significant options to run your business.

**What problems is Skyline solving and how is that benefiting you?**

We are able to much more easily and simply keep track of non pays, thereby speeding up the eviction process. We are also able to keep track of rent increases and security deposit renewals. 

  ### 8. Skyline is a decent rent tracking software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Jamie  B. | Senior Paralegal, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2021

**What do you like best about Skyline?**

I like best that I can create accounts per tenant, per building, per unit. It makes finding all my tenants in one building easy as well as tracking for late rents or non pays. I can run reports per building to see who has paid, what fees are owed, what months are outstanding.

**What do you dislike about Skyline?**

This product has a ton of bugs. It crashes often, fails often and tends to make removing and re adding payments extremely difficult. It is really awful when we are unable to decipher how fees are assessed.

**What problems is Skyline solving and how is that benefiting you?**

I like knowing how many tenants per building are non paying and knowing exactly how much they owe. The reports in skyline are invaluable. They make running the legal department significantly easier.

  ### 9. Skyline Loyal Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sudhanshu S. | Developer and Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about Skyline?**

And The best thing i really like is their software usability and solutions they provide.

**What do you dislike about Skyline?**

I Think they should also add some solutions to major problems which most of the audience is facing nowadays.

**Recommendations to others considering Skyline:**

Easy to use and pricing is quite affordable , usability is attractive. I would highly recommend to my friends and colleagues.

**What problems is Skyline solving and how is that benefiting you?**

Now , I'm sharing the truth here.
My Property Management problem as well as lease administration problem is getting solved through this.
 The software is easy to use and problem solving is quite easy.
So I would highly recommend to all of my friends who really needs the solutions to their problems.
Pricing is not so expensive it is pretty affordable.
Since alot time I spend on this. So, this is Loyal and Unbiased Review.

  ### 10. Great company!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about Skyline?**

Very savvy investors, lots of great knowledge.

**What do you dislike about Skyline?**

Not much, they know their stuff and know what they're doing.

**Recommendations to others considering Skyline:**

Do your research, make sure they are right for you. But definitely can't go wrong with this choice.

**What problems is Skyline solving and how is that benefiting you?**

Learned a lot about my investment portfolio.

  ### 11. excellent source, terrific customer service, creative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2020

**What do you like best about Skyline?**

Best customer service-prompt, friendly, creative and more!

**What do you dislike about Skyline?**

I cannot think of anything negative to report.

**Recommendations to others considering Skyline:**

I highly recommend Skyline.

**What problems is Skyline solving and how is that benefiting you?**

Making us stand out above all the other vendors. They offer their design services even though we did not utilize them.

  ### 12. Skyline is a great software for project management and multiple tasks.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jack L. | Project Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2019

**What do you like best about Skyline?**

The great advantage about this software is that we can easily share all of our files, data and documents. Skyline is the best tool for the multiple tasks, management or it has a simple interface in which users can create projects, documents, and progress and management task. We can also provide the great opportunity that we have transferred documents from one place to another place. It is the well-integrated software because this software makes it possible to track several projects in a very easiest way.

**What do you dislike about Skyline?**

This is a great product but all of its features are very outstanding sometime it is very difficult to use because sometimes it cannot create projects, tasks and other management files. The great disadvantage of this software is that we cannot download the combine documents but it provides the opportunity to do download the documents one by one and it also takes too much time for everything.

**What problems is Skyline solving and how is that benefiting you?**

My all the expectations about this software is extremely positive because I like to use for its easiest features. I really like to use this software for my daily life and it is best business for management. It is the great tracker for business and I always use this software. It makes my life too much easy and all the features are great and easiest.

  ### 13. Excellent software with a couple small glitches

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jamie B. | Corporate Compliance, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 26, 2019

**What do you like best about Skyline?**

I love how easily I can track rents and see open items. It also is great being able to run multiple reports to see outstanding balances for rents. 

**What do you dislike about Skyline?**

When a tenant is late, it calculates 10% of the total balance owed instead of 10% of the monthly rent. Because of this it makes it look like tenants have HUGE balances when they don't. 

**Recommendations to others considering Skyline:**

Definitely look into this software. It is great for property management. 

**What problems is Skyline solving and how is that benefiting you?**

It is so simple to keep all of the tenants accounts in one place, as well as the unit, lease expiration and all the break down for specific fees.

  ### 14. Just the bare minimum

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2019

**What do you like best about Skyline?**

It was easy to use because it's a very simple program. Not complex.

**What do you dislike about Skyline?**

Difficult to run reports. Or the reports I need don't exist. Impossible to put in work orders or do other things necessary for my job

**Recommendations to others considering Skyline:**

Have you used multiple platforms in multifamily. Skyline did not have the reports and things I needed to do my job properly. 

**What problems is Skyline solving and how is that benefiting you?**

It's easy to do simple things. But my job isn't simple, and it's missing Key Parts to assist. 

  ### 15. Satified

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bill S. | Ap Speciaist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2018

**What do you like best about Skyline?**

Reports are easy to understand, you can entry payable easily. same with receivables.

**What do you dislike about Skyline?**

you way you can rewrite a check, you have to void it then do it again.

**Recommendations to others considering Skyline:**

Skyline is a user friendly software.

**What problems is Skyline solving and how is that benefiting you?**

aging receivables, we we're able to monitor who has past due balances.

  ### 16. Specialized software, but room for improvement. 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2018

**What do you like best about Skyline?**

What I like most about Skyline is the vendor and occupant management features. 

**What do you dislike about Skyline?**

I dislike that older versions are no longer supported. I dislike the limited format of the generatable forms, such as late notices and invoices, and I wish I could search by invoice description. I dislike the additional charges for each feature (i.e., additional users, service agreement, work order management, etc.)

**What problems is Skyline solving and how is that benefiting you?**

Vendor management is so easy with Skyline! It streamlines accounts payable processes across multiple users. 

  ### 17. Excellent Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anita A. J. | Staff Accountant, Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2016

**What do you like best about Skyline?**

This software is user friendly and not complicated at all. It is a basic property management system with tons of features that to this day i am still learning new functions. 

**What do you dislike about Skyline?**

It does seem to be a little outdated based on the appearance of the software. As far as functionality of the software, no complaints.

**Recommendations to others considering Skyline:**

If you ever run in to an issue with Skyline, the helpdesk is a lifesaver answering any questions and walking you through to troubleshoot.

**What problems is Skyline solving and how is that benefiting you?**

none available 

  ### 18. Solid Product.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2016

**What do you like best about Skyline?**

Skyline is a solid product of this type.  Users seem to like it better than Timberline.  It offers lots of functionality -- in fact, it is more robust that we need it -- It would be nice if we could get a less extensive product at a savings.

**What do you dislike about Skyline?**

My staff does not find it very intuitive and they say that the training classes are very boring. Expensive licensing.

**What problems is Skyline solving and how is that benefiting you?**

Accounts Payable, Accounts Receivable, Rent Collection.


## Skyline Discussions
  - [What is Skyline used for?](https://www.g2.com/discussions/what-is-skyline-used-for)
  - [When do they are adding some bigger problem solutions ?](https://www.g2.com/discussions/34602-when-do-they-are-adding-some-bigger-problem-solutions)

- [View Skyline pricing details and edition comparison](https://www.g2.com/products/skyline/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A51%3A51+-0500&secure%5Bsession_id%5D=37394624-3d91-4c08-bbc4-2db66b7289e1&secure%5Btoken%5D=12b9f63fa7617e2b76f687b5da511082994e309cc50365f4c5b8107da4141c23&format=llm_user)

## Skyline Features
**Lease Administration Platform Features**
- Portfolio Administration
- Lease Accounting
- Lease Auditing
- Document Management
- Critical Date Alarms
- Regulatory Compliance
- Localization
- Integration / APIs
- Reporting
- Dashboards

**Leasing**
- Vacancy Advertising
- Rental Applications
- Tenant Screening
- Lease Templates
- Document Management

**Building Operations**
- Maintenance Service Requests
- Property Inspections
- Service Portals
- Building Announcements
- Resource Reservations

**Agentic AI - Lease Administration**
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Accounting**
- Property Accounting
- Online Payment
- Company Financials
- Certificates of Insurance (COI)
- Dashboards

**Operations**
- Tenant Portal
- Integration with Rental Payment Solution
- Lease Application Management
- Tenant Screening
- Amenity Management
- Accounting Module
- Maintenance Management
- Listing Syndication

**Agentic AI - Property Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Skyline Alternatives
  - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 4.0/5.0 (232 reviews)
  - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,018 reviews)
  - [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) - 4.1/5.0 (359 reviews)

