The G2 on SiteSpect

SiteSpect Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues. (3 mentions)

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options. (2 mentions)

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options. (1 mentions)

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless. (1 mentions)

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups. (1 mentions)

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field. (2 mentions)

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time. (1 mentions)

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them. (1 mentions)

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively. (1 mentions)

Users find the tool complex to use initially, though they adapt quickly with experience. (1 mentions)

5 Pros or Advantages of SiteSpect

1. Customer Support

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

2. A/B Testing

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

3. Analytics

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

4. Ease of Use

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless.

See 1 mentions

See Related User Reviews

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you like about SiteSpect?

1. Exceedingly user friendly UX. 2. Best technical support ever.

5. Feature Variety

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

5 Cons or Disadvantages of SiteSpect

1. Complex Features

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you dislike about SiteSpect?

The number of features is more than anyone is able to dig in

2. Complex Interface

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

3. Complexity

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you dislike about SiteSpect?

The amount of possibilities can be overwhelming for some users. Luckily, the support will help with this

4. Complex Reporting

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

5. Difficulty of Use

Users find the tool complex to use initially, though they adapt quickly with experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

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Verified User in Electrical/Electronic Manufacturing

Mid-Market (51-1000 emp.)

12/2/2014

"Powerful and versatile... only if you're a programmer"

3.5/5

What do you like best about SiteSpect?

SiteSpect’s powerful multivariate testing capabilities allowed me to optimize landing page effectiveness, helping me turn search marketing dollars into measurable bottom-line results. I can easily test offers and other factors that can convert more of visitors into loyal customers. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

SiteSpect is a powerful and versatile tool and helped me focus on some site design changes. However, the code-based approach requires programming expertise which can inhibit progress. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

While it is very powerful and versatile in the hands of trained programmers, for those non-programmers who end up using it on a day-to-day basis this code-oriented approach is less user-friendly and too esoteric to fully utilize. It can hold back testing progress and infringe on the engineer's time to demand they implement all the site test variations. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

SiteSpect allows me to rapidly test the impact of an unlimited number of content variations both individually and in combination with each other. So I can see how variations of one factor perform when shown along with variations of other factors you want to test. It’s the essence of multivariate testing, and it’s a faster and more accurate way to get statistically significant test results. Review collected by and hosted on G2.com.

Dennis C.

Lead Systems Engineer (Operations)

Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

12/9/2014

"Sitespect - Testing woth a punch!"

4.5/5

What do you like best about SiteSpect?

Ease of use from a user standpoint. System admin is not too bad and their support personnel are top notch! Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Infrastructure seems slightly over complicated, but manageable with training. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

Fully understand what you NEED and what you want. These guys are really great at working to get a solution in place. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

A/B testing and on the fly corrections to the site that would normally require code based deployments. Review collected by and hosted on G2.com.

Lisa H.

Senior Data Analyst

Marketing and Advertising

Mid-Market (51-1000 emp.)

12/9/2014

"great tool for quality a/b reading"

5/5

What do you like best about SiteSpect?

Sitespect is non-intrusive tool that provides great flexibility in all types of testing- including complex multivariate tests. It's a very flexible tool that allows you to manipulate your code in the most optimal ways. In addition, they're customer service is excellent and they will work hard with you to find solutions. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

In cases of websites that are built with backbone js, sitespect loses its flexible capabilities and isn't the optimal tool for running tests. When this is not the case, sitespect is the best testing tool. Review collected by and hosted on G2.com.

Matt L.

Ecommerce Customer Experience, Analytics, Site Optimization Manager

Retail

Enterprise (> 1000 emp.)

12/10/2014

"Sitespect helps us optimize and measure our business"

4/5

What do you like best about SiteSpect?

Real time measurements, Significance Calculators on all KPI's, Data Exports, Server Based solution, Exceptional support staff Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Interface could be a bit more user friendly, Integration requires constant IT support Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

Affordable solution. Support staff remains at high quality even years after intergration. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

Tool is helping drive business goals, conversion, revenue, customer experience. We have realized it is a optimal way to implement and measure slow releases of new major changes. Review collected by and hosted on G2.com.

Christopher C.

Conversion Manager

Internet

Small-Business (50 or fewer emp.)

1/8/2015

"SiteSpect is fantastic"

5/5

What do you like best about SiteSpect?

DNS connection and RegEx. Because we don't need to add JS for tests, we can bypass development sprints / queues. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

It takes more time to learn than other testing options. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/10/2014

"Seriously considered"

4/5

What do you like best about SiteSpect?

WYSIWYG interface, ability to launch complex and simple experiments and slice and dice data different ways, reverse proxy enterprise option. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Highest cost we had seen, no natural integration with our web Analytics solutions. Review collected by and hosted on G2.com.

Verified User in Internet

Small-Business (50 or fewer emp.)

12/9/2014

"Great enterprise A/B testing product"

4/5

What do you like best about SiteSpect?

Ease of use, scalability, feature rich A/B testing software for medium and large enterprises. The support team is great as well - very knowledgeable about the product with great customer service. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

I think there are opportunities for them to come up with a pricing model that would work mid-sized businesses as well Review collected by and hosted on G2.com.

Verified User in Real Estate

Enterprise (> 1000 emp.)

12/9/2014

"Simple, easy to use and integrates well with Omniture!"

4.5/5

What do you like best about SiteSpect?

Integration within Omniture. Also, previewing and test stats are easy to read and user friendly. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Must know Javascript in order to use. It would be good to have a tool that works well for us less code-savvy people. Review collected by and hosted on G2.com.