The G2 on SiteSpect

SiteSpect Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues. (3 mentions)

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options. (2 mentions)

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options. (1 mentions)

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless. (1 mentions)

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups. (1 mentions)

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field. (2 mentions)

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time. (1 mentions)

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them. (1 mentions)

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively. (1 mentions)

Users find the tool complex to use initially, though they adapt quickly with experience. (1 mentions)

5 Pros or Advantages of SiteSpect

1. Customer Support

Users rave about the exceptional customer support of SiteSpect, noting its responsiveness and helpfulness in resolving issues.

See 3 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

2. A/B Testing

Users value the flexibility and support of SiteSpect for both client-side and server-side A/B testing options.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

3. Analytics

Users appreciate the robust analytics capabilities of SiteSpect, benefiting from both server-side and client-side testing options.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you like about SiteSpect?

A lot of possibilities with testing server-side as well as client-side. Great support to guide you through all the options and capabilities of the too

4. Ease of Use

Users rave about the exceedingly user-friendly UX of SiteSpect, making navigation and implementation effortless.

See 1 mentions

See Related User Reviews

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you like about SiteSpect?

1. Exceedingly user friendly UX. 2. Best technical support ever.

5. Feature Variety

Users value the variety of features in SiteSpect, enabling efficient management of complex AB testing setups.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you like about SiteSpect?

I have worked with SiteSpect for many years now and worked with multiple AB testing tools but always prefer SiteSpect. It is a powerful tool that can

5 Cons or Disadvantages of SiteSpect

1. Complex Features

Users find the complex features of SiteSpect challenging initially, especially for newcomers in the AB testing field.

See 2 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

Gregorio P.

Mid-Market (51-1000 emp.)

5.0/5

"SiteSpect in one of my favorite pieces of software. Best technical support from any vendor."

What do you dislike about SiteSpect?

The number of features is more than anyone is able to dig in

2. Complex Interface

Users find the tool's interface complex, especially if new to AB testing, but it becomes manageable over time.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

3. Complexity

Users find the overwhelming complexity of SiteSpect challenging, though helpful support is available to assist them.

See 1 mentions

See Related User Reviews

Dylan .

Mid-Market (51-1000 emp.)

4.5/5

"Great AB testing platform"

What do you dislike about SiteSpect?

The amount of possibilities can be overwhelming for some users. Luckily, the support will help with this

4. Complex Reporting

Users find SiteSpect's complex reporting challenging initially, but many adapt and learn to navigate it effectively.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

5. Difficulty of Use

Users find the tool complex to use initially, though they adapt quickly with experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"My preferred AB testing tool"

What do you dislike about SiteSpect?

If you are new in the AB testing market the tool might be complex to use. But you will get the hang of it quickly

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Verified User in Retail

Small-Business (50 or fewer emp.)

7/20/2020

"SiteSpect review"

5/5

What do you like best about SiteSpect?

That it integrates well with our system. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

that it sometimes throws off some of our CSS and needs to be rewritten Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

7/20/2020

"A great business solution, unfortunately wasn't ready to commit at the time"

3.5/5

What do you like best about SiteSpect?

Management of concurrent/conflicting tests a Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

From a demo point of view, the downside was that the UI felt out of date compared to the competitors. It might function better but it didn't look visually appealing navigating through the platform. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

7/20/2020

"SiteSpect customer"

4/5

What do you like best about SiteSpect?

Great company to partner with. We use their server side integration and it has allowed us great flexibility. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Support turnaround time. If we do not pay into the extra support system, it either takes a while for dev support or we have to shell out cash. Tough spot to be in when you're in retail during this time right now. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

7/22/2020

"Dedicated Team for Analytics"

4.5/5

What do you like best about SiteSpect?

Our dedicated team is the most helpful aspect. Additionally, the new feature for segmentation, and smoothing has been helping us tremendously. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

The website's inflexibility to move cells around so it's comprehensive for our goals per test. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

6/6/2017

"IT DOES THE JOB BUT ITS EXPENSIVE"

3/5

What do you like best about SiteSpect?

Automation layout is decent but you need a dev team Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

Ease of use, its not for everyone. You need a dev team to operate. Lots of coding Review collected by and hosted on G2.com.

Emily H.

Digital Marketing Manager

Food & Beverages

Enterprise (> 1000 emp.)

12/9/2014

"Powerful Tool"

4/5

What do you like best about SiteSpect?

Ok, so it's been a few years since I've used SiteSpect, but when I did, the team was awesome! Everyone I worked with there was diligent, smart and personable. The tool itself was extremely powerful. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

It was extremely complex to implement. We needed developers who not only knew HTML, CSS and JS, but also regular expressions. We didn't have anyone on our team who was strong with regular expressions, so we utilized SiteSpect's team for that. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

Like I said, I haven't used it in a couple of years, but when you're considering SiteSpect, I recommend having your key developers included in all meetings with sales, etc. so they can ask intelligent questions about how the tool works so you can get an idea of what resources are needed to fully utilize this tool. It really is great, and the team at SiteSpect is great, but just do your homework :-) Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

We had no idea what to expect; just that we wanted to gain some insight into what clicked with users. Review collected by and hosted on G2.com.

Naveen V.

Director, Analytics and Optimization

Facilities Services

Enterprise (> 1000 emp.)

12/10/2014

"SiteSpect"

5/5

What do you like best about SiteSpect?

Note: I haven't used sitespect in 2 years. So, I might not be up-to date.

I like the part that it is not dependent on client side JavaScript injection. It is very easy to run tests once the initial hardware setup is complete. Their professional service team was very good at responding to questions and finding creative solution to complex tests. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

I think the only downside is the time to get the initial test running. The setup took a while with the hardware requirements. Other solutions provided easy setup and faster implementation especially if you have tag managers on the site. I dont know whether sitespect has a new client side JS solution now. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

Adobe Test&Target and Optimizely are other solutions, but given a choice, I will definitely pick SiteSpect. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

This allowed us to conducts A/B and MVT tests at a faster pace and helped us decide what works and what doesn't before we rolled out any changes massively to the site. The segmentation provided us a better overview of what worked for who and what didn't work and could easily tweak the changes based on specific segments. Review collected by and hosted on G2.com.

Larry W.

Digital Marketing Manager

Internet

Small-Business (50 or fewer emp.)

12/10/2014

"Good testing tool"

3.5/5

What do you like best about SiteSpect?

We like the way SiteSpect allowed us to test just about anything on our site - even dynamically generated pages, which meant we could test on a one-to-one ratio - very useful for us and what we were testing. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

For non-technical folks, this is not the easiest tool to use. Without in-house technical staff, the learning curve here will be steep. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

Good tool for multivariate testing, but make sure you have technical folks on-staff to help with implementation/administration. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

Testing different images, landing pages, buttons, text, etc. - very powerful to let you test multiple different presentations. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

12/9/2014

"Past user of SiteSpect"

4/5

What do you like best about SiteSpect?

The ability to track custom goals and conversions and the full range of analytics and results presented. The ability to test pretty much anything and everything, including multi-page and multi-variate testing. The customer support was really great and the team was always helpful. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

It's definitely not as "WYSIWYG" as other A/B testing platforms, and to really get full use out if, you really need to know a bit of code, specifically RegEx. For those that don't, the customer support is great, but to help with the building of campaigns you run in to added costs Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

For larger sites, I would definitely recommend SiteSpect. The costs may be higher than others, but the tool itself is worth the expense for serious testers. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

No longer a current user, we were using SiteSpect as our primary testing tool for several e-commerce web sites as well as PPC landing pages. Through A/B testing with the platform, we gained knowledge of what worked well with out product campaigns. Review collected by and hosted on G2.com.

George I.

Director

Information Technology and Services

Enterprise (> 1000 emp.)

12/9/2014

"Love it, recommend it as a Sitespect expert, helping businesses reap rewards."

5/5

What do you like best about SiteSpect?

Speed of testing and complexity of non intrusive testing. Allows us to really help clients with digital growth and insight. Review collected by and hosted on G2.com.

What do you dislike about SiteSpect?

I'm happy with SiteSpect and I can't find anything I dislike enough to list. Review collected by and hosted on G2.com.

Recommendations to others considering SiteSpect:

It's a unique approach and if your taking testing seriously and wish to roll it out culturally to the business, it's the only tool that will allow agility, speed and scalability. Also one of the only tools that doesn't impact performance or make you rely on their own staff to create tests. Review collected by and hosted on G2.com.

What problems is SiteSpect solving and how is that benefiting you?

Test and learn, optimisation. Speed to make changes to design and development without using developers at the core. Benefits include revenue uplift and plenty of insight Review collected by and hosted on G2.com.