Sisense Reviews & Product Details

Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.

Seller

Sisense, Inc.

Discussions

Sisense Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish

Solution Type

All-in-One

Overview by

Rachel Freeman

Used by Boucher + Co. and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Sisense Integrations

(18)

Verified by Sisense

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Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:

Time to go live	Relative frequency
1–3 months	Most common
Under 1 month	Also reported
3–6 months	Also reported
6–12 months	Less common
More than 12 months	Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:

Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
Business applications: Salesforce.
Developer and collaboration tools: Git and Slack.

These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:

Add more built-in chart types and richer visualization and formatting controls.
Make dashboard and widget customization easier for users who do not write code.
Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
Expand self-service data modeling so business users can prepare datasets with less engineering help.

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Verified User in Financial Services

Mid-Market (51-1000 emp.)

Originally submitted 2/27/2024

"Not worth it, migrate to Databricks!"

2/5

What do you like best about Sisense?

We were using Snowflake and Sisense for visualization: the reports don't look good, the filter never really worked and the data took a long time to refresh. Now we moved to Databricks for both datawarehouse and BI. The dashboard and charts are great and interactive. You don't need to build a new query to add filter or modify the charts. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

You can't even compare it with Databricks Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you for taking the time to update your review and share your experience. We are always looking to improve our product offerings, and your feedback is extremely valuable to us. We would love to learn more about the challenges you’ve encountered with the GUI interface so we can share them with our product team. Please feel free to connect with us in the Product Feedback forum or reach out directly—we truly appreciate your insights.

See how Sisense improved

Jonathan Y.

System Administrator

Mid-Market (51-1000 emp.)

Originally submitted 2/22/2024

"Can do more with Sisense"

4.5/5

What do you like best about Sisense?

It is much more easier to integrate third-party data sources. Also, dashboard is much more customizable compared to PowerBI. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The chatbot Teams app for Sisense needs more work. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you for the feedback Jonatha, I'm happy to hear you are getting a lot of value out of the product. I would suggest joining our community to read about ways to easily work with the integrations an customizations.

See how Sisense improved

Nitish K.

Application Support Engineer

Enterprise (> 1000 emp.)

Originally submitted 2/16/2022

"Best healthcare analytics software"

5/5

What do you like best about Sisense?

Centralized connection manager feature I like the most which is used for creating and managing and sharing credential from a single place. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Performance of the gui interface needs to be improved. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you for this glowing review! We would love to have you share the feedback you have regarding the QUI Interface in our Product feedback forum if you have the chance!

See how Sisense improved

Verified User in Aviation & Aerospace

Small-Business (50 or fewer emp.)

3/13/2025

"Sisense Journey"

4/5

What do you like best about Sisense?

Time to market is quite low, with very high customer satisfaction. We can deliver User friendly journeys and enter into the day to day lives of our end users for analytics.

We are to move from POC to full fledge product within a short span of time. L3 support based out of Ukraine provides the highest quality.

Multi tenancy along with various security tests conducted by Sisense helps us provide comfort to our customers on security and various aspects.

We are able to implement custom features and further enhance the user journey.

Our customers use the dashboard provide via Sisense evert day and we are able to integrate seamlessly various datasets. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Data needs to be aggregated otherwise it leads to performance issues.

Modern warehouses needs to be utilised for higher concurrency and adds up to the operational cost.

Storage is very expensive on the cloud service Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

We're glad to hear that you are enjoying the quick time to market and high customer satisfaction with Sisense. It's great to know that our L3 support in Ukraine is providing the highest quality service and that our security measures provide comfort to your customers. We appreciate your feedback about the need for data aggregation and the cost of storage on cloud services, and we will consider this for future improvements. In the meantime, if you and your team have not explored our community I would love to suggest it to you all! We have many knowledge-based articles written by our internal teams, blogs from other customers, and our Product Feedback Forum! Making an account is super easy.

Pasan P.

Sr. Engineering Manager

Mid-Market (51-1000 emp.)

5/29/2025

"Easy to dive into and get started, great support when needed."

4.5/5

What do you like best about Sisense?

Support is great. Always respond in a timely manner and have had some great support engineers help troubleshoot our issues. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Documentation seems to be mostly based around Sisense locally hosted solutions on windows/linux. We're on the cloud, would love to see some of the docs updated to reflect steps/processes relevant to cloud solutions. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

We're glad to hear that you've had a positive experience with our support team. We understand the need for updated documentation for our cloud solutions and are actively working on improving this aspect-- thank you for your feedback! In the meantime, we have a ton of resources in our Sisense Community Knowledge Base articles that have a vast variety of solutions & topics. :)

See how Sisense improved

Sashah C.

QA Engineer

Mid-Market (51-1000 emp.)

Originally submitted 11/6/2022

"Powerful Lead Generation System."

4.5/5

What do you like best about Sisense?

Sisense has improved its data visualization capability and features easy usability and data insights gathering ability is productive. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

No Sisense is always the easiest platform on implementation and tools configuration is simple. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

edit

Hi Sashah, thank you for the wonderful review. It's always good to hear when customers have a great experience with our product. I would recommend you join our community so that you can stay up to date on our latest and greatest features as well as connect with other power users such as yourself!

See how Sisense improved

David L.

Software Engineer

Mid-Market (51-1000 emp.)

Originally submitted 2/21/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Sisense is the one of best BI Solutions"

4.5/5

What do you like best about Sisense?

User-friendly interface, easy to generate dashboards and schedule reports. Easy to integrate into our product. Easy to custom white-label Handle large data efficiently On-premise and cloud-based deployment Powerful REST API to import/export and edit data, metadata and settings Plenty Addon to extend functions Nice technical support Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Data security needs to be big improved Lack of supporting left-join in data modeling Need to improve the navigation and filtering on the mobile device. Need improve AI functions Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you for the review! It sounds like you and your team are getting a lot of value out of the product; I would love to have you share your use case in our Sisense Community! Feel free to email me at community@sisense.com

See how Sisense improved

Sam N.

Service Delivery Manager/Customer Success

Mid-Market (51-1000 emp.)

5/15/2025

"Super slick and so easy to use"

4/5

What do you like best about Sisense?

The dashboard design environment is so easy to use and a very enjoyable experience compared to other tools. Being able to easily join disparate data sources was a major plus too. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Having to occasionally buy plugins to provide functionality you may think should be native. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

We're thrilled to hear that you find our dashboard design environment easy to use and enjoyable. We understand your concern about having to buy plugins for certain functionalities, and we're constantly working to improve our native features to provide a more seamless experience. In the meantime, we have a lot of great articles that may be of help at times located in our Sisense community. It is free to join!

See how Sisense improved

Fabio P.

Finance Reporting

Enterprise (> 1000 emp.)

Originally submitted 11/11/2022

"Powerful, User-Friendly BI Tool for Comprehensive Data Insights"

4.5/5

What do you like best about Sisense?

I like how easy it is to use, even for newbies. The drag-and-drop functionality makes creating dashboards simple, and it integrates well with tools like Salesforce and SQL. The customizable widgets, like BloX, are great for building interactive dashboards that suit different business needs. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

sometimes it’s slow when working with large datasets, which can be frustrating. Also, using BloX for customization can be tricky at first, and the documentation could be clearer. For advanced setups, you might need help from the support team, which can slow things down Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

It helps us combine data from multiple sources, like Salesforce and SQL, into one place. This makes it easier to create dashboards for things like financial reporting and sales tracking. It’s also saved us time by automating reports and improving data accuracy, which helps us make better decisions Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

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Thank you for your review - if you haven't already we recommend registering for our community so you can learn more about the latest and greatest Sisense features and also connect with other Sisense power users.

See how Sisense improved

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

10/30/2025

"Exceptional Support and Seamless Integration with Sisense"

4.5/5

What do you like best about Sisense?

The team at Sisense has been very informative and helpful throughout our entire 6 month integration process Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I have not experienced a downside in our experience with Sisense Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you for highlighting the informative and helpful support you received from our team. We strive to provide top-notch service to ensure a smooth integration process for all our customers.

We would love to have you join in on the Community conversations- we are currently hosting our yearly CommunityFest!

See how Sisense improved