Sisense Reviews & Product Details

Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.

Seller

Sisense, Inc.

Discussions

Sisense Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish

Solution Type

All-in-One

Overview by

Rachel Freeman

Used by Boucher + Co. and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Sisense Integrations

(18)

Verified by Sisense

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Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:

Time to go live	Relative frequency
1–3 months	Most common
Under 1 month	Also reported
3–6 months	Also reported
6–12 months	Less common
More than 12 months	Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:

Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
Business applications: Salesforce.
Developer and collaboration tools: Git and Slack.

These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:

Add more built-in chart types and richer visualization and formatting controls.
Make dashboard and widget customization easier for users who do not write code.
Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
Expand self-service data modeling so business users can prepare datasets with less engineering help.

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Mohammad Mateen M.

Software Developer

Mid-Market (51-1000 emp.)

Originally submitted 1/9/2024

"Data visualization to a great extent"

4/5

What do you like best about Sisense?

Since we have moved well towards the world of AI, Sisense also has these features that make user experience more interactive. Like its intelligence, generating narratives, descriptions for tables, charts, providing summaries, analysis even if one is not an expert in data. All these are enhancing the user experience. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Well sometimes it's slow like Iframes for dashboards, loading the dashboards can be slow and lagged which in a way disrupts the flow. Also some features are limited to certain report functions which are required in a lot more places. Apart from there other factors are also there like exporting data is not as feasible as others, if a user is viewing dashboards on mobile it can be hectic. Cost sometimes is also an issue for a lot of organizations as I have experienced, so these things can be looked at and improved. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Mohammad, thank you for the review! We love hearing from our customers about their experience with our product. I would love to invite you to join our Sisense community and to get involved with other customers! We are a growing community and are always looking for ways to get our customers involved. :)

See how Sisense improved

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

5/26/2026

"Visual, Easy to Build, and Affordable—But Calculations and Some Visuals Feel Limited"

3.5/5

What do you like best about Sisense?

Easy to build, very visual and good user interface. Flexible data connectors, pricing is good for non-profits and supported by technical account manager Review collected by and hosted on G2.com.

What do you dislike about Sisense?

not as flexible in creating calculations and relies on data modeler/engineer. Also some standard visualizations and features require purchase through 3rd party vendors Review collected by and hosted on G2.com.

Francois v.

Director

Biotechnology

Mid-Market (51-1000 emp.)

Originally submitted 3/16/2022

"Exceptional functionality and support!"

5/5

What do you like best about Sisense?

They are keeping up with industry standards by working on their AI capabilities, something that is extremely important for them to stay relevant. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I think the speed at which they are rolling out their AI features is a bit behind, so faster roll-out will benefit them extremely! Review collected by and hosted on G2.com.

Recommendations to others considering Sisense:

I would recommend this product to any business or user. It is very cost-effective and will increase company productivity by a lot! Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

We are utilizing it for our own business analysis which helps with critical business decisions and an overview of what the actuals of our business data are at any moment in time. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

edit

Hello Francois, thank you for your review! We love hearing this feedback, if you haven't already joined our community I encourage you to do so. This will allow you to collaborate with other Sisense users and see our latest product improvements and enhancements!

See how Sisense improved

Verified User in Farming

Mid-Market (51-1000 emp.)

5/26/2026

"Developer-First AI Analytics That Makes Embedding in SaaS Easy"

4.5/5

What do you like best about Sisense?

Embedding analytics into SaaS products

developer-first AI analytics Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Dashboard UX feels dated

memory-heavy and slowness Review collected by and hosted on G2.com.

David B.

Programmer Analyst / Project Management Supervisor

Mid-Market (51-1000 emp.)

Originally submitted 10/9/2020

"Amazing Customer Support and wonderful people to work with"

4.5/5

What do you like best about Sisense?

Ease of Use and Flexibility once it is installed. There are a lot of functionality and flexibility in creating dashboards using the scripting window. This allows the product to be very tailored to our department and organizational needs. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Since moving to the cloud most of the features that were a problem on-prem are no longer a problem. Some of the complex filtering is still a challenge with everything being an 'and' and no real way to use 'or'. Additionally, naming conventions for perspectives is a problem which is being worked on by Sisense. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you so much for this glowing review, David! I would love to set up a call and chat about your experience moving over to the cloud and get that into our Sisense Community. That would be a powerful story to share with other users. :) If you would be interested, email us at community@sisense.com

See how Sisense improved

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/19/2026

"Amazing Data Visualization Diagrams in Sisense"

4/5

What do you like best about Sisense?

The data visualization diagrams are amazing. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

linking data between 2 Sisense universes is little difficult. Review collected by and hosted on G2.com.

Vincent A.

CTO

Small-Business (50 or fewer emp.)

10/24/2025

"Powerful Product with Great Support, But Setup Can Be Complex"

4/5

What do you like best about Sisense?

Very powerfull product. Great support. AI features available offline. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Quite complex to define efficient Elasticube. Complex on premise install Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

We appreciate your positive comments about our product and support. We understand that defining an efficient Elasticube and the on-premise installation can be complex, and we are dedicated to providing resources and assistance to streamline this process for our customers.

We would love to hear any ideas you have regarding how to better define the elasticubes you mention in this review in our Product Feedback Forum! We have been able to take a handful of these to our product team to review and execute!

See how Sisense improved

Emanuel M.

BI Analyst

Mid-Market (51-1000 emp.)

5/28/2025

"Sisense: Great for Simple Reporting but more Frustrating than any other BI Tool"

2/5

What do you like best about Sisense?

Sisense is really great in terms of building and simple straightforward reports and dashboards. I think Sisense has also been really great with integrating with Snowflake. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Some things that Sisense lacks is the ability to create more in-depth data visualizations. I think the sharing and folder aspect of Sisense is lacking as well compared to other BI platforms. The amount of Javascript needed to do more complicated dashboards and reports is a fairly big hurdle. Finally the Sisense community is really lacking compared to Power BI and Tableau. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

We appreciate your feedback on Sisense's strengths in building simple reports and integrating with Snowflake. We understand your concerns about the limitations in data visualizations and sharing, as well as the need for extensive JavaScript for complex dashboards. We are constantly working to improve our platform, and your input is valuable in this process. A great way to get this feedback in front of our product team is to share it in our product feedback forum located in the Sisense Community; I hope we can see your thoughts there!

See how Sisense improved

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

3/24/2026

"Invested Sisense Support Team That Helps Us Succeed"

4/5

What do you like best about Sisense?

Our Sisense support team is invested in our success. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Reliability of the service is sometimes lacking Review collected by and hosted on G2.com.

Raman S.

Tech Lead / Data Architect / Engineering Manager

Mid-Market (51-1000 emp.)

4/15/2025

"Interactive"

4.5/5

What do you like best about Sisense?

Sisense is a powerful and flexible business intelligence (BI) platform known for its ability to handle complex data modeling and provide scalable analytics. It supports both live and in-chip (ElastiCube) data models, offering versatility depending on performance and latency needs.

The platform excels in embedding analytics, making it ideal for companies that want to offer white-labeled dashboards or integrate insights directly into customer-facing applications. The drag-and-drop UI is user-friendly for business users, while developers and data teams can leverage custom SQL, Python/R scripts, and APIs for more advanced needs.

Sisense’s Live Data Models connect directly to cloud data warehouses like Snowflake, BigQuery, and Redshift, allowing real-time insights without needing to move data. However, performance can depend heavily on how well the models are designed and how queries are structured.

Pros:

Strong embedded analytics capabilities

Flexible data modeling with Live and ElastiCube options

Scalable architecture suitable for large datasets

Customization via APIs, plugins, and scripting Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Cons:

Steeper learning curve for advanced features Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

Embedding Analytics into Products: Sisense makes it easy to embed interactive dashboards and reports directly into web apps or SaaS platforms. This helps companies offer data-driven features to their customers without building BI tools from scratch.

Handling Complex Data Modeling at Scale: Sisense supports both live connections and in-memory models, allowing teams to manage and analyze large, complex datasets across multiple sources without sacrificing performance. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you for sharing your experience with Sisense. We're glad to hear that you find the platform user-friendly for business users and scalable for large datasets. Your feedback is valuable to us! If you haven't had the chance to, I would encourage you to join our Sisense Community! This is the best place to gain help from Sisense experts and users.

See how Sisense improved