--- title: Sisense Reviews meta_title: 'Sisense Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1062 reviews by the users' company size, role or industry to find out how Sisense works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 1062 scale: '5' date_modified: '2026-07-27' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # Sisense Reviews **Vendor:** Sisense, Inc. **Category:** [Embedded Business Intelligence Software](https://www.g2.com/categories/embedded-business-intelligence) **Average Rating:** 4.2/5.0 **Total Reviews:** 1,062 ## About Sisense Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence. ## Sisense Pros & Cons **What users like:** - Users appreciate the **ease of use** and simple design of Sisense, making BI accessible for everyone. (81 reviews) - Users value the **intuitive data visualization** features of Sisense, which enable rapid and easy dashboard creation. (50 reviews) - Users value the **easy integration** with multiple systems, enhancing overall workflow and functionality for developers. (45 reviews) - Users praise the **helpful customer support** of Sisense, emphasizing responsiveness and effective assistance from CSMs. (40 reviews) - Users value the **intuitive dashboard customization** in Sisense, enabling rapid development of engaging, actionable visualizations. (38 reviews) - Users appreciate the **easy integrations** of Sisense, enabling seamless connections with databases for effective performance tracking. (38 reviews) - Customization (32 reviews) - Charting Features (28 reviews) - Analytics (27 reviews) - Flexibility (20 reviews) **What users dislike:** - Users find the **learning curve steep** , with challenges in basic functionalities, training, and report organization. (37 reviews) - Users find **missing features** to be a barrier, struggling with report customization, data models, and aggregations. (28 reviews) - Users report frequent **bugs** and challenges with updates, formulas, visuals, and diminishing support quality in Sisense. (21 reviews) - Users often struggle with **dashboard issues** like limited column resizing, poor report management, and difficult filter navigation. (20 reviews) - Users find the **limited customization options** in Sisense complex, hindering their ability to create tailored dashboards. (17 reviews) - Complexity (15 reviews) - Difficult Setup (13 reviews) - Users find Sisense **expensive** , especially with a complex pricing model and high costs for larger teams or implementations. (13 reviews) - Users find **difficult navigation** in Sisense, particularly with permissions, filters, and dashboard transitions, quite frustrating. (12 reviews) - Users experience **slow loading times** with Sisense, which can hinder working with extensive datasets efficiently. (12 reviews) ## Sisense Reviews ### 1. Good funtionality **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Sisense?** The ability to create dashboards quickly and surface insight from data. **What do you dislike about Sisense?** Some calculations and formulas can be difficult to get used to at first. More in depth insights require a lot of formula and extra work to surface the data. **What problems is Sisense solving and how is that benefiting you?** Manual reporting time in excel take significant time - a BI tool to suface the insight and make it readily available helps with this. **Official Response from Jacqueline Cordell:** > Thank you for taking the time to review us! We have our Sisense Community that could be a resource for when you are looking for more coding or calculations to help with your projects! ### 2. A helpful companion to become data driven **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** The easefulness of visualizing data is the highlights. We were able to come up with a diverse yet user friendly widgets to project the data in a way we want as well as the users will understand. The ability to customize with scripts and drill down dashboards, we were able to condolidate various data points and group them **What do you dislike about Sisense?** Sometimes the performance is not great as it takes sometime to load the dashboards/cubes. **What problems is Sisense solving and how is that benefiting you?** The ability to make the domain, data driven. The insights that we were able to build in helped our direction. Sisense is becoming an integral part of our BAU **Official Response from Jacqueline Cordell:** > Hello and thank you for the review! Our Sisense Community provides a lot of tips and tricks that could help with any issues or roadblocks you may find yourself running into! ### 3. Very easy to use, but it brings so much insight to our data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 09, 2023 **What do you like best about Sisense?** It is so easy to create reports. We work with multiple customers configuring reports and Sisense allows us to leverage the same cube, but create different widgets that really allow them to spot trends. The improved AI capabilities offer great insights into the vast amounts of data that we share. We are able to integrate not only our data but outside data and create reports off of the combined data sets. **What do you dislike about Sisense?** While the support team is helpful, I have found that our items often take a long time to get resolved, if they get resolved at all. Fortunately, the quality of the product is much better than it was many years ago, so we have very few open bugs. **What problems is Sisense solving and how is that benefiting you?** Our solutions deal with hundreds of thousands of transaction lines to millions of transaction lines. We need to be able to not only share the information with our outsourced customers but provide them insight into what is going on with their data. **Official Response from Jacqueline Cordell:** > Thanks for the review!! I would encourage you to join our community- our internal experts share Knowledge-based articles that can be helpful when needing support. There are also blogs from other customers sharing their experiences. ### 4. Brilliant to use! Slightly confusing if your not a developer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sisense?** I absolutely love Sisense for several reasons! First and foremost, its user-friendly interface has made data analysis a breeze, even for someone like me who isn't a technical expert. The ease of creating and analyzing data reports and dashboards is a huge plus. The analytics and data visualization features in Sisense are incredibly powerful. I can create highly informative and interactive dashboards that have greatly improved our data analysis capabilities. What's even better is the level of customization it offers. I can tailor my dashboards and reports to suit my specific needs, adding widgets, charts, and other elements to make the data come alive. **What do you dislike about Sisense?** While there's a lot to appreciate about Sisense, there are a few aspects that I found less than ideal. The cost can be a concern, especially for smaller businesses or startups, as it leans towards the pricier side. Additionally, despite Sisense's reputation for a user-friendly interface, there's still a learning curve, which might pose challenges, particularly for those new to business intelligence and data analytics tools. On the mobile front, Sisense's app and mobile responsiveness could use some improvement, making on-the-go data access less convenient. Depending on the size and complexity of your datasets, data loading speed can be somewhat sluggish, which may affect users dealing with extensive data. If you require advanced statistical analysis or machine learning capabilities, Sisense might not fully meet your needs, as its primary focus lies in data visualization and reporting. Finally, the process of customizing dashboards and reports can be a bit complex and time-consuming, which might not be suitable for users looking for quick and easy customization. In summary, while Sisense offers powerful features, these drawbacks should be weighed against your specific requirements when considering its adoption. **What problems is Sisense solving and how is that benefiting you?** Sisense has been a transformative solution for us, addressing key challenges and delivering substantial benefits. It streamlined our data analysis process by integrating data from multiple sources, providing a central hub for informed decision-making. The robust analytics and data visualization capabilities empower us with valuable insights, enhancing our data-driven decision-making. Sisense's scalability ensures our platform grows with our company, eliminating concerns of outgrowing our analytics tool. Moreover, the platform's strong data security features offer peace of mind. The support and active user community have been invaluable in overcoming challenges. In summary, Sisense has revolutionized our data integration, analytics, scalability, and security, making it an essential tool for efficient and informed operations in our data-driven world. **Official Response from Andrew Loomis:** > Thank you for your feedback. One of the areas Sisense invested in over the past couple of years is the ability to alter the look and feel of widgets without requiring custom scripts or coding. I'm not sure which version you're running, but this is available today in our latest release. We have also invested quite a bit in our developer capabilities as you noted since Sisense works with a lot of OEM customers who are looking to add analytics to their own products. Though there are compromises in every product, we've worked to improve the experience for both our developer and non-developer users alike. Please reach out to your CSM if you'd like to learn more! ### 5. Great experience building dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Sisense created dashboards that were easy for users to access, and their tools allowed us to automatically generate files for users outside of our single sign-on environment. **What do you dislike about Sisense?** Occasional user access errors, stemming from permissions issues that had to be cleared on multiple levels before we could proceed. **What problems is Sisense solving and how is that benefiting you?** Sisense allows us to create data dashboards for a multitude of quality-tracking purposes. **Official Response from Jacqueline Cordell:** > Thank you for your review! We pride ourselves on being able to provide our users with the best experience possible. I would love to see you around the community! ### 6. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Sisense?** I like that sisense gives us a really detailed look at our platform numbers at any time of day. We can give any of our team access to these data points at any time as well. **What do you dislike about Sisense?** there is a learning curve as with any program I think. **What problems is Sisense solving and how is that benefiting you?** It's helping us know population numbers at certain times of days. **Official Response from Jacqueline Cordell:** > We are happy you are having a positive experience without our product! We would love to have you around the Sisense Community!! ### 7. Great discovery **Rating:** 5.0/5.0 stars **Reviewed by:** Victor S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Sisense?** All web approach Easy to use Customer support **What do you dislike about Sisense?** Not very easy to connect different sources **What problems is Sisense solving and how is that benefiting you?** Reporting analysis **Official Response from Jacqueline Cordell:** > Thanks for the review, Victor! I am happy to hear that you are enjoying the product and have had a great customer support experience. We are always looking to provide our customers with top-notch encounters with any Sisense employee. If you are looking to learn more about the product, I would suggest taking the time to join the Sisense Community! ### 8. Complex Data Visualization Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** Once widgets are created and data sources are connected, Sisense is a very handy way to keep track of your most impactful KPIs. **What do you dislike about Sisense?** It's virtually impossible for the layperson to set up or create new widgets. The UI is outdated. **What problems is Sisense solving and how is that benefiting you?** Visualizing (graphing and charting) KPIs in a way that saves time and points out trends. **Official Response from Andrew Loomis:** > Thank you for sharing your experience with Sisense. We're pleased to hear that it's helping you visualize your KPIs and save time. We understand your concerns about the user interface and the difficulty in creating new widgets, we invite you to take one of live Academy courses to master the art of creating beautiful and effective dashboards! ### 9. 2. years of using Sisense - Product Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Sisense?** Easy interface, Customizable, Relevant upgrades **What do you dislike about Sisense?** Support not slow and not an expert of the product. New UI bugs and issues with every release Poor logging of elasticube build failures **What problems is Sisense solving and how is that benefiting you?** Providing embedded analytics solution in a scalable way and ability to keep data in house **Official Response from Jacqueline Cordell:** > Thank you for sharing your feedback with us. We're glad to hear that you find Sisense's interface easy to use and customizable. We apologize for any inconvenience you've experienced with our support and new UI bugs. We're continuously working to improve our services and address any issues that arise. Please reach out to your CSM to escalate any issues you may be having. We also have the Sisense Community to help. :) ### 10. Sisense, great for prioritizing outreach. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** It enables me to sort SFDC reports based on the likelihood of positive outcomes of my outbound efforts. **What do you dislike about Sisense?** SFDC reporting is largely based on internal infrastructure at your company. **What problems is Sisense solving and how is that benefiting you?** As a rep with a lot of accounts in my name, it makes it easy for me to prioritize my outreach at scale to focus on highest intent accounts. **Official Response from Jacqueline Cordell:** > We're glad to hear that Sisense is helping you prioritize your outreach efforts and focus on high-intent accounts. Thank you for sharing your positive experience! If you are looking for more insight and tips/tricks, check out our Community! ### 11. 4 out of 5 Stars. **Rating:** 3.0/5.0 stars **Reviewed by:** Courtney J. | Data Analyst II, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2023 **What do you like best about Sisense?** Being able to connect mutiple data sources into one dashboard. **What do you dislike about Sisense?** ticket support! Ticket support gives you the same reply over and over again until they fully review your ticket. It takes over a week just to get someone to read the ticket and help you out. **What problems is Sisense solving and how is that benefiting you?** it connects mutiple data sources across our company into one location. **Official Response from Jacqueline Cordell:** > Hi Courtney! Thank you for taking the time to submit your review. I am so sorry to hear about your Ticket Support experience, I would encourage you to use our Community as a resource to help with any troubleshooting before or while waiting to hear back from the support team. ### 12. Great working with sisense **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit S. | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Sisense?** AI feature of Sisense is very cool for forecasting. Dashboard widget are very good to create business value. Ease of use and integrating with cornerstone is very amazing. **What do you dislike about Sisense?** Its hard to say that what I dislike but we can have more videos on how we can bring more insights to usecases on sisense. **What problems is Sisense solving and how is that benefiting you?** Sisense is helping us to create a dashboard for our reports for cornerstone job and helped in alerting when jobs are taking longer and other widgets to show usage to our leaders. **Official Response from Jacqueline Cordell:** > Hi Smit! Thanks for the glowing review, I'd encourage you to check out our community to dive in deep with other customers on how they are also building dashboards and using the AI functionality! ### 13. Review for SISENSE **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Building bubbles in the creating cubes is one of the most convenient way to query the data I need. **What do you dislike about Sisense?** Dashboard building mechanism isn't very flexiable; plenty of visualizations could be implement but not in SISENSE. **What problems is Sisense solving and how is that benefiting you?** Our company uses SISENSE for monthly reporting purpose and I use SISENSE to present insights to the company board. **Official Response from Jacqueline Cordell:** > Thanks for your review! I would love to see your feedback in the Sisense Community Product Feedback Forum! ### 14. Using Sisense to display analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Sisense?** Sisense works well for our complex needs, and its cloud offering gives us more flexibility. **What do you dislike about Sisense?** Multi-tenancy support could be improved, especially when migrating from a single tenanted environment. **What problems is Sisense solving and how is that benefiting you?** Sisense has been great for our analytical dashboards, where we have a lot of complex data. Very easy to generate dashboards. **Official Response from Jacqueline Cordell:** > Thank you for your review/feedback. I would encourage you to leave the multi-tenancy feedback in our Product Feedback Forum-- this is reviewed quarterly and given to our product house. ### 15. User friendly platform **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda L. | Ninja, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** I love how the data is structured for ease of access. **What do you dislike about Sisense?** I wish there was a tool to help make graphs and charts by clicking buttons rather than only writing script to build dashes. **What problems is Sisense solving and how is that benefiting you?** Sisence helps with data management and manipulation for our company. We are able to organize business data efficiently. **Official Response from Jacqueline Cordell:** > Amanda, thank you for taking the time to leave us your review, your wish for a tool for helping with graphs and charts would be great feedback to provide in the Product Feedback Forum located in our Sisense Community. ### 16. Decent BI tool , but there are lot of better product at market **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Sisense?** Handling large volumn of data, and speed of loading dashboard **What do you dislike about Sisense?** Can't do LEFT / RIGH JOIN in elasticube , also need Javascript even to change font style. limited function to do custom calculation. **What problems is Sisense solving and how is that benefiting you?** Our client requires a bespoke report, so we've opted to utilize Sisense as our business intelligence tool. **Official Response from Jacqueline Cordell:** > Thank you for sharing your concerns. We understand the limitations you've mentioned and would encourage you to share them in the Sisense Product Feedback Forum located in the Sisense Community. ### 17. Do not buy Sisense **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Sisense?** We never got the tool implemented due to a lack of support from their team. **What do you dislike about Sisense?** Terrible customer service. Their CSM forgot about us and never helped us get implemented. Then we were negatively impacted from a data breach. **What problems is Sisense solving and how is that benefiting you?** Didn't solve anything. Never got the tool implemented and we decided to cancel. **Official Response from Andrew Loomis:** > We appreciate your feedback and apologize you had a negative experience during your onboarding. I would be happy to learn more details about your partnership with Sisense so that we can share this feedback with our leadership team and make the appropriate changes for our onboarding experience. Feel free to contact me via csmail@sisense.com ### 18. It was great using Sisense. **Rating:** 4.0/5.0 stars **Reviewed by:** Krati L. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Sisense?** Ease of Implementation Ease of Integration **What do you dislike about Sisense?** Customer Support was little on nerve at first, but later it worked.. **What problems is Sisense solving and how is that benefiting you?** gather, analyze, and visualize data. **Official Response from Jacqueline Cordell:** > Thank you so much for your review, I would love to have you join our Sisense Community! ### 19. the best Analytic reporting tool **Rating:** 4.5/5.0 stars **Reviewed by:** Shashi V. | Treasury manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Sisense?** The reporting and the data integrations from the sources **What do you dislike about Sisense?** Nothing specific to dislike but one observe dash board graphics **What problems is Sisense solving and how is that benefiting you?** The data integration and reporting **Official Response from Jacqueline Cordell:** > Thank you for your review, Shashi! We are looking forward to continuing to provide customers with positive experiences! We would love to have you join our community and share your experiences! ### 20. Sisense changes the way you do analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Vishal B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Sisense?** Ease of use and learning. Very simple to understand and implement. **What do you dislike about Sisense?** Can be more feature rich. Some basic formatting and designing things are not easily achievable. **What problems is Sisense solving and how is that benefiting you?** Ease of implementation. Allows easy integration with frontend. API features are cool to use and implement **Official Response from Jacqueline Cordell:** > Hi Vishal, thank you for taking the time to leave us a review! I would highly encourage you to check out our community. This is a one-stop shop for our customers to find knowledge-based articles for help written by our internal Sisense experts! Additionally, you can learn about other customers' use cases! Reach out to community@sisense.com if you need any assistance getting set up! ### 21. Nice platform to query and visualize raw data **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2024 **What do you like best about Sisense?** The product lets us do cool stuff and valuable stuff to our customers. **What do you dislike about Sisense?** Their service in case of problems. Their response is too slow, it feels like we should run after them all the time. **What problems is Sisense solving and how is that benefiting you?** We use them mostly for dashboards and notebooks that access raw snowflake data. **Official Response from Jacqueline Cordell:** > Thank you for the review! I am sorry to hear that our support team has not been up to par with you guys, please always feel free to email cs@sisense.com if you need further help! Additionally, many questions and roadblocks can be answered/assisted with the articles within the Knowldege-based section of our Sisense community. ### 22. A good product but with better services model **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Sisense?** The SDK and API access make it a BI tool that can be used as an integrated solution. **What do you dislike about Sisense?** The performance and the EC and customer service support is really bad. **What problems is Sisense solving and how is that benefiting you?** The BI solution as an embedded solution. **Official Response from Jacqueline Cordell:** > We're glad to hear that you find our SDK and API access valuable for integrating Sisense as a BI tool. We apologize for any issues you've experienced with performance and customer service support. We're constantly working to improve in these areas. I would encourage you to check out and join our Sisense Community-- we have a great community of users that are constantly asking and answering questions. ### 23. Quite a lot of features and capabilities but sometimes very unstable **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** Sisense has quite a lot of features and is really powerful. Sisense has great community and you can find a lot of hacky ways to workaround a usecase. Also there's plenty of plugins in the marketplace that you can use. The Support team is great and I have always found solutions to the issues I've met. **What do you dislike about Sisense?** Sometimes it's unstable and really hard to debug and figure out what has happened. **What problems is Sisense solving and how is that benefiting you?** With Sisense we managed to propose to our customers embedded analytics solutions. **Official Response from Jacqueline Cordell:** > We're glad to hear that you find Sisense powerful and appreciate the community and support team. We understand that stability is important, and we are continuously working to improve the platform's reliability. Feel free to check out the Sisense Community for any tips and tricks that are shared! ### 24. Sisense makes analyzing data more efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** The varierty of charts and tables that can not only be created, but the ease of pivoting data. **What do you dislike about Sisense?** Large data sets can take awhile to load. **What problems is Sisense solving and how is that benefiting you?** Aggregating a variety of data so it's easy to analyze and share visuals with both colleagues and clients. **Official Response from Jacqueline Cordell:** > Thank you for sharing your feedback! We're thrilled to hear that you enjoy the variety of charts and tables Sisense offers for efficient data analysis. We understand that large data sets taking time to load can be frustrating, and we're continuously working to optimize performance. Your input helps us improve. If you encounter any issues or have suggestions, please reach out to our support team. We're here to assist and ensure you have a seamless experience with Sisense. Thank you for choosing us to help with aggregating and analyzing your data! ### 25. Robust analytics tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** We enjoy the robust analytics. It allows us to do anything necessary technically. **What do you dislike about Sisense?** Data visualization could be better. Not very user friendly for non technical users. Reporting could also be better, as could processing speed. **What problems is Sisense solving and how is that benefiting you?** We are using it for both data analytics and data visualization. **Official Response from Jacqueline Cordell:** > Thank you for the honest review; I would suggest that any newer/non-technical user engage with our Sisense Academy. We have a ton of on-demand courses for any level of Sisense user. ### 26. A great analytics product customized to your needs **Rating:** 4.5/5.0 stars **Reviewed by:** Ravikash S. | AVP Product , Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Sisense?** Highly customizable e.g live connection vs elasticube model, Whitelisting features; blox feature; Good Support team; Hidden gem in the market of analytics; App market place Easy integration **What do you dislike about Sisense?** First time Installation issues in different environments **What problems is Sisense solving and how is that benefiting you?** to do data mining and to create interactive visualizations **Official Response from Jacqueline Cordell:** > Thank you for your review, Ravikash! I would love to have you join our Sisense Community to share your experience, as well as provide you with support from internal experts and other Sisense users. ### 27. Great onboarding / access to very skilled resources **Rating:** 4.0/5.0 stars **Reviewed by:** Nils B. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2024 **What do you like best about Sisense?** Very good onboarding process / Having access to the right resources whom are having a great level of skill / Good abilities of integrating Sisense into an existing platform **What do you dislike about Sisense?** There's currently nothing that I dislike about Sisense. **What problems is Sisense solving and how is that benefiting you?** Visualization of Data **Official Response from Jacqueline Cordell:** > Nils- thanks for the review! I would love to have you join our community and possibly work with you to get your onboarding experience story into a blog. :) ### 28. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Sisense?** I love the ease of putting a dashboard together. The widgets drag and drop feature is extremely easy for simple aggregated data. The knowledge base and customer service are a great help as well. **What do you dislike about Sisense?** If you are not familiar with JavaScript, it may be a bit difficult to customize the dashboard with the scripts from the knowledge base. Sometimes the help techs are in a different time zone, so response time can be a little slow. **What problems is Sisense solving and how is that benefiting you?** The dashboards are used as an overview of daily data and shows trends. **Official Response from Jacqueline Cordell:** > Thanks for the review!!! I would love to have you engaged in the Sisense Community! ### 29. Great Charts! **Rating:** 5.0/5.0 stars **Reviewed by:** Devin S. | Director of Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** The simplicity of it! It's very easy to navigate and pull macro or micro level data. **What do you dislike about Sisense?** Sometimes the charts are a bit wonky and don't load very quickly if at all. **What problems is Sisense solving and how is that benefiting you?** Trying to slice data in ways that salesforce and admin cannot. **Official Response from Jacqueline Cordell:** > Thank you for your review Devin! I am happy to hear you are happy with your overall experience and would love to have you share your use case within our Sisense Community. Reach out to us at community@sisense.com. ### 30. Very customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** Many options to easily customize how data is consumed and visualized. **What do you dislike about Sisense?** Loading times can sometimes take bit long (up to a few minutes). **What problems is Sisense solving and how is that benefiting you?** Having data displayed just the way we want, ease the analysis we have to perform. **Official Response from Jacqueline Cordell:** > Thank you for the review! If you have yet to join our Sisense Community, I would encourage you do so! We have a plethora of articles and blogs that have all been created with customers like yourself in mind. ### 31. Easy for non-technical users **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Creating dashboards is easy. The vast majority of visualisations require minimal setup. **What do you dislike about Sisense?** You require JavaScript to change the look and feel of a widget/dashboard. **What problems is Sisense solving and how is that benefiting you?** Displaying the wealth of data inside our application for users to then make decisions on. **Official Response from Jacqueline Cordell:** > Thank you for the review! I would love to have you around our Sisense Community! Hope to see you around soon! ### 32. Solid tool, but lacks new features and improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Its incredibly easy to use and to manage across my entire organization. **What do you dislike about Sisense?** I have seen very little if any new features or product enhancements. **What problems is Sisense solving and how is that benefiting you?** Its great for one offs but not a platform to build a sustainable data platform. **Official Response from Andrew Loomis:** > Thanks for your feedback! We have sourced feedback from our customers (including feedback right here from G2) as the basis of our 2024 roadmap. Stay tuned, we are planning to have the roadmap available for our customers next month and I think you will see from the content that we are focused on many highly requested improvements this year. Please reach out to your CSM to learn more! ### 33. Its the best tool for an analyst/engineer but not as visually appealing for the end-user. **Rating:** 3.5/5.0 stars **Reviewed by:** Dhruv B. | Analytics Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Sisense?** The ability of an analyst to have complete control of dashboards and make code changes within the Sisense environment. **What do you dislike about Sisense?** The visualizations provided standard are not as impressive (in the version we used) and could do with an update. **What problems is Sisense solving and how is that benefiting you?** Answering difficult business questions by data manipulation. Building reports for frequent KPI reporting for departments. **Official Response from Jacqueline Cordell:** > Hi Dhruv! Thanks for taking the time to leave us a review. I would encourage you to join in on the discussions in our Sisense Community, this is a great place to et suggestions on issues like your end user visualizations! ### 34. Your data in 1 visual space! **Rating:** 4.0/5.0 stars **Reviewed by:** John Epok P. | Regional Platforms Lead, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Sisense?** Highy integratable with common databases in which you can turn into nice looking dashboards useful for monitoring and internal and external performance visibility tracking **What do you dislike about Sisense?** Set-up in terms if dashboard design can be tedious - would require someone to be well adept on designs to create a dashboard. The technical side can be intimidating as well as need fair knowledge on integrations. **What problems is Sisense solving and how is that benefiting you?** Data are in silos and they don't communicate with each other. What's even more painful on the daily basis is that for someone, say an Analyst would need to open a lot of tools just to create a report. **Official Response from Jacqueline Cordell:** > Hi John, thanks for the feedback-- we always love hearing from our customers. I encourage you to check our community space, we have articles written by our technical team that covers a wide variety of topics. We also share about any free BloX workshops offered for free to customers. I look forward to seeing you around the community! ### 35. Excellent customer and post sales support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2024 **What do you like best about Sisense?** The support and post sales team are really good, and fast to respond to any of my queries **What do you dislike about Sisense?** It requires a lot proprietery knowledge, and some engineering problems are hidden away from the end user and can only be solved by their support team **What problems is Sisense solving and how is that benefiting you?** Visibility on the company's internal data **Official Response from Jacqueline Cordell:** > Hi there, thanks for the review! I would highly encourage you to join our community-- our support team shares many articles for troubleshooting, tips, and other helpful topics for Sisense users. See you around the community! ### 36. Sisense is a very good product that needs more felixability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Sisense?** Sisense is fast and easy embedded analytics solution that have many features. **What do you dislike about Sisense?** Pricy. And needs more felixabilty to give users to do custom code. **What problems is Sisense solving and how is that benefiting you?** It's solving embeded anlytics / widget integration within our platform using sisense.js **Official Response from Jacqueline Cordell:** > I am glad to hear that you're finding value in our product and appreciate the feedback. I think that checking the Knowledge-based articles in our Sisense community would be helpful I'm regard to custom coding. ### 37. The experience has been awesome. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** The processing time of queries are fast. **What do you dislike about Sisense?** More can be done in Visualisation graphs and other formatting tools **What problems is Sisense solving and how is that benefiting you?** I use the sisense platform to write queries and use the visualization tools in it. **Official Response from Jacqueline Cordell:** > Thank you for the review! I would love to encourage you to use our Product Feedback Forum, as we are collecting this information quarterly to take back to our product house. ### 38. Sisense comes with great flexibility, good visuals and is intuitive for our users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Sisense?** The flexibility of the dashboards and widgets. The level of training for our clients and internal staff to use Sisense has been next to none, the tool is intuitive. Unless of course they are designers or development staff. Frequent developments and releases are good. **What do you dislike about Sisense?** It is not easy to see which of your users have not activated their licences. **What problems is Sisense solving and how is that benefiting you?** Sisense provides us with business analytics which we can easily digest and learn from, while empowering our account managers to provide clients with useful data which demonstrates value. **Official Response from Andrew Loomis:** > Thank you for your feedback! We are in the process of revamping our usage analytics, I would encourage you to share this feedback with your CSM so that we can consider it for development. ### 39. Sisense Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Sisense?** Data sources Visualisations Interface to build dasboards **What do you dislike about Sisense?** Pathetic customer support No proper response to customer queries **What problems is Sisense solving and how is that benefiting you?** Analytics to our customers about their campaings. **Official Response from Jacqueline Cordell:** > Thank you for sharing your positive feedback about Sisense's data sources, visualizations, and dashboard interface. We apologize for the issues you've encountered with our customer support. Your feedback is valuable to us as we strive to provide better service, please email csmail@sisense.com so we can better serve you. We also have our Sisense Community for any queries you may have. ### 40. Leverage on behalf of other clients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** Custom reporting is great for us across client base. **What do you dislike about Sisense?** UI could use some work. It's not exactly the great visually. **What problems is Sisense solving and how is that benefiting you?** Data across client base on what is and isnt working. **Official Response from Jacqueline Cordell:** > We're glad to hear that you find our custom reporting feature beneficial for your client base. We appreciate your feedback about the UI and would love to have you share it int he Product Feedback Forum located in the Sisense community. We are gathering this feedback quarterly and taking the feedback back to our product house to review. ### 41. Displays nicely, however setup seems convoluted **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Sisense?** Finished dashboards display really nicely, they are clear and easy to navigate. **What do you dislike about Sisense?** the way data is loaded into sisense is difficult. it may be how we have it set up however needing an admin to add data sources and cubes seems limiting. Comparing to other dashboarding tools this is very limiting and stops non superuser from going in and trying it **What problems is Sisense solving and how is that benefiting you?** displaying analytics for internal and external business needs **Official Response from Jacqueline Cordell:** > Thank you for sharing your positive experience with the finished dashboards. We acknowledge your concerns about the setup process and limitations for non-superusers. Your feedback will be valuable for our ongoing efforts to enhance user experience. Always feel free to add this kind of feedback in the Product Feedback Forum! ### 42. Enterprise Embedding Leader **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about Sisense?** Still believe Sisense remains one of the leaders in the embedding space given their array of hosting options. **What do you dislike about Sisense?** It is a very expensive product, with multi-year agreements. This is challenge for the S&B / Mid-Market, thus I feel it is far more tailored for Enterprise use-cases. **What problems is Sisense solving and how is that benefiting you?** Sisense enables embedding capabilities with ease, and is specifically tailored for Enterprise software requirements. Their use-based licensing models are also, at least from a unit economics standpoint, more scalable then alternative offerings. **Official Response from Jacqueline Cordell:** > Thanks for the review and feedback. We would love to have you share your story with us in the Sisense Community! Reach out to our Community team at commuity@sisense.com to learn more!! ### 43. Good solution, lots of features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Sisense?** Sisense is an easy to use platform with a good deal of functionality that you can add. They continue to release new features and technology to improve the solution. Customer support is always reliable. **What do you dislike about Sisense?** Sometimes new features are cost prohibitive. Push from Sisense to move to cloud offering. **What problems is Sisense solving and how is that benefiting you?** We use Sisense to aggregate disparate data and create visibility into how our organization functions at multiple levels. **Official Response from Andrew Loomis:** > Thank you for your feedback! We are always looking for new ways to deliver value to our customers. While we encourage customers to adopt our cloud solution for its many benefits, the choice is ultimately up to each organization. We appreciate you being a valued customer of Sisense! ### 44. Sisense for overall data needs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** I enjoy that Sisense allows users to store and display data from various sources all in one place. It is easy to use and implementation runs smoothly from start to finish. **What do you dislike about Sisense?** There is not anything I dislike about Sisense. **What problems is Sisense solving and how is that benefiting you?** Sisense is solving the problem of intergrating data from various sources and teams and allows us to display that data in one place. **Official Response from Andrew Loomis:** > We appreciate your feedback! If there's anything better we can be doing please feel free to reach out to us via csmail@sisense.com. We also invite you to become part of our community. ### 45. Maybe not the best fit **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Sisense?** Their Support team is very responsive and generally helpful if help can be provided. Reports look nice. **What do you dislike about Sisense?** Since we have our own custom implementation tied to specific Sisense versions, there are some fundamental issues that we cannot overcome without completely overhauling our integration. The version upgrade pace on the Sisense side is much faster than our own development cycle and the widening gap between versions makes it more and more difficult to get solutions to technical through support. Additionally, during out early discussions with Sisense, our initial plan was to develop our integration on Linux, at which point we were told that Sisense is only being developed on Windows, flash forward a few years and Windows development has been completely discontinued, with Linux being the only platform for newer versions of Sisense. I understand that companies pivot, but I can't help but feel like we've been lied to from the inception of our collaboration. **What problems is Sisense solving and how is that benefiting you?** Allows our clients to view their data through an embedded Sisense portal within our application so they do not need to log into multiple portals in order to run analytics on their system. **Official Response from Andrew Loomis:** > Thank you for your feedback! I know it can be frustrating when company product strategy shifts - given your original intent was to build your solution on Linux, I would reach out to your CSM about moving to our Sisense Cloud solution which runs exclusively on Linux. Our team will assist in moving your existing assets over to the new platform. Additionally, as with most software companies moving towards a SaaS model, the releases will be smaller but more frequent - that said, we still give customers control over how frequently they update. We are eager to improve your current experience with Sisense so please reach out to your CSM at your earliest convenience! ### 46. Powerful and user friendly experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Good help desk to provide support when needed. **What do you dislike about Sisense?** Nothing to point out for now, so far the experience has been good! **What problems is Sisense solving and how is that benefiting you?** Showing analytics data to customers **Official Response from Jacqueline Cordell:** > Thank you for your positive feedback! We're thrilled to hear that you're having a good experience with Sisense. If you ever encounter any issues or have suggestions for improvement, please don't hesitate to let us know. Also, we wouldlove to have you join our Sisense community to keep up with all updates, read about other users' experiences/use cases, and have access to internally created Knowledge-based articles. ### 47. Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan C. A. | Global Head of Business Development & Sales | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2024 **What do you like best about Sisense?** Ease of use, flexible User Interface, great number of widgets **What do you dislike about Sisense?** Not much to dislike. Application is user friendly **What problems is Sisense solving and how is that benefiting you?** Dashboards are dynamic and prove real time information **Official Response from Jacqueline Cordell:** > Thank you, Jonathan! I would love to invite you to join our Sisense Community; we have this community available for all Sisense users! ### 48. Great support, great partner! **Rating:** 4.5/5.0 stars **Reviewed by:** Miguel C. | Lead Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Sisense?** You support the team and your responsiveness. Maintain a great release rollout cadence. **What do you dislike about Sisense?** When embedded, its loading times are longer than in the Sisense app. **What problems is Sisense solving and how is that benefiting you?** Providing dashboard to our clients. We are a multinational B2B SaaS **Official Response from Jacqueline Cordell:** > Miguel, thank you for the feedback! I would love to have you share your story/experience in our Sisense Community with other customers! ### 49. Good experience **Rating:** 3.0/5.0 stars **Reviewed by:** Robbie D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Sisense?** I've always felt supported by the customer support team **What do you dislike about Sisense?** Sometimes it takes a while to get a response **What problems is Sisense solving and how is that benefiting you?** Tracking analytics **Official Response from Jacqueline Cordell:** > Thank you for your feedback! We're pleased to hear that you've had a good experience with our customer support team. We apologize for any delays in response time and are actively working to improve in this area. If you are looking for access to quick support, I wold suggest looking through our Knowledge-based articles int he Sisense Community! These are created for customers like yourself who are looking for quick answers vs waiting on the support team. ### 50. Using Sisense for embedded app reporting. **Rating:** 4.0/5.0 stars **Reviewed by:** Dave S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Sisense?** Ability to quickly integrate charts and graphs into our internal app. **What do you dislike about Sisense?** Learning curve to get from start to a usable product. **What problems is Sisense solving and how is that benefiting you?** Provides a seamless user experience between our internal data collection application and reporting and data visualization/exploration. **Official Response from Jacqueline Cordell:** > Thank you for the review! I would encourage you to explore and join our Community! ## Sisense Discussions - [What is the best resource for learning Sisense as thoroughly and as quickly as possible.](https://www.g2.com/discussions/what-is-the-best-resource-for-learning-sisense-as-thoroughly-and-as-quickly-as-possible) - 1 comment, 1 upvote - [Can i use for fashion designing](https://www.g2.com/discussions/44191-can-i-use-for-fashion-designing) - 3 comments, 1 upvote - [What would be the new functionality after merging with Periscope Data?](https://www.g2.com/discussions/what-would-be-the-new-functionality-after-merging-with-periscope-data) - 1 comment, 1 upvote - [Can I share dashboards with unregistered users?](https://www.g2.com/discussions/sharing) - 1 comment, 1 upvote - [What is Sisense used for?](https://www.g2.com/discussions/sisense-what-is-sisense-used-for) - 1 comment - [View Sisense pricing details and edition comparison](https://www.g2.com/products/sisense/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+11%3A26%3A48+-0500&secure%5Bsession_id%5D=92aece3d-4293-45d8-b2c0-55bb123be329&secure%5Btoken%5D=278ed1db54918cf04493c5f01d15861fcd2c87af996b4e20f288d1484f5f81cc&format=llm_user) ## Sisense Integrations - [Adverity](https://www.g2.com/products/adverity/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Akari Curriculum Management](https://www.g2.com/products/akari-curriculum-management/reviews) - [Azure Data Factory](https://www.g2.com/products/azure-data-factory/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Sisense Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Data Preparation** - Connectors - Data Governance **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization **Data Modeling and Blending** - Data Querying - Data Filtering - Data Blending **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats **Data Updates** - Historical Snapshots - Real-Time Updating **Generative AI** - AI Text Generation - AI Text Summarization **Collaboration** - Sharing - Co-Editing - Devices **Agentic AI - Analytics Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow **Deployment & Integration - Analytics Platforms** - No-code Dashboard Builder - Report Scheduling and Automation - Embedded Analytics and White-labeling - Data Source Connectivity **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Performance & Scalability - Analytics Platforms** - Large data handling and Query Speed - Concurrent User Support **Advanced Analytics & Modeling - Analytics Platforms** - Data Modeling and Governance - Notebook and Script Integration - Built-in Predictive and Statistical Models **Agentic AI Capabilities - Analytics Platforms** - Auto-generated Insights and Narratives - Natural Language Queries - Proactive KPI Monitoring and Alerts - AI Agents for Analytical Follow-ups **Personalized Intelligence - Analytics Platforms** - Behavioral Learning for Contextual Query Refinement - Role-based Insight Personalization - Conversational and Prompt-based Analytics **Building Reports** - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications **Data Updates** - Historical Snapshots - Real-Time Updating - Email Reports ## Top Sisense Alternatives - [Looker](https://www.g2.com/products/looker/reviews) - 4.4/5.0 (1,590 reviews) - [Domo](https://www.g2.com/products/domo/reviews) - 4.3/5.0 (1,038 reviews) - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) - 4.2/5.0 (328 reviews)