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Sisense Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported
3–6 months Also reported
6–12 months Less common
More than 12 months Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:
  • Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
  • Business applications: Salesforce.
  • Developer and collaboration tools: Git and Slack.
These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:
  • Add more built-in chart types and richer visualization and formatting controls.
  • Make dashboard and widget customization easier for users who do not write code.
  • Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
  • Expand self-service data modeling so business users can prepare datasets with less engineering help.

Sisense Reviews (1,079)

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Reviews

Sisense Reviews (1,079)

View 2 Video Reviews
4.2
1,079 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Jake T.
JT
Jake T.
Irrigation Technician
Small-Business (50 or fewer emp.)
"User-Friendly Sisense UI with Simple Integrations"
3.5/5
What do you like best about Sisense?

The Sisense user interface is very user friendly and makes it easy to find configuration details. Integrations are simple as well. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Dashboard organization could be improved. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy Dashboard and Report Creation For Data Analysis"
4.5/5
What do you like best about Sisense?

Sisense AI capabilities allowed our team to translate complex data into clear insights and deliver reports to our clients faster. The ease of use of the platform is convenient for users that aren't as proficient at SQL. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Allowing more guest/viewer users would be helpful as we keep having to reassign licenses. Having user privileges easier to find on dashboard views would be nice as well. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

Thank you for your review! We recently introduced a new feature that enhances the widget and dashboard customization capabilities without the need for custom JavaScript. I'd recommend upgrading to the latest version of Sisense and checking it out!

See how Sisense improved
Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Powerful and Highly Customizable BI Platform"
3.5/5
What do you like best about Sisense?

It's a HIGHLY customizable platform once you understand it better. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

It has some basic limitations like sorting filter items by a second field. For example, you can have days of week in order in a filter unless you apply a very ugly workaround. Outer joins were not available until very recently. Review collected by and hosted on G2.com.

sai s.
SS
sai s.
"Intuitive Dashboards, Minimal Learning Curve"
4.5/5
What do you like best about Sisense?

I use Sisense for business intelligence, data visualization, and reporting. I really appreciate its easy-to-use interface, which allows me to work faster without needing advanced technical knowledge. I can quickly build and customize dashboards using drag-and-drop features, saving time and effort. I like that Sisense performs quickly and makes sharing dashboards easy. The ability to create interactive dashboards quickly makes Sisense especially valuable for turning complex data into clear, visual insights. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes advanced features take time to learn, and dashboard customization can feel limited without deeper technical knowledge. Sisense could improve advanced features by offering clearer in-product guidance, step-by-step tutorials, and more examples for complex analytics. For dashboard customization, additional layout flexibility, more visualization options, and simpler controls for advanced settings would make it easier for non-technical users. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your positive experience with Sisense. We understand the importance of providing clearer in-product guidance and more customization options, and we're continuously working to enhance our platform to meet your needs better. In the meantime, I would encourage you to explore our Sisense Community. This houses many helpful pieces of documentation, such as our Product Feedback Forum, live events that are later posted on demand, knowledge-based articles, and so much more!

See how Sisense improved
Verified User in Biotechnology
CB
Verified User in Biotechnology
Enterprise (> 1000 emp.)
"A good work in healthcare analytics"
4/5
What do you like best about Sisense?

Sisense’s enhanced AI-driven analytics and embedded BI capabilities stand out. The ability to integrate data from multiple sources and generate real-time insights with minimal latency is very impressive. I also like how user-friendly the dashboards have become, making it easier for both technical and non-technical users to derive insights quick Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense can improve in terms of global data representation and accessibility, especially in underrepresented regions like South Asia. Expanding data coverage and improving data accuracy for diverse geographies would make insights more reliable. Additionally, simplifying some advanced configurations and improving documentation for new users would enhance the overall user experience Review collected by and hosted on G2.com.

David C.
DC
David C.
Media Planner
Small-Business (50 or fewer emp.)
"Easy to Use, but Lacks Training Resources"
3/5
What do you like best about Sisense?

I find Sisense easy to use and read. It allows teams to monitor client spend and activity efficiently, which is incredibly helpful for reporting on revenue. I also value the downloadable reports feature, which makes accessing important information straightforward. The initial setup of Sisense was easy, making it a smooth transition when I started at the company. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense seems quite cluttered, and there is no training provided, it seems. Review collected by and hosted on G2.com.

Lokesh K.
LK
Lokesh K.
Machine Learning Engineer.
Mid-Market (51-1000 emp.)
"Effortless Data Analysis and Visualization"
4/5
What do you like best about Sisense?

I like how easy Sisense makes it to analyze and visualize data. The dashboards are clean, customizable, and very intuitive to use. I also appreciate the speed at which it processes large datasets and how smoothly it integrates data from multiple sources. It helps me combine multiple data sources, visualize trends, and make data-driven decisions quickly. Sisense offers better data integration, more powerful dashboards, and a smoother user experience, so switching made our analytics workflow much more efficient. The initial setup of Sisense was quite easy and straightforward. The onboarding guides and documentation were clear, and most configurations were simple to follow. Overall, the setup process was much easier than expected. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes large datasets take a little longer to refresh, and a few advanced customization options require more technical knowledge. Adding more built-in visualization styles would also make dashboard creation even easier. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Thank you for sharing your positive experience with Sisense! We're thrilled to hear that you find our platform easy to use, efficient in processing large datasets, and helpful in making data-driven decisions. We appreciate your feedback on areas for improvement, such as faster data refresh for large datasets and additional customization options. Your insights are valuable to us as we strive to enhance our product. If you haven't explored the Product Feedback Forum in the community, I would encourage you to check it out!

We're glad Sisense is helping you streamline your analytics workflow and simplify complex data analysis. If you encounter any challenges or have further suggestions, please feel free to reach out to our support team. We're here to assist you and ensure you continue to have a great experience with Sisense. Thank you for choosing us as your analytics solution!

See how Sisense improved
Christopher L.
CL
Christopher L.
Senior Technical Consultant
Mid-Market (51-1000 emp.)
"Great for simple visuals, and can be expanded with eCube customizations. Limitations on the user-facing formulas can be a problem."
3/5
What do you like best about Sisense?

The UI is more of a common style at this point. Speed is good initially, but can be bogged down on larger datasets. The newer release has improved Excel export speed considerably, but the dashboards themselves can be slow to load. The plugin library has been expanded, though we have found many require coding - simple enough but many users are not capable of doing that for ad-hoc reporting. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The clear expectation of the developers is that report authors would be technical resources with access to the eCube. User-facing report development UI still does not include formula logic for non-numeric results. No "Left(, 5)" to get the beginning of a string; that would need to be done at the eCube level as a new reportable field. Support for the Windows version of the software has lagged considerably, though new development on Linux continues. Some additions to the UI for formatting (like adding a checkbox for word wrap) has happened, but not extensively. Many text formatting options still require writing little widget scripts. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

Update 9/9/2025 - Sisense Intelligence now allows for natural language querying of any data model without the need to know SQL or underlying database structures. This makes dashboard design and ad-hoc querying easy for non-technical users. If you're interested in learning more, I've included a link to the functionality below.

See how Sisense improved
Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Pros and Cons of Sisense - TLDR"
2.5/5
What do you like best about Sisense?

There are a lot of plug in vendors with usefull stuff. Also, if you invest enough time figuring out the kinks of the javascript and workings of sisense you can develop some really cool features. The cube db system they use is good for a low code approach.

The costumer Support is usually quick and helpfull.

Integration with other systems is easy. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I dislike the UI, it is not user friendly, building dashboards and preparing the exports requires quite a lot of time invested into the platform, it is really hard to have a ready to go product even with your own development on top of it.

Ease of use is definitely not a plus on sisense. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Powerful Customization, Insightful Dashboards"
4/5
What do you like best about Sisense?

I find Sisense's ability to easily create dashboards and widgets to be a huge benefit. This feature allows me to slice and filter widgets to dive deeper into areas of interest for leadership. I particularly appreciate the drill down capabilities, as they are incredibly helpful in exploring data layers. The customization options, especially through dashboard and widget scripts, have made a significant impact on how our data is presented and highlighted. For instance, using widget scripts to tailor the look and feel of widgets ensures they meet specific visual requirements. Additionally, I created a dashboard script that effectively displays the date filter in the widget title for our embedded dashboards, which conveniently allows users to see the date range at a glance without having to scroll back. Overall, these features significantly enhance our ability to gain deeper insights from our data and have been vital in making our data visualization more effective and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I find the query builder in Sisense lacking in some areas, such as the ability to run multiple queries simultaneously. This limitation forces me to toggle between browser windows when I need to compare queries, which is inconvenient. It would be much more efficient if I could view comparison queries in the same window, similar to how SQL Server operates. Additionally, the error messages in the query builder can be too vague, especially when dealing with nested queries, making troubleshooting more difficult than it needs to be. These issues hinder my workflow and create unnecessary complexity. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi, thank you for the review! I am happy to hear that you are getting such value from the product!! I would love to have you share this feedback regarding pulling a specific set of data to our Product Feedback Forum located in our Sisense Community.

See how Sisense improved

Questions about Sisense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Urmilkumar S.
US
Urmilkumar Sonigra
•
Last activity 15 days ago

How do you handle data duplication and dashboard performance issues in Sisense?

DJ
Daniel Jordan
•
Last activity almost 4 years ago

What is the best resource for learning Sisense as thoroughly and as quickly as possible.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

Average Discount

14%

Perceived Cost

$$$$$
Sisense Comparisons
Sisense Features
Reports Interface
Steps to Answer
Graphs and Charts
Calculated Fields
Data Column Filtering
Data Discovery
Data Visualization
Big Data Services
WYSIWYG Report Design
Integration APIs