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Sisense Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported
3–6 months Also reported
6–12 months Less common
More than 12 months Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:
  • Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
  • Business applications: Salesforce.
  • Developer and collaboration tools: Git and Slack.
These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:
  • Add more built-in chart types and richer visualization and formatting controls.
  • Make dashboard and widget customization easier for users who do not write code.
  • Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
  • Expand self-service data modeling so business users can prepare datasets with less engineering help.

Sisense Reviews (1,079)

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Reviews

Sisense Reviews (1,079)

View 2 Video Reviews
4.2
1,079 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Xin H.
XH
Xin H.
BI
Mid-Market (51-1000 emp.)
"Easy Embedding for Basic Dashboards, but Hard to Customize Without JavaScript"
3.5/5
What do you like best about Sisense?

Easy to get embedded and meets basic dashboard needs Review collected by and hosted on G2.com.

What do you dislike about Sisense?

It’s not very designer-friendly for anyone who doesn’t use JavaScript (or similar tools). I find it very difficult to manipulate the dashboards. Review collected by and hosted on G2.com.

Hina P.
HP
Hina P.
Mid-Market (51-1000 emp.)
"Great for Dashboarding, Needs Better M2M Join Handling"
4/5
What do you like best about Sisense?

I think Sisense is a good tool for modeling and dashboarding. It helps with automated reporting, which is really convenient. I particularly value the Sisense ElastiCube method as well. It's important for my team as it helps us get data and modify it based on our needs. Additionally, the Sisense team is very helpful, making the initial setup process smooth and without much issue. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Many-to-many joins cause issues all the time, but the development team helps me with that. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

We're glad to hear that you find Sisense valuable for your company's dashboards and tracking KPIs across different teams. Our support team is committed to providing exceptional service, and we appreciate your feedback on the robust data modeling capabilities and integration with other software.

I would love it if you could share these details in our Product Feedback Forum- this is reviewed daily, and we have a ton of examples that have been taken to the roadmap and added!

See how Sisense improved
Verified User in Telecommunications
ET
Verified User in Telecommunications
Enterprise (> 1000 emp.)
"Flexible Dashboards and Custom Data Groups with Broad Platform Integrations"
4/5
What do you like best about Sisense?

custom data groups and flexible dashboard design. also integration with most of data platforms are vailable. The flexibility of implementation and infrastructure is added advantage. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

the update functionality that is not available in Sisense cause duplication of data and the performance of the dashboards. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Simple Data Modeling and Flexible Dashboards with Powerful Performance Control"
4.5/5
What do you like best about Sisense?

I like the simple data modeling, and I really appreciate the clear way it distinguishes between live and cubed models. The Dashboards have tons of visualization options and you can even use custom plugins. You have full control over dashboard performance with live and cube models. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I think the AI features still leave a bit to be desired. I’d really like the AI to do more to help with modeling and with creating dashboards, since that’s where it would be most useful for me. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Sisense’s Customization Flexibility Makes It Easy to Fit Our Needs"
4.5/5
What do you like best about Sisense?

Flexibility is the big win here. Like most analytics platforms, it isn’t going to do everything we need right out of the box. Sisense gives us the ability to customize just about everything, which makes it much easier to shape the product around what we need. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Not really a dislike but I think they could provide additional, detailed examples of some of the more complex customizations like creating your own widgets. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Small-Business (50 or fewer emp.)
"Highly advanced widget customization and mastered look & feel"
4.5/5
What do you like best about Sisense?

I like the ability to customize widgets and look and feel to very fine details, including font, color, size of text, etc. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The cubes and the need to build cubes, we always seem to have a lot of hassles with builds sometimes failing, designs of infrastructure not done properly, etc., and this causes a lot of hassle. It's also hard to do translations for all of our widgets/dashboards. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great Data Connectors and Easy Modeling with Elasticubes and Live Models"
4/5
What do you like best about Sisense?

All the different data connector options are great, and It makes it easy to develop data models with the Elasticubes and Live models. This makes it easy for people without a strong data modeling background it develop. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

When designing dashboards, I find the customization options very limited. Aside from out of the box features and add-ons, it's difficult to customize without knowing how to develop scripts or having to purchase an additional plugin from a 3rd party. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Helpful Reports for Work Tasks, but a Learning Curve for Beginners"
3/5
What do you like best about Sisense?

It was really helpful for me to use the reports for all my work tasks Review collected by and hosted on G2.com.

What do you dislike about Sisense?

A bit hard to use for beginners, but after you learn it's fine Review collected by and hosted on G2.com.

Verified User in Renewables & Environment
CR
Verified User in Renewables & Environment
Mid-Market (51-1000 emp.)
"Challenging Setup, Restrictive Data Capabilities"
1.5/5
What do you like best about Sisense?

I like that Sisense is pretty simple for new users to get into and start doing things with it. Building is pretty quick, which is great. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

They have a whole setup of using Elastic cubes, which can be really difficult to manage and oversee data security for them. Additionally, some of the interface of building analytics that are immediately in full dashboard view can be a little hard to get version control done. Review collected by and hosted on G2.com.

Priscilla R.
PR
Priscilla R.
Senior BI Developer
Enterprise (> 1000 emp.)
"A versatile and evolving BI tool"
3.5/5
What do you like best about Sisense?

Sisense offers developers an intuitive interface. Building models (live and elastic) is easy and straightforward. Basic capabilities are easy to learn and adapt. There is a range of widgets to choose from. I'm personally a fan of Blox given its versatility.

As a service, the support we receive for issues and queries is always outstanding. Though some issues take longer to be resolved, we are kept up to date on the progress. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

We struggled integrating it with Slack. Some of the basic widget customisations need custom scripting (if it is a frequently requested feature/capability the team strives to add it in the upcoming product releases, which is good). Having to purchase addons from third-party vendors for basic features is not ideal.

Lacks the ability to search for a metric to identify which dashboard contains it unless the metric is explicitly mentioned in the dashboard name. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Priscilla- nice to hear from you! We're glad to hear that you find Sisense to be a versatile and intuitive BI tool and that you appreciate the range of widgets and the outstanding support. We understand your concerns about the integration with Slack and the need for custom scripting for basic widget customizations. We're continuously working to improve our product and your feedback is valuable in this process.

As you know, I am always here as a connection, reach out whenever!

Questions about Sisense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Urmilkumar S.
US
Urmilkumar Sonigra
•
Last activity 15 days ago

How do you handle data duplication and dashboard performance issues in Sisense?

DJ
Daniel Jordan
•
Last activity almost 4 years ago

What is the best resource for learning Sisense as thoroughly and as quickly as possible.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

Average Discount

14%

Perceived Cost

$$$$$
Sisense Comparisons
Sisense Features
Reports Interface
Steps to Answer
Graphs and Charts
Calculated Fields
Data Column Filtering
Data Discovery
Data Visualization
Big Data Services
WYSIWYG Report Design
Integration APIs