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Sisense Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:
Time to go live Relative frequency
1–3 months Most common
Under 1 month Also reported
3–6 months Also reported
6–12 months Less common
More than 12 months Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:
  • Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
  • Business applications: Salesforce.
  • Developer and collaboration tools: Git and Slack.
These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:
  • Add more built-in chart types and richer visualization and formatting controls.
  • Make dashboard and widget customization easier for users who do not write code.
  • Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
  • Expand self-service data modeling so business users can prepare datasets with less engineering help.

Sisense Reviews (1,079)

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Reviews

Sisense Reviews (1,079)

View 2 Video Reviews
4.2
1,079 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful BI Tool with Flexible Customization"
5/5
What do you like best about Sisense?

I really appreciate that Sisense displays all the information I need in one place and I can smoothly use it within my platform. It's great that I can connect directly to different data sources and transform the data, so I can easily compare information from various sources. I also like that I can ask questions directly to my data for deeper analysis. Building dashboards with no code is a big plus, and I love that more technical users can customize views with scripts and more detailed coding, especially using the Compose SDK. The Compose SDK is super valuable for self-service BI as it allows me to customize everything and render views and widgets directly on my front end. Connecting with our data warehouse and other data sources was easy, and creating dashboards was super easy post data modeling in the elastic cubes. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I'd love to be able to connect LLMs other than OpenAI. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

Hi Gabriel! Thank you for the review, I love hearing how our product is helping your non-technical users access data easily. We would love to have you join our Sisense Community -- bonus, we are about to kick off CommunityFest for the month of August! Come participate and win some cash prizes! :-)

See how Sisense improved
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Agile, Stable, and Easy-to-Use BI with Exceptional Onboarding"
4.5/5
What do you like best about Sisense?

Sisense is very agile in terms of processing data. the UI is simple and easy to use. the plugins are well supported. Performance of the platform is very stable. The onboarding and hypercare was exceptional while me migrated to Sisense. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Custom development features/requirements are sometimes not achievable due to constraints and specific use cases. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Sisense: Simplifying Business Analytics Through Interactive, User-Friendly Dashboards"
5/5
What do you like best about Sisense?

Sisense helps me create custom data tables within the Elasticube that can then be used for analytics. It also makes it easier to build user-friendly dashboards from complex data by using functions and user-friendly widgets. Integration with an application using JWT is very straightforward. Overall, even users with limited technical knowledge can build dashboards without much difficulty. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

With large datasets, the time it takes to load data increases, which ends up slowing down the widgets. Overall performance could be improved. Also, when the same dataset is used across multiple dashboards, performance is impacted as well. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Good Customer Data Insights and Product Usage Analytics"
4/5
What do you like best about Sisense?

Sisense is helpful in a lot of ways to show customer data and help us analyze our own product usage and internal business usage. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sisense is a bit difficult to manage for people who are not very familiar with Analytics. When we have Product team members and things like that use Sisense, they are unsure of how to use it and get bogged down. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Highly Customizable with Blox, Plugins, and Responsive Support"
4/5
What do you like best about Sisense?

Sisense provides users ability to do customizations using blox, or widget scripts. It allows developers to build their own plugins to extend functionality within Sisense. Also Support team is very responsive Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There are limitations with certain functionality for example, the pivot table does not support displaying non numerical values. We do not have much control on the query generated by Sisense, which can cause performance issues at times. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Flexible yet Lacks Specific Report Control"
4/5
What do you like best about Sisense?

I appreciate the flexibility Sisense provides by allowing me to incorporate JavaScript at both the dashboard and widget level. This feature gives me more control over how widgets interact with other elements on the dashboard. I also found the initial setup to be pretty easy. The user interface and pricing were factors that influenced our switch to Sisense from Looker. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There's no widget level control for sending reports - it sends data for all the widgets on a dashboard. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Sisense is a great tool competent data analysis"
4/5
What do you like best about Sisense?

The visualisations are clear and easy to generate, dashboards can be shared with users, or automated out as emails. Performance is good, with data builds compiling quickly. We were able to integrate successfully with our system on items such as SAP inputs, and active directory SSO for logins. Support always respond in a short time, and our technical consultant always has methods to achieve our business goals. Subscription costs seem way cheaper than rivals such as Tableau. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Elasticubes can get very complex, and visually our logic is difficult to see. Other ETLs I have used work more like a flow, where descriptions/labels can be added at each part of the process. Line numbers added to SQL queries would be good, making error analysis easier. Review collected by and hosted on G2.com.

Becky C.
BC
Becky C.
Professional Services Manager
Mid-Market (51-1000 emp.)
"Advanced Client Reporting That Fills the Gaps"
4.5/5
What do you like best about Sisense?

Sisense provides advanced reporting solutions for our clients and helps fill gaps in what’s available through our standard in-product reports. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

There’s a known delay in data refresh between our platform and Sisense. While it isn’t terrible, it can still create issues when building reports, reviewing or adjusting platform data, and then validating the final dashboard or widget results. Review collected by and hosted on G2.com.

Paul V N.
PN
Paul V N.
Small-Business (50 or fewer emp.)
"Empowers Data-Driven Solutions with Customizable Integrations"
5/5
What do you like best about Sisense?

I like that Sisense keeps testing the boundaries. It's a dev space for developers, almost like a sandbox, giving a lot of control unlike other BI tools. I specifically like all its integration features and I'm a big fan of the Compose SDK, which allows breaking out of standard designs for dashboards and widgets, giving full control of the look and feel of a brand. Sisense enables clients to combine and mesh different data easily with ElastiCubes and offers multiple types of embedding features, making the integration seamless and creating a modern look for end users. Since it's in the cloud, the initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

I definitely think dashboard sharing or code dashboard ownership gets a little wonky, a little weird. I also find that the integration and the Python integration can be a little difficult if you're just starting to use it. The documentation on the website itself could also be improved. Review collected by and hosted on G2.com.

Kajal J.
KJ
Kajal J.
Accounts Receivable & Payable Specialist
Mid-Market (51-1000 emp.)
"Clear, Interactive Dashboards That Make Complex Data Easy"
4/5
What do you like best about Sisense?

What I like more about silence is how it presents complex data through data clear interactive dashboards and reports Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Some features can take time to learn, especially when working with more complex dashboards. Interface could be more intuitive Review collected by and hosted on G2.com.

Questions about Sisense? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Urmilkumar S.
US
Urmilkumar Sonigra
•
Last activity 15 days ago

How do you handle data duplication and dashboard performance issues in Sisense?

DJ
Daniel Jordan
•
Last activity almost 4 years ago

What is the best resource for learning Sisense as thoroughly and as quickly as possible.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

19 months

Average Discount

14%

Perceived Cost

$$$$$
Sisense Comparisons
Sisense Features
Reports Interface
Steps to Answer
Graphs and Charts
Calculated Fields
Data Column Filtering
Data Discovery
Data Visualization
Big Data Services
WYSIWYG Report Design
Integration APIs