Sisense Reviews & Product Details

Sisense is an API-first analytics platform that modernizes businesses by seamlessly integrating in-context analytics within applications, leading to action-oriented insights that enhance decision intelligence.

Seller

Sisense, Inc.

Discussions

Sisense Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Turkish

Solution Type

All-in-One

Overview by

Rachel Freeman

Used by Boucher + Co. and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Sisense Integrations

(18)

Verified by Sisense

Show More Integrations

Sisense Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is Sisense, and what problem is it built to solve?

Sisense is an API-first analytics platform built to embed in-context analytics within applications. It helps businesses turn data into action-oriented insights and support decision intelligence.

What languages does Sisense support?

Sisense supports 11 languages, including Dutch, English, French, German, Italian, and others.

What company sizes and industries is Sisense the best fit for?

Positive use is concentrated in mid-market organizations, with small businesses and enterprises also represented. The industries with the strongest presence include software, information technology, and financial services, alongside healthcare and marketing.

How long does it take to implement Sisense across a team?

Implementation most commonly takes 1–3 months, though the time to go live varies with the deployment and setup. Other reported ranges include:

Time to go live	Relative frequency
1–3 months	Most common
Under 1 month	Also reported
3–6 months	Also reported
6–12 months	Less common
More than 12 months	Less common

What customer support options does Sisense provide, and how do users find the overall support experience?

Sisense provides support through email/help desk, chat, and self-service resources such as its knowledge base. The experience can be strong, especially during onboarding and when support staff are responsive and knowledgeable, but users also encounter slow resolution, uneven follow-through, and occasional difficulty getting complex issues addressed.

What is the experience like for teams switching to Sisense from another tool?

Switching to Sisense has often been about bringing analytics into an application, combining data more flexibly, or giving teams more control over dashboards. Moves from tools such as Tableau and Power BI, along with other BI and reporting platforms, were associated with a more customizable embedded experience, easier data blending, or improved performance and pricing; the transition itself can still require technical effort and adjustment.

What tools and platforms does Sisense integrate with, and how do these integrations help users get more value from the product?

Sisense offers 15 integrations. Users describe connections spanning data warehouses and databases, business applications, and developer or collaboration tools:

Data warehouses and databases: Snowflake, BigQuery, Redshift, and SQL Server.
Business applications: Salesforce.
Developer and collaboration tools: Git and Slack.

These connections help bring data from separate systems into shared models and dashboards, and support embedding analytics into existing applications and workflows.

What features or capabilities could make Sisense even more useful?

Sisense could be more useful with a broader set of built-in reporting and customization options, and with less reliance on scripting for common changes. Recurring improvement requests include:

Add more built-in chart types and richer visualization and formatting controls.
Make dashboard and widget customization easier for users who do not write code.
Improve reporting flexibility, including scheduled exports and more precise controls over what gets sent.
Expand self-service data modeling so business users can prepare datasets with less engineering help.

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Cesar G.

CTO

Mid-Market (51-1000 emp.)

7/30/2024

"Most Efficient way to get Value from all of your data is to implement Sisense."

4.5/5

What do you like best about Sisense?

Sisense provides an enterprise way to consolidate, transform and visualize your data without losing collaboration activity and drill down into details. It is the most business ready solution out there in the market and that is after comparing it to Power BI and Tableau. In addition to the basic use of Sisense they have added the AI analysis of data that really allows users to focus on what the data is telling them vs in dealing with the data. With its efforts in making it easy to install and easy to use, Sisense has kept its ability to extend and provide custom interfaces via modules which are simple to create to make a true solution that fits any company. It has been amazing how we have been able to integrate Sisense across a large number of our data sources thus correlating many of our activities and bringing even more value to our day to day work. We are consistently in Sisense, monitoring dashboards and easy to view reports that provide near real-time insight into our operation. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Earlier versions were difficult to install but they have corrected much of that with their latest 2023 releases. I like that we have easy to apply updates. Some of their best support folks are overseas so there have been some late night sessions with them but they are very dedicated and driven to get to a solution. They have improved their support system and appreciate their turn around times which are much better but still more work on getting information here. Still find a few bad instructions on their documentation but have seen work done there too. There are so many variables in installing Sisense that you need to make sure you are looking at the right version with the right OS and it is hard to see what things apply to both versions MS vs Linux. Cost is always something that needs to be addressed but overall they deliver more value for the cost of the software comparably. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you for your detailed feedback on the benefits of using Sisense for your data analysis needs. We're glad to hear that Sisense has been able to help you integrate across multiple data sources and provide real-time insights into your operations. We take your comments about installation, support, and documentation seriously and will continue to make improvements in those areas. We appreciate your support! If you have yet to check out our Product Feedback Forum, I would love to have you come join and share your suggestions there also :)

See how Sisense improved

Marc S.

IT Development Manager

Mid-Market (51-1000 emp.)

7/30/2024

"Massive return for a portion of time spent"

4/5

What do you like best about Sisense?

The fundamental thing is the ease of use, our customers and ourselves love the way it is straightforward in designing data sets, publishing dashboards. The overall interface is intuitive and for anyone with a little experience, they can get to grips with only a small amount of effort when compared with our similar products. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

The biggest drawback would be when updating our version of the software, in some cases the new version broke existing dashboards due to new bugs, or new ways of doing things. The other is when we do updates we have to manually apply specific settings for our installation to use the resources on the server. Review collected by and hosted on G2.com.

What problems is Sisense solving and how is that benefiting you?

There are quite a few problems that Sisense helps us solve, from internal call operations monitoring, looking at our product uptake and analysis, creating new dashboards for new data sets has made life so much easier and management can get to data at any time without having to wait. Our customers use Sisense to oversee their social programs and how the progress impacts individuals. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Marc, thanks for the glowing review~ we appreciate it here at Sisense! If you have not joined our community yet, I would encourage you to! It is our central location for (free) assets that can help you or any users on your end.

See how Sisense improved

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

7/29/2025

"Easy for the armchair analysts"

4.5/5

What do you like best about Sisense?

It is very easy to build widgets that are useful for your department or specific role. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

SQL is sometimes required and requires a technical user to clean the data. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you so much for sharing your experience. We’re so glad to hear that building role-specific widgets has been easy and effective for your team!

We understand the need for SQL in certain cases, and we’re continually working to enhance the platform for users of all technical levels.

We’d also love to invite you to join the Sisense Community! It’s a great space to explore solutions, share feedback (the product feedback forum is a great place to share about the above-mentioned SQL info), and connect with other users who are navigating similar use cases, such as forecasting and risk analysis.

Thanks again for being part of the Sisense journey!

See how Sisense improved

Pavan V.

Principal Analytics Engineer

Mid-Market (51-1000 emp.)

5/27/2025

"Great product for embedded analytics, but lacks cross DB joins"

4/5

What do you like best about Sisense?

Great customization for embedded analytics Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Data manipulation layer. Flexibility to choose multiple datasources within the same Data model Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you for sharing your feedback! We're thrilled to hear that you find Sisense's embedded analytics customization great. We understand the importance of cross-DB joins and flexibility in data manipulation. Your input helps us improve our product to better meet your needs. We're committed to enhancing our data manipulation capabilities and providing more options for choosing multiple data sources within the same model. We appreciate your support and are here to assist you with any questions or concerns. We have a product feedback forum located in our Sisense Community where customers like yourself can share your suggestions! Thank you for choosing Sisense for your analytics needs!

See how Sisense improved

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/31/2025

"Intelligent Data Analytics Software"

5/5

What do you like best about Sisense?

Data Modeling and Visualization

Notebooks

Fusion Analytics

Easy to use Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Need More user friendly AI, Need to have More cloud support Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

edit

Thank you so much for the kind words—our team reads every review, and yours was a wonderful way to start the day.

I’d love to personally invite you to join the Sisense Community! It’s a great space filled with helpful resources (with more added regularly), interactive contests, and a welcoming environment for Sisense users of all experience levels.

See how Sisense improved

Brandon N.

Senior Data Engineer

Mid-Market (51-1000 emp.)

6/12/2024

"Falls short compared to other BI Tools"

0.5/5

What do you like best about Sisense?

I like the customization from the standpoint of changing the fonts colors and buttons to make it consistent with our company's colors. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Falls really short compared to Power BI and Tableau. The data model view is very clunky and makes it difficult to easily understand the relationships of the data. It is missing what I consider to be basic functionality that their competing tools handle such as min(date) and max(date). I have not found a way to incorporate user inputted parameters such as a desired threshold to use in calculations without some sort of filter hack, another thing that is easy to do in Tableau or PowerBI. You cannot just do a simple case statement on a dimension without changing this in the data model. Formula syntax is clunky and weird. Review collected by and hosted on G2.com.

Response from Andrew Loomis of Sisense

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Thank you for sharing your feedback with us. We appreciate your positive comments about the customization options in Sisense. We understand your concerns about the data model view and the functionality compared to other BI tools. We are constantly working to improve our platform and your feedback is valuable in helping us identify areas for enhancement.

I would like to follow up with you to gather more details about your specific needs and challenges with Sisense. Please let me know a convenient time for you to discuss further so we can address your concerns and work towards providing a better experience for you. Thank you for choosing Sisense as your analytics tool. Feel free to email csmail@sisense.com

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

11/26/2024

"Years Long Partnership with Sisense"

4.5/5

What do you like best about Sisense?

We have been partners with Sisense for multiple years now. The collaboration from the CS and support teams are great, as we were able to resolve almost all of the issues that we encountered. The data modeling and database building side of the platform is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Sometimes the process of resolving an issue required a lot of work from the customer side, including sending HAR files, logs, etc. I understand that in order to be able to resolve an issue, all the relevant data should be made available, but it still feels that the customer is required to invest a considerable amount of time in order to facilitate the investigation. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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We're thrilled to hear about your positive experience with our CS and support teams. We appreciate your feedback and will continue to strive for excellence in resolving any issues you encounter. We would love to have you join our community if you haven't yet!

See how Sisense improved

Vinay V.

leap business analyst

Mid-Market (51-1000 emp.)

Originally submitted 11/9/2023

"Sisense CDT - Perfect tool for our small org"

4/5

What do you like best about Sisense?

Sisense CDT - is made for data teams in small org, this is no frills SAAS tool which takes no time to setup and start working on data finding and insights. Deep linking and filter options makes it very easy to maintain the dashboards

As of now we use the tool daily for all the operations, sales and finance data needs Review collected by and hosted on G2.com.

What do you dislike about Sisense?

the only issue we have Sisense CDT is Invoicing system. this is not automated and we have to connect with RM to get the monthly invoice Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Hi! Thank you for taking the time to review us! We have a product feedback forum located in our community where you can share this issue in for our product house!

See how Sisense improved

Verified User in Construction

Mid-Market (51-1000 emp.)

11/13/2024

"Visually appealing and users love it"

3.5/5

What do you like best about Sisense?

I enjoy the speed and how easy the UI is for our end users. Easy to integrate without a data warehouse. Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Building cubes and other functionality needs a decent amount of work. Slight nuance items need to be addressed that would make the design a lot smoother. Cost is a large factor. Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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Thank you for sharing your positive experience with Sisense. We're thrilled to hear that it has been beneficial for your end users in visualizing and making decisions based on data. We understand your concerns about the cost and the need for improvements in certain functionalities, and we are committed to enhancing the user experience and addressing any challenges. We would love to hear any product feedback you have in the Product Feedback Forum located in our Sisens community.

See how Sisense improved

Milind K.

Director, BI & Reporting

Mid-Market (51-1000 emp.)

7/30/2024

"Ease of business intelligence analytics"

5/5

What do you like best about Sisense?

Helpful:

1. Data security

2. Dashboard designing with co-authoring

3. Sharing/publishing

4. Ease of Integration

5. SSO

Upsides:

1. Ease of Implementation

2. Ease of Use

3. Infra management

4. AI/ML Review collected by and hosted on G2.com.

What do you dislike about Sisense?

Least helpful:

1. Subscription

2. Pulse

Downside:

1. Few canned set of chart types

2. Fewer examples on the Developer portal

3. Sections on the developer portal are not properly categorized

4. Usage analytics doesn't support embedded dashboard usage Review collected by and hosted on G2.com.

Response from Jacqueline Cordell of Sisense

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We're glad to hear that you find Sisense helpful for data security, dashboard designing, and ease of integration. We appreciate your feedback on areas for improvement and will take them into consideration for future updates. We would love to have you join our Sisense Community.

See how Sisense improved