I like how we can attached pictures to all of our jobs and quotes. It makes it very helpful for office personell to document and invoice jobs with visual feedback from the job site. Review collected by and hosted on G2.com.

It's not a dislike so much as an area that needs improvement. On the proposal side we need a more polished interface where we can pull in pictures and product descriptions to create a more polished output. I know it possible to create this but requires a lot of manual setup. We have used other platforms like Portal.io for example that do this simply and create nice proposal. Now it's just a shopping list of parts and prices which is great for some customer but not for others. Review collected by and hosted on G2.com.

In my role the electronic ease of invoicing, statements and collecting deposits are remarkable. I did not have that with my other software and was the biggest selling point in moving to Simpro. Review collected by and hosted on G2.com.

That I can only have 5 tabs open at a time . I have to close out some constantly. I would love to have the ability to credit just sales tax from an invoice Review collected by and hosted on G2.com.

Workflow and documentation have improved significantly for us. Simpro has streamlined our service department by creating a smoother flow of information from the lead and quoting process through to job completion and invoicing. It also provides quick access to site management details and asset history, which helps our field technicians stay informed and work more efficiently. Review collected by and hosted on G2.com.

It does require training and oversight to ensure the information is entered correctly and consistently. Review collected by and hosted on G2.com.

It performs many functions and does most of them really well. Review collected by and hosted on G2.com.

It lacks a few features that would be more helpful for tracking job material. A feature that allowed for tracking of material staged and material taken for a job would help my warehouse department immensely.

The inventory thresholds set of catalogued items should be exportable into Excel sheets like quantities, storage location, etc. Review collected by and hosted on G2.com.

Does everything that you need it to and then some! Very impressive software that covers most aspects of business Review collected by and hosted on G2.com.

Due to the nature of the system, it is very difficult to make amendments, set up new workflows etc. When it works the way you want it to - it works well, but setting up anything additional after that initial set up can be extremely time consuming and frustrating Review collected by and hosted on G2.com.

Everything! it save time and keeps everything in a specific format when using scripts. Cost track on projects has never been easier, and keeping on top of variations on job is simple. Review collected by and hosted on G2.com.

Plant items do not share across companies as expected. No in house fgas module. Review collected by and hosted on G2.com.

After the initial setup, Simpro gives us a great all-in-one place to manage our operations, create quotes and invoices, and track our labour and material costs. Review collected by and hosted on G2.com.

I haven’t found anything I dislike yet, but that doesn’t mean there haven’t been a few learning curves along the way. Review collected by and hosted on G2.com.

Support. When you need help, they listen, and that goes a long way in this space. They’re consistently looking to improve the platform and they welcome feedback. More importantly, they follow through and work to put that feedback into practice. Overall, it’s a very helpful team. Review collected by and hosted on G2.com.

There’s currently no dedicated contract module for Service Contracts and Subscriptions. Once that piece is in place, it will make a world of difference for many industries that rely on managing RMR effectively. Review collected by and hosted on G2.com.

It’s a very powerful tool with tons of configuration options for managing large projects as well as day-to-day service work. The company’s focus on AI features and UI improvements is both welcome and much needed. Review collected by and hosted on G2.com.

If you are not on top of everything, it is quite easy to lose track of jobs and forget to follow up. There is a lot of manual interjections required to run the end to end workflow of a job as well. The technicians struggle with the mobile app UI. Review collected by and hosted on G2.com.

Keeps our business, structured, organized and helps us manage work flow effectively. We end up saving significant amount of money! Review collected by and hosted on G2.com.

Nothing - Its amazing as it is! I am looking forward to AI Enhancements with Lightning Review collected by and hosted on G2.com.