# Silversky Managed Security Services Reviews **Vendor:** SilverSky **Category:** [Managed Security Services Providers (MSSPs)](https://www.g2.com/categories/managed-security-services-mssp) **Average Rating:** 4.6/5.0 **Total Reviews:** 4 ## About Silversky Managed Security Services SilverSky Managed Security Services includes Managed Detection - around the clock monitoring of your perimeter devices - firewalls, routers, UTMs, and Extended Detection for monitoring the servers inside your perimeter including your DNS or Active Directory servers. Our Managed UTM service ensures that your devices are patched and updated so you're never exposed to an unpatched vulnerability. Along with this monitoring and management, we offer Managed Detection and Response utilizing the latest threat intelligence to identify, stop and remediate cyber threats. When combined with our Email Protection Suite and our Compliance and Risk Services, customers have true end-to-end cybersecurity. ## Silversky Managed Security Services Reviews ### 1. Quality product **Rating:** 3.5/5.0 stars **Reviewed by:** David N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2020 **Describe the project or task Silversky Managed Security Services helped with:** Silversky manages our Firewall and content filtering **What do you like best about Silversky Managed Security Services?** They have reliable and knowledgeable service that continually keeps us safe. Their portal is easy to work work and they offer detailed and thorough reports. **What do you dislike about Silversky Managed Security Services?** Their communication can be a little slow and not very user friendly. I have had issues with following up on tickets before. But if something ever needs immediate attention they are quick to respond or contact you proactively. **Recommendations to others considering Silversky Managed Security Services:** If you're looking for an efficient company to protect important data, Silversky is a fantastic option I would recommend. They have quality procedures and knowledgeable staff. Just make sure as you're going in you fully know what you're getting and what options will be available to you. **What problems is Silversky Managed Security Services solving and how is that benefiting you?** We are able to filter user data and monitor/control outbound access. ### 2. Silversky Managed Security Services **Rating:** 5.0/5.0 stars **Reviewed by:** Danqian C. | sap consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2020 **Describe the project or task Silversky Managed Security Services helped with:** Silversky Managed Security Services helped us get connected to the server we hosted in the CO-LO **What do you like best about Silversky Managed Security Services?** the services is very stable and we used it daily. **What do you dislike about Silversky Managed Security Services?** dont have phone app to allow user to connect to the CO-LO. its will be a plus if there is a phone APP. **Recommendations to others considering Silversky Managed Security Services:** we are very satisfied with the services provided by Silversky. **What problems is Silversky Managed Security Services solving and how is that benefiting you?** we have been using silversky Managed Security Services over 3 years to allow user to connect to the CO-LO and love it very much. ### 3. Like having an internal security team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2020 **Describe the project or task Silversky Managed Security Services helped with:** We are a software company that needs to connect to our customers to upload and software updates. SilverSky works with us regularly to make sure we maintain a safe connection to our customers and them only. They prevent any intruders from getting inside our company. **What do you like best about Silversky Managed Security Services?** The provide peace of mind in protection. We haven't had anyone successfully hack into any of our servers. We can also call and get hands on help anytime we need. **What do you dislike about Silversky Managed Security Services?** It can be difficult to determine what tool we should use to make settings changes. Some tools are also a bit clunky. **What problems is Silversky Managed Security Services solving and how is that benefiting you?** SilverSky makes sure our network is secure. They are also available within moments for any network changes or questions we have. ### 4. Silversky Managed Security Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2020 **Describe the project or task Silversky Managed Security Services helped with:** Data Leak Protect (DLP)/Social Engineering Protection (SEP) **What do you like best about Silversky Managed Security Services?** In general, there response times are pretty fast. Intrusion alerts are descriptive. **What do you dislike about Silversky Managed Security Services?** Sometimes I have to re-type my messages/issues in the email communication with them. They either miss or don't read the whole email from the beginning, especially if the ticket is handed off to a different technician. **Recommendations to others considering Silversky Managed Security Services:** For there service alone, they are worth it. **What problems is Silversky Managed Security Services solving and how is that benefiting you?** During the Pandemic situation, response times have been a little slow but it is understandable under the circumstances. They have seem to have adjusted and our getting better. They are 24/7. - [View Silversky Managed Security Services pricing details and edition comparison](https://www.g2.com/products/silversky-managed-security-services/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+08%3A17%3A21+-0500&secure%5Bsession_id%5D=ee4fdaf6-9f11-4310-998c-cc0406126b2b&secure%5Btoken%5D=f52e8685ba0bee0306cd87f25e3b2fa836935d3078dec24ed0f7d5ac27678ca7&format=llm_user) ## Silversky Managed Security Services Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Silversky Managed Security Services Alternatives - [SHI](https://www.g2.com/products/shi/reviews) - 4.7/5.0 (116 reviews) - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews) - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) - 4.2/5.0 (62 reviews)