Silna Health Features
Administrative (5)
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Systems Interoperability - Payer Care Management Workflow Applications
Manages the entire continuum of care to increase organizational ability and transparency
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Applications Integration - Payer Care Management Workflow Applications
Brings together disparate solutions and systems for a seamless experience
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Workflow Optimization - Payer Care Management Workflow Applications
Consolidates care applications and utilizes collected data to enable efficient workflows
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Patient Care Plan Management - Payer Care Management Workflow Applications
Automates or facilitates the creation of QAed patient care plans
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Data Ingestion - Payer Care Management Workflow Applications
Aggregates, analyzes, and manages clinical data
Processes (3)
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Compliance - Payer Care Management Workflow Applications
Facilitates compliance and adherance to industry regulation
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Payer Support - Payer Care Management Workflow Applications
Provides a unified platform for payers to centralize their processes
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Provider Support - Payer Care Management Workflow Applications
Provides a unified platform for providers to centralize their processes
Clinical (12)
Compliance - Revenue Cycle Management (RCM)
Ensures or facilitates the compliance of an overall health care organization to current regulation and standards
Software Integrations - Revenue Cycle Management (RCM)
Easily integrates with health care IT solutions like EHRs, medical scheduling, and medical billing softwares
Task Automation - Revenue Cycle Management (RCM)
Automates manual administrative tasks to reduce error
ICD-10 Compliance
Manage the intricacies of ICD-10 cataloging and ensure clinic compliance
Sarbanes-Oxley Compliance
Regulations on a company's internal process when dealing with financial reporting
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Workflow Management
Create, design and manage workflows for repetitive tasks
Financial Management
Plan, manage, and track the financial activities of an individual or organization
Denial Management
Process of investigating, analyzing, and resolving denied insurance claims
Cash Flow Management
Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Claims Management
Process of submitting and following up on claims with insurance companies
Financial (8)
Billing Automation - Revenue Cycle Management (RCM)
Automates manual financial management tasks to reduce error
Clearinghouse Integration - Revenue Cycle Management (RCM)
Streamlines any communication and data share between provider and clearinghouse
Claims Management - Revenue Cycle Management (RCM)
Streamlines the processing, scrubbing, and submission of healthcare insurance claims
Medical Billing
Manage billing and payments for a healthcare provider
Recurring/Subscription Billing
Automated process of charging customers at regular intervals for repeated access or use of a product or service
Reimbursement Management
Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
EHR/EMR Integration
Allows integration with Electronic Medical Records (EMR) and Electronic Health Records (EHR) systems
Efficiency (4)
Claims Data Automation - Healthcare Claims Management
Automatically populates data in claim submission fields
Electronic Submissions - Healthcare Claims Management
Supports electronically uploading and sending of healthcare insurance claims
Clearinghouse Integration - Healthcare Claims Management
Provides integration or facilitates relationships with clearinghouse(s)
Claims Process Workflow - Healthcare Claims Management
Provides or facilitates a structured process to support the entire claims lifecycle
Accuracy (3)
Claims Resubmission - Healthcare Claims Management
Promptly re-submits denied claims once providers update missing or lacking information
Patient Data Security - Healthcare Claims Management
Ensures that patient data remains secure and confidential and that only pertinent information is shared
Claims Scrubbing - Healthcare Claims Management
Digitizes, tracks, and vets submitted health insurance claims to check for errors
Platform Content (2)
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Automation
Automates some or all operation related tasks related to prior authorization
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File Sharing
Provides robust sharing options for communication with both internal and external stakeholders, such as the medical practice and insurance company
Platform Performance (1)
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Reporting
Provides pre-built or customizable performance reports
Platform Additional Functionality (3)
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Messaging
Facilitates communication and data share between outside systems, specialties, laboratories, practices, or insurance providers
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Task Management
Provides task prioritization and management abilities
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Dashboard
Has a centralized dashboard for users to interact with
Platform Interoperability (1)
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API
Provides a robust external interface for integrating data, logic and workflows with other software applications.
Platform Data (2)
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Alerts and Notifications
Monitors updates to cases and sends notifications to users in-app or through email, text message or otherwise.
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Platform Search
Find important content or files using keywords, metadata, tags, etc.
Platform Basics (1)
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HIPAA Compliance
Platform adheres to and meets HIPAA regulations, to protect, audit, and secure sensitive data
Additional Functionality (107)
Claims Tracking
Process of tracking new and submitted claims and the status of submitted claims
Task Scheduling
Track and manage the scheduling of tasks
Revenue Recognition
An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Customizable Reports
Alter the layout and content of reports
Remittance Advice
Document insurance payer providing an explanation of benefits (EOB).
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Accounts Receivable
Track outstanding invoices and the money owed from clients
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
For Healthcare
Software designed for the healthcare industry
Payment Collection
Tracking, managing, and initiating the transfer of funds for overdue customer payments
Dashboard Creation
Creation and customization of dashboards
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Document Storage
Store and organize documents in a centralized system
API
Application programming interface that allows for integration with other systems/databases
Forecasting
Form predictions based on past and present data/trends
Claims Scrubbing
Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate
Revenue Management
Monitor sales and make necessary adjustment in order to increase demand and revenue
Payment Processing
Accept, record, and reconcile financial transactions
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Customer History
Access previous interactions or concerns to maintain customer relationships
Credit Card Processing
Accept and process credit card transactions
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Electronic Payments
Electronically collect payments for goods or services
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Pre-Registration
Manage the pre-registration process
Patient Intake
Patients can register for appointments in advance online
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Batch Processing
Software's ability to perform similar action on multiple similar files simultaneously
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Patient Scheduling
Book and manage patient appointments and follow-ups
Appointment Scheduling
Schedule appointments via a calendar
Patient Database
A repository of patient data, including their past and current health issues, treatment history, and more
Medical Billing
Manage billing and payments for a healthcare provider
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Patient Engagement
Allows medical providers to engage patients in a variety of ways to ensure their health.
Claims Management
Process of submitting and following up on claims with insurance companies
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Billing & Invoicing
Create, manage, and send invoices or bills to customers
EMR/EHR
Create and securely store digital patient records
SMS Messaging
Send messages via SMS
Patient Scheduling
Book and manage patient appointments and follow-ups
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
API
Application programming interface that allows for integration with other systems/databases
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Patient Portal
Online portal where patients can access information such as health records, treatment plants, etc.
Multi-Physician
Supports practices with multiple healthcare professionals
For Medical Purposes
Intended for medical use such as diagnosis, treatment, and consultation
Physician Scheduling
Manage physician availability and schedules
E-Prescribing
Transmit prescriptions to pharmacies electronically
Data Storage Management
Manage and store data in a database
Inventory Management
Track and manage inventory levels to maintain proper supply
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Multi-Location
Manage and support multiple locations
Task Management
Create, manage and track all task activities and progression
Invoice Management
Captures invoice data and maintains comprehensive records for auditing and reporting purposes
Data Import/Export
Import and export data to and from software applications
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Barcode Recognition
The ability to identify a barcode on or within an image or packaging
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Serial Number Tracking
Track and assign specific serial numbers to products
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Document Storage
Store and organize documents in a centralized system
Accounting Integration
Integrate with a third-party accounting system
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Barcode Printing
Order Tracking
Track orders throughout the fulfillment process
Multi-Currency
Manage and handle various international currencies
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Data
Receive data and information in real time
Alerts/Escalation
System alerts about the need to escalate an issue or request
Mobile Access
Access software remotely via mobile devices
Customizable Reports
Alter the layout and content of reports
Shipping Management
Manage and track orders being shipped to customers
Product Identification
Ability to link barcodes or serial numbers with specific items for identification
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Inventory Optimization
Maintain and control the stock level of inventory
Expiration Date Management
Monitor expiration dates for inventory items
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Purchasing & Receiving
Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
Stock Management
Manage the buying, selling, and holding of stocks
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Purchase Order Management
Create, send, and track purchase orders and their statuses
Historical Reporting
Information, data and reports that are being tracked over time
Reorder Management
Purchase and replenish product stock based on inventory levels and needs
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Sales Order Management
An order generated by a seller to a customer, containing details about products or services
Supply Management
RFID Scanning
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Activity Tracking
Track and document all activities across devices, networks, and other systems
Customizable Fields
Customize data fields to support various needs and use cases
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
