# Sightview Ophthalmology Reviews **Vendor:** Sightview **Category:** [Optometry Software](https://www.g2.com/categories/optometry) **Average Rating:** 2.3/5.0 **Total Reviews:** 17 ## About Sightview Ophthalmology Smarter Solutions for Ophthalmology. Simplify workflows, enhance precision, and improve outcomes with technology built for ophthalmic care. Sightview Software's iMedicWare is an Electronic Health Records (EHR) and Practice Management solution built for ophthalmology, designed for results. With modules for ASC and optical sales, iMedicWare is a comprehensive and user-friendly software that allows practices to streamline workflows and enhance the patient experience. ## Sightview Ophthalmology Reviews ### 1. MedFlow and how it works **Rating:** 5.0/5.0 stars **Reviewed by:** Jean I. | Patient Delight Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Sightview Ophthalmology?** It is very helpful when it comes to verifying patient demographics and clinical workflow. **What do you dislike about Sightview Ophthalmology?** None so far, its an easy tool you can get learn using in just hours. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** It helped us with our rapid data entry and an immediate access to all history related content and quick summaries of critical clinical results that helped us to be more efficient in disease management decisions. ### 2. reliable ehr thats simple to use **Rating:** 2.0/5.0 stars **Reviewed by:** Will N. | Vice President of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Sightview Ophthalmology?** simplicity to set up for practices utilizing **What do you dislike about Sightview Ophthalmology?** it lacks certain features and will take time to expand. billing, cpt codes automatically input etc. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** giving the practice a great low cost solution and modern database for patient records ### 3. Buyer Beware **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Sightview Ophthalmology?** It sort of does what it's supposed to do. **What do you dislike about Sightview Ophthalmology?** There aren't enough words. The VAR is bad. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Our office is ophthalmology/optometry. Everything administrative is a nightmare. We haven't had improved productivity, and MDO doesn't work well with our EMR. Because of interface shortcomings, this hasn't helped our business at all. ### 4. I Medicware **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2021 **What do you like best about Sightview Ophthalmology?** Imedicare has wonderful photo imaging quality. It allows for different types of users to be in the same chart to review information at the same time. It also integrates with other software that is useful in an medical office setting **What do you dislike about Sightview Ophthalmology?** There are a lot of screens that require a lot of clicking but other than that I would recommend to anyone **Recommendations to others considering Sightview Ophthalmology:** I would recommend this to any practice that is small and looking for something user-friendly. We had a lot of trouble having any type of issue fixed. We also had trouble with the schedule and overbooking but this may not be a problem for a smaller practice. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Imedicware is great in our office. The interface is user friendly and easy to understand. The layout goes well with exam flow and makes things move more quickly. ### 5. Medflow EHR - My experience so far **Rating:** 0.0/5.0 stars **Reviewed by:** Daniel B. | Chief Information Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about Sightview Ophthalmology?** This EHR platform provides for all areas of our practice. Meaning, we do not have to use various EHR platforms for our different departments across our 11 offices. **What do you dislike about Sightview Ophthalmology?** I hear that this used to be a good platform. I have been an admin of the system for about 10 months and I do not like the platform. It is very outdated. All of our staff hates it and says it is slow. We have frequent issues that we have to contact support about...but you usually do not get a response back from support. The inside technical support reps have personally told me they are overloaded and cannot support the amount of tickets being opened. I have literally opened tickets and NEVER get a call back. Or, it is weeks before someone reaches out. If you wait long enough on the phone to actually speak with someone, they just open a ticket and tell you someone will call you back....but they cannot tell you when. Support is horrible. **Recommendations to others considering Sightview Ophthalmology:** Be careful of this product. I have received terrible support from them. Long delays in resolutions. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** It provides an EHR platform for all our departments, for all our offices. ### 6. Executive Director **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about Sightview Ophthalmology?** The system has some features that are useful like the dashboard. The EMR system is somewhat user friendly **What do you dislike about Sightview Ophthalmology?** Everything about the system, the company, etc. has issues. We had our "Go Live" which was a disaster, the system kept failing and they blamed it on our internet. After months after going live we find out our billing was not set up on their end correctly causing claims not to be sent out and charges not to post. The PM system is absolutely horrible. We are unable to run reports of any kind because there is a "system glitch" that needs to be sent to "developmental". We have been on the system since July 2019, almost a year, I still have tickets in with developmental that are almost a year old and told sorry they are working on it. If you need any type of technical support you have to sit on hold for hours and that is if they do not kick it voicemail. When making templates there is a "glitch" where the template will be created but some how it adds more appointments and less appointments on certain days. Again, another thing they set up for developmental to look at. If you change templates and patients are already scheduled it will cancel the patients appointment and place them on a reschedule list. If you want to update a template like add a slot or take away a slot you cant do this without creating an entire new template and the above happens again. The system constantly crashes causing us to move to paper. The reports do not work either, another thing developmental is "working on". All reports can export to a CSV but the data is wrong and they placed subtotals between phys and operators so you cannot manipulate or use for pivot tables graphs etc. In billing, it will say the patients either paid when they did not or it will say they didn't pay when they did even though the payment is posted. (another "glitch") All and all I would say to RUNNN!!! We have tried again and again as it is extremely expensive to switch companies to get them to fix all their "glitches" and nothing is ever done! Communication and customer service is horrible. Each time you call there is also a new employee because the last one was terminated. I have had 4 sales reps in 2 years and god only knows how many cust serv reps try to help. **Recommendations to others considering Sightview Ophthalmology:** The product is awful but their customer service and technical support is worse. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** There is no problem solving because they do not know how to work or fix their own product and instead state "we are working on it" or the system has glitches I will send to developmental. ### 7. Great to organized all aspects of management processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2019 **What do you like best about Sightview Ophthalmology?** Easy to use. Great for communication with employees. Reduce time in processing tasks. **What do you dislike about Sightview Ophthalmology?** Help to organize aging requests. It can develop bugs and updates sometimes can be tricky **Recommendations to others considering Sightview Ophthalmology:** Keep staff connected, integrate all your information **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Help me review all my data in one program, it combines all my asset information ### 8. User friendly. Great tool to be fast and efficient. **Rating:** 5.0/5.0 stars **Reviewed by:** Lane B. | Ophthalmic Scribe, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about Sightview Ophthalmology?** The simple approach to the home screen. Being able to view all of the tabs from any page you are currently on. **What do you dislike about Sightview Ophthalmology?** Sometimes the screen doesn’t cover my entire computer screen. The colors make the site look a little dated. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** I have realized that out of all the different emr systems I have been subjected to that imedic Ware is the most user friendly site out there. ### 9. Slow **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Sightview Ophthalmology?** The program itself is fairly easy to use. The pictures on the icon make enough sense that even with limited experience you can navigate the system. **What do you dislike about Sightview Ophthalmology?** This program constantly crashes. This program also does not communicate with any other emr's. Basic functionality is missing. **Recommendations to others considering Sightview Ophthalmology:** I'd reconsider. In this day in age it only makes sense to have an emr that can communicate easily with other emr softwares. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** The main benefit is its ease of use ### 10. Review of MedFlow **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2018 **What do you like best about Sightview Ophthalmology?** Hot keys to quickly look at trend of visual acuity, IOP; also quick to access faxed/scanned documents. Easy to create templates for "normal" findings. **What do you dislike about Sightview Ophthalmology?** Cumbersome to switch between screens. Hate the new medication prescribing interface. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** It satisfies medicare requirement for using EHRs. Also allows me to communicate with other providers and document/store my findings. ### 11. Ophthalmic Technician **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda C. | Ophthalmic Technician, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2018 **What do you like best about Sightview Ophthalmology?** That it's set up to be a no fail system. You start at the top and go down page you hit every mark needed and diagnosis and codes for you. **What do you dislike about Sightview Ophthalmology?** The way the addendum was set up, it should allow you to put it in the section it would go if in original and read addendum **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Meaningful use is being solved for the company. Reimbursements may b greater because the record is more accurate. ### 12. Extremely Easy To Use **Rating:** 2.5/5.0 stars **Reviewed by:** Kayla P. | Assistant, Medical Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2018 **What do you like best about Sightview Ophthalmology?** MDOffice is extremely easy to use and can be used in multiple departments. It can be used for billing and also to make appointments. **What do you dislike about Sightview Ophthalmology?** Sometimes searching doesn’t work properly. A patient’s name might not come up even if their name was inputed correctly. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Appointments are inputted so that anyone can see from any computer they are using. It is also very easy to find information on a patient when needed in an orderly fashion. ### 13. Good, but a little confusing system. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Sightview Ophthalmology?** I like that it is organized in appearance and has the ability to create a lot of different and useful reports. **What do you dislike about Sightview Ophthalmology?** Finding said reports can sometimes be a little confusing, there are a lot of options. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** The reports are the most important thing to keep business organized and keep track of our sales, capture rates, inventory, open orders, etc. ### 14. Very convient when working with a patient. I can easily access important tabs first. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2018 **What do you like best about Sightview Ophthalmology?** I like being able to retrieve the medicine from pharmacy while proceeding to testing. It serves as an imprortant dual fuction and is very efficient as it saves the patient and technician time in the exam. **What do you dislike about Sightview Ophthalmology?** Sometimes the system has a hard time maintaining the information and shuts down, deleting new information. However,it may not be due to the functionality of the program but of the computer processing or security software. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Unknown business aspect on the technician side of software. ### 15. Idoc Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Sightview Ophthalmology?** I like that all documents are stored in one place, that they are categorized, but you also have the option to view all. **What do you dislike about Sightview Ophthalmology?** I actually don’t dislike anything, I think it’s very user friendly and easy to navigate. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Easily identify members and their signatures to verify they are who they say they are. Research loan documents and membership paperwork. ### 16. Efficient **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Sightview Ophthalmology?** Efficient and works well for what it's supposed to do. **What do you dislike about Sightview Ophthalmology?** This program is a little hard to get used to **What problems is Sightview Ophthalmology solving and how is that benefiting you?** Just a little hard to learn to use. ### 17. Medflow Review **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2017 **What do you like best about Sightview Ophthalmology?** I like the colors that medflow have. but honestly that is about it **What do you dislike about Sightview Ophthalmology?** I dislike the amount of clicks and screens we have to use for medflow. **Recommendations to others considering Sightview Ophthalmology:** I would not recommend you use medflow. **What problems is Sightview Ophthalmology solving and how is that benefiting you?** I am not sure we are solving any problems ### 18. Medflow is horrible **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2017 **What do you like best about Sightview Ophthalmology?** There is nothing good that I can say about medflow **What do you dislike about Sightview Ophthalmology?** Medflow is the worst, to many screens, to many clicks of course when it’s actjally working properly! **Recommendations to others considering Sightview Ophthalmology:** Save your time and don’t **What problems is Sightview Ophthalmology solving and how is that benefiting you?** There are no benefits ### 19. Worst EHR Ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Sightview Ophthalmology?** Nothing is really food in this software at all. **What do you dislike about Sightview Ophthalmology?** Nothing in this software is outdated and archaic. **Recommendations to others considering Sightview Ophthalmology:** N/a **What problems is Sightview Ophthalmology solving and how is that benefiting you?** We have fewer paper documents to store. ## Sightview Ophthalmology Discussions - [What is MedFlow EHR used for?](https://www.g2.com/discussions/what-is-medflow-ehr-used-for) - [What is MDoffice used for?](https://www.g2.com/discussions/what-is-mdoffice-used-for) - [View Sightview Ophthalmology pricing details and edition comparison](https://www.g2.com/products/sightview-ophthalmology/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+02%3A15%3A38+-0500&secure%5Bsession_id%5D=486371c9-b696-4cab-8158-ae90c98bf2dd&secure%5Btoken%5D=a5243aac72da012abf3d33ed40e59114812ef49c1d72dc78f51be0c86c21dfa3&format=llm_user) ## Top Sightview Ophthalmology Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [iTRUST](https://www.g2.com/products/itrust-2026-02-03/reviews) - 5.0/5.0 (108 reviews) - [Adit](https://www.g2.com/products/adit/reviews) - 4.8/5.0 (80 reviews)