Sift Features
Intelligence (4)
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Transaction Scoring
Rates each transaction's risk based on specific factors and their benchmarked scores.
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Risk Assessment
Flags suspicious transactions and either alerts administrators or declines transaction.
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Intelligence Reporting
Actively gathers data on suspicious purchasing sources and characteristics of common committers of fraud.
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ID Analytics
Stores data from external or internal sources related to fake accounts, evaluating users for risk.
Detection (5)
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Fraud Detection
Finds patterns in common occurrences of fraud to use when evaluating risk of purchasers.
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Alerts
Alerts administrators when fraud is suspected or transactions have been declined.
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Real-Time Monitoring
Constantly monitors system to detect anomalies in real time.
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Real-Time Monitoring
Constantly monitors system to detect anomalies in real time.
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Alerts
Alerts administrators when fraud is suspected or transactions have been declined.
Response (4)
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Device Tracking
Keeps records of geographic location and IP addresses of fraud suspects.
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Fraud Markers
Tags users suspected of committing fraud and identifies them upon return.
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Blacklisting
Prevents previous committers of fraud from future transactions.
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Bot Mitigation
Monitors for and rids systems of bots suspected of committing fraud.
Analysis (4)
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ID Analytics
Stores data from external or internal sources related to fake accounts, evaluating users for risk.
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Intelligence Reporting
Actively gathers data on suspicious purchasing sources and characteristics of common committers of fraud.
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Incident Reports
Produces reports detailing trends and vulnerabilities related to payments and fraud.
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Administration (9)
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Fraud Markers
Tags users suspected of committing fraud and identifies them upon return.
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Transaction Scoring
Rates each transaction's risk based on specific factors and their benchmarked scores.
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Blacklisting
Prevents previous committers of fraud from future transactions.
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Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes.
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Application Integrations
Integrates with common applications such as service desk tools.
Password Synchronization
Securely access passwords from any device
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Password Policies
Set and enforce password security requirements such as length, character sets, and regular password changes
Agentic AI - Fraud Detection (3)
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Decision Making
Makes informed choices based on available data and objectives
Transaction Monitoring - Financial Fraud Prevention (10)
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Payment monitoring
Monitors both incoming and outgoing payments to detect fraud, such as fake payees, bank accounts, or unathorized users.
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Real-time risk monitoring
Reviews every transaction in real‑time using rules, pre-defined criteria or a combination of signals to block, flag, or allow transactions.
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Threshold Management
Allows configuring custom rules/thresholds and adjusting sensitivity for different types of transactions.
Internal Fraud Monitoring
Monitoring employee behavior for suspicious activity to detect internal fraud
Activity Monitoring
Track and report on everything that happens within the system or network
Transaction Monitoring
Monitor or audit historical and current transactions to analyze customer account activities
Access Management
Control and manage access to company resources
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Electronic Payments
Electronically collect payments for goods or services
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Identity & Authentication - Financial Fraud Prevention (3)
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Identity Verification
Uses documents, biometrics, or device fingerprinting to verify that a user is who they claim to be.
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MFA
Detects unusual login or credential usage and requires additional authentication when a risk is present.
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Behavioral & Analytics Detection - Financial Fraud Prevention (6)
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Behavioral Analytics
Builds behavioral baselines to detect deviations in transactions and device usage.
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Bot Detection
Monitors and blocks automated fraud bots, such as creating fake accounts.
Predictive Analytics
Predict future data based on historical data sets
Real-Time Analytics
Analyze and gain insights into data in real-time
Anomaly Detection
Automatically identify unusual behavior
Check Fraud Detection
Detection of fraudulent checks to prevent financial losses
Audit & Compliance - Financial Fraud Prevention (2)
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Audit Trail
Tracks actions of users, rule changes, and other system events in secure logs
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Reporting
Generates customlizable reports for regulatory requirements and ongoing compliance.
Additional Functionality (68)
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Risk Management
Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
Digital Signature
Electronic signing method that validates the authenticity and integrity of a digital document
Workflow Management
Create, design and manage workflows for repetitive tasks
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Consent Management
Manage user consent requests and documents
Customer Data Management
Searchable repository of information about clients
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Mobile Access
Access software remotely via mobile devices
For Financial Institutions
Financial services institutions such as traditional banks, hedge funds, investment banks, and insurance agencies.
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Video Conferencing
Connect with meeting participants remotely over video
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
API
Application programming interface that allows for integration with other systems/databases
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Blockchain Support
Supports access to crypto blockchains
SDKs
A set of software tools and programs used by developers to create applications for specific platforms
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Geolocation
Determines the location of a device using GPS or an IP address
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Multi-Language
Manage and support multiple languages
Scheduling
Plan availability and assign specific time slots for tasks and resources
Authentication
Verify the identity of users/devices to enable secure access
Case Management
Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Lifecycle Management
Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
Secure Data Storage
Securely stores data to prevent data loss or breaches
Address Validation
Verifies and confirms the accuracy of an address
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Document Management
Store, manage, and track all electronic documents in a centralized location
Forms Management
Store, manage and track all forms in a centralized location
Data Mapping
Track the management and flow of data throughout the organization
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Visualization
Graphical representation of data
Risk Assessment
Initiate collection and analysis of known risks
Real-Time Updates
Receive system updates as soon as any changes are made
Risk Analysis
Analyze potential risks across the organization
Custom Fraud Rules
Rules that can be customized/created based on business requirements for fraud prevention
Real-time Alerts
Receive notification of issues as soon as they occur
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Financial Transaction Approval
Approve legitimate financial transactions after reviewing for fraud or other risks
Payment Fraud Prevention
Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
Data Discovery
Discover and connect variety of data sources to the application for analysis
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Financial Analysis
Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Authentication
Verify the identity of users/devices to enable secure access
Activity Tracking
Track and document all activities across devices, networks, and other systems
API
Application programming interface that allows for integration with other systems/databases
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
For eCommerce
Intended to be used by online stores
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
For Banking
Intended to be used by banks
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Data Import/Export
Import and export data to and from software applications
For Insurance Industry
Intended to be used by insurers
PSD2 Compliant
Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services
Data Capture and Transfer
Import, collect, and capture data from multiple sources
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Alerts/Escalation
System alerts about the need to escalate an issue or request
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Customer Accounts
Record customer information, purchase history, and other notes
Reporting & Analytics - Chargeback Management (3)
Root Cause Analysis
Identifies the underlying source of each dispute, such as criminal fraud, friendly fraud, or merchant error.
Recovery Reporting
Quantifies revenue recovered and fees avoided across disputes fought and disputes prevented.
Win Rate Analytics
Reports dispute outcomes and win rates by reason code, card network, processor, and product.
Integrations - Chargeback Management (3)
Order & Fulfillment Data Integration
Connects to e-commerce, order management, and shipping systems to pull order evidence automatically.
Multi-Processor Support
Manages disputes across multiple processors, acquirers, and merchant IDs from a single account.
Payment Processor Integration
Connects to payment gateways, processors, and acquirers to sync transaction and dispute data.
Chargeback Prevention - Chargeback Management (4)
Chargeback Ratio Monitoring
Tracks chargeback-to-transaction ratios against card network thresholds and flags monitoring program risk.
Automated Refunds & Order Cancellation
Issues refunds or cancels fulfillment automatically in response to inbound alerts to stop a chargeback from being filed.
Prevention Alerts
Ingests pre-dispute alerts from networks such as Ethoca and Verifi so cases can be resolved before a chargeback posts.
Transaction Risk Scoring
Scores transactions for fraud and chargeback risk before an order is approved.
Dispute Management - Chargeback Management (5)
Dispute Case Management
Centralizes chargeback cases in a single queue with status, ownership, and response deadlines.
Representment Submission
Compiles and submits network-compliant response packages to acquirers, processors, and card networks.
Evidence Collection
Gathers transaction, order, shipping, and customer data required to build a dispute response.
Reason Code Mapping
Maps each dispute to its card network reason code and routes it to the matching response workflow.
Response Templates
Provides configurable rebuttal letter templates by reason code, card network, and merchant policy.
Agentic AI - Chargeback Management (3)
Adaptive Learning
Improves performance based on feedback and experience.
Decision Making
Makes informed choices based on available data and objectives.
Autonomous Task Execution
Capability to perform complex tasks without constant human input.


