Ease of use and intuitive product that made migrating from Pivotal Tracker easy and straightforward. Company has been very responsive and willing to help throughout the process Review collected by and hosted on G2.com.

As a new user I have not found any dislikes about Shortcut Review collected by and hosted on G2.com.

Easy and fast to move through stories, epics, and themes. It does almost everything Jira does but faster. It also saves what you have started to write in a story or epic even if it hasn't been created, which is sneakily very helpful when you are jumping between tasks and forget to hit create or save. Review collected by and hosted on G2.com.

I think the reporting could be better. Different teams care about different stuff but I think it would be great to see more metrics around velocity. Review collected by and hosted on G2.com.

As a QA representative working in cross-functional workflows, I really appreciate how easy it is to adapt and update workflows in Shortcut. It’s flexible, which helps us stay aligned and agile. Review collected by and hosted on G2.com.

I’d like to see an archive option for Iterations. Sometimes loading data takes a long time, and having the ability to archive would help keep things faster. Review collected by and hosted on G2.com.

Easy to use. It has everything: objectives, roadmap, stories, and epics. Review collected by and hosted on G2.com.

It lacks a timeline feature. Other than that, I like all of its features. Review collected by and hosted on G2.com.

It promotes team collaboration to finish a specific project. Review collected by and hosted on G2.com.

It's kinda tricky to find a story using an ID number in the beginning. But you can get used to it, and find an easy way to do it. Review collected by and hosted on G2.com.

interface is clean and simple, so teams can start using it quickly. Works well with tools like Slack and GitHub, helping teams stay connected. Built-in reports like burndown charts and implementation that help to track team progress. changes happen instantly, so everyone is always on the same page, and it is easy for customer support to inform them about the updates. Review collected by and hosted on G2.com.

It doesn’t offer as many technical features as other tools like Jira. Review collected by and hosted on G2.com.

Manage user stories in a better way. Very easy to use and I can run the scrum without opening the stories. Review collected by and hosted on G2.com.

Sometimes the changes will not reflect immediately if any epic or space is updated. Review collected by and hosted on G2.com.

Shortcut tickets it forces me to think clearly about my tasks and summarise them in a neat understandable way. So Shortcut becomes my to-do list and it clears out what exactly needs to be done. Since Shortcut is interactive, the client/user can see my interpretation of the task/problem and either add comments to clarify or change where necessary. The tasks in every story helps immensely to estimate the story and also helps to manage expectations on when this will be completed. The filters help to isolate each developer/analysts stories and we are able to arrange it in "swim lanes" and use it as it is for our Scrumboard. Thus Shortcut integrates seamlessly with our Scrum process. I use Shortcut every day and when one story is blocked temporarily I can easily see which Story is next in line. I was able to easily implement Shortcut as my main and only Scrum tool. Since the Stories as neatly defined I can prioritise easily and the client/user can easily see the priorities. This records and supports the Customer without me having to constantly feed back in emails, making Customer Support seamless and automated. Review collected by and hosted on G2.com.

I want to add the time (in hours and minutes) that I spend on a storie - like a timesheet/timetracker Review collected by and hosted on G2.com.

- It's simple and easy to use.

- The interface's ergonomics are LEAN with no useless functions.

- The App is fast and efficient (when you make a change, it impacts the search results immediately - not the case for example with JIRA).

- You don't need a lot of time to learn how to use it in the everyday backlog.

- The design is nice and modern, unlike some big Apps (which does arouse envy to use it). Review collected by and hosted on G2.com.

Maybe, some dashboards are not so useful... I rarely use them since we don't have any use case for them.

The design layout of the roadmap could be better... more interactive in any case: for example, it could be useful to be able to visualize the hierarchy tree (by project / milestone - epic - story or by date / iteration / year - month - week) with some clicks directly on an element of the roadmap - same principle of the hierarchy drilling used by business intelligence tools like PowerBI... Review collected by and hosted on G2.com.

It's centred around how software is written today but flexible enough to not dictate how your team should work. I've used it with a more scrum oriented workflow and a more kanban workflow, and coordinating between technical and non-technical teams, and I found it worked well.

We used the git integration and I found that super helpful. I've generally found it pretty easy to use both for daily use and on a side project.

Note:

- In the "things to consider" section below it lists "ease of implementation" and I'm not sure how that's different from ease of use, but if it means how easy it is to set up your organization the way you want, I've found it good. Review collected by and hosted on G2.com.

There are a lot of knobs and options that are helpful when the organization is big enough and the needs complex enough, but when you just have a few devs on something, some of the details and repetition can be more distracting than useful -- eg. the distinction between "technical area," "skill set" and "product area" can be redundant, even when you might want to distinguish between eg. front end and back end teams.

It would be handy if the milestones feature could be available for the free tier. I realize you want to keep the more "enterprise" features for paying customers, but for bootstrapping a little project that may or may not grow, just the ability to have milestones like MVP, soft launch etc. can help get you to the "ok now this is a real product" stage. Review collected by and hosted on G2.com.