# Shopkeeper POS Reviews **Vendor:** Markinson Business Software Solutions **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.8/5.0 **Total Reviews:** 6 ## About Shopkeeper POS Shopkeeper is more than just a Point of Sale system. It is a complete retail management solution offering inventory control, point of sale, accounting, reporting and much more ## Shopkeeper POS Reviews ### 1. Streamlining Sales **Rating:** 4.0/5.0 stars **Reviewed by:** Abhishek D. | web assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Shopkeeper POS?** I like best about Shopkeeper POS is how easy it is to use. The interface is simple and intuitive, making it a breeze to ring up sales and manage inventory. **What do you dislike about Shopkeeper POS?** It is hard to connect with other software and not much flexibility to customize it . **What problems is Shopkeeper POS solving and how is that benefiting you?** it is benefiting me for Streamlining Sales Processes,Sales Reporting and Analytics, and Customer Relationship Management (CRM) ### 2. trying to explani why it is a useful **Rating:** 5.0/5.0 stars **Reviewed by:** Muke S. | Logistics Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Shopkeeper POS?** the way it manages the the cloud connected point of sale, makes the work and transactions so smooth **What do you dislike about Shopkeeper POS?** haven't disliked anything yet but if i do, will surely share **What problems is Shopkeeper POS solving and how is that benefiting you?** ShopKeep POS helps in businesses to process transactions, including credit cards, debit cards, and cash. It also offers built-in reports, inventory monitoring, and features like QR code ordering and tiered rewards programs. which is always great ### 3. Review for the Best POS System **Rating:** 4.0/5.0 stars **Reviewed by:** TARIQ B. | Project & Team Lead / Applications Admin, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Shopkeeper POS?** Easy to use and user friendly. time saving **What do you dislike about Shopkeeper POS?** administration of the software. users get stuck in adminsitration **What problems is Shopkeeper POS solving and how is that benefiting you?** its fast and very easy to manage the sale transactions. ### 4. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Chelladurai B. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Shopkeeper POS?** Beautiful interface and integrated with accounting software... Exportable in various formats **What do you dislike about Shopkeeper POS?** Nothing to say about downside of the software **What problems is Shopkeeper POS solving and how is that benefiting you?** Tracking sales in real time and data analysis in various perspective ### 5. Company Doesn't Listen to Needs **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2023 **What do you like best about Shopkeeper POS?** Easy to set up and use. The program has many good features, but still needs some basic improvements. **What do you dislike about Shopkeeper POS?** 1. There are features I have asked about, such as I want away to keep track of where my customer referrals are coming from; when I asked about this, they told me no one ever asked for this feature! Do you want to know where your business is being generated from...when I put a customer in the POS I should be able to have an option, referred by: google, John Doe, Facebook, etc. 2. Then I asked about generating a report of who has not ordered or been in my store in more than 30 days (so I can send out a text) so it would be nice to be able to generate a report that has the name, phone number and date last ordered so that I could upload to my texting program. NO option, and again they told my manager, no one ever asked. I'm disappointed no one cares more about the customer at lightspeed/shopkeep as the software is very easy to use, and there are many good features, and I do like it. 3. The hardware you have to use with their system is not very good; my scanners use a lot of double AA batteries and are barely out of warranty...the system definitely could be better. **What problems is Shopkeeper POS solving and how is that benefiting you?** None that I addressed in my dislikes. ### 6. Nice system with some flakey issues **Rating:** 3.5/5.0 stars **Reviewed by:** Scott B. | Owner and President, Consumer Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2019 **What do you like best about Shopkeeper POS?** Shopkeep POS is a nicely laid out system with nice tools for keeping track of POS activities. Some of the recent changes to fix little nits have been welcome, but it is good for a small shop. **What do you dislike about Shopkeeper POS?** First and foremost, the interaction between the iPad POS and the Clover device is very inconsistent. The clover has serious problems with not connecting and the POS app on the iPad does not seem to notice it properly. It fails too often and when there are customers present. It is very nice when it works but there are too many times when it fails. **Recommendations to others considering Shopkeeper POS:** Make sure this is what you need. The system is very generic. In fact, it would be better in a restaurant environment than in a retail situation. If you have variable inventory, then consider other options. Also, if you need to invoice customers, be prepared to use another service on top of Shopkeep. **What problems is Shopkeeper POS solving and how is that benefiting you?** Shopkeep POS has a nice interface and has made it easy to handle transactions. It has made getting people signed up to our mailing list easy with its Mailchimp integration. ## Shopkeeper POS Discussions - [What is Shopkeeper POS used for?](https://www.g2.com/discussions/what-is-shopkeeper-pos-used-for) - [View Shopkeeper POS pricing details and edition comparison](https://www.g2.com/products/shopkeeper-pos/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+09%3A57%3A56+-0500&secure%5Bsession_id%5D=0256af10-0451-428e-a031-1e3b4fbe6141&secure%5Btoken%5D=5cb83a996f947a7de43be22dad964d6f048bdabb5e249b273eaa4fc7e4a49eb4&format=llm_user) ## Shopkeeper POS Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Integration** - Accounting - E-commerce - Multi-store ## Top Shopkeeper POS Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,181 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (352 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (350 reviews)