# Shipway Reviews **Vendor:** Shipway Technologies **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 5.0/5.0 **Total Reviews:** 8 ## About Shipway Shipway is a SAAS based solution, that helps eCommerce owners automate their shipment tracking notifications and keep customers updated with their delivery updates. ## Shipway Pros & Cons **What users like:** - Users value the **customization options** of Shipway, enjoying its user-friendly dashboard and flexible payment plans. (1 reviews) - Users appreciate the **ease of use** with Shipway, benefiting from its intuitive dashboard and responsive support. (1 reviews) - Users value the **easy integrations** of Shipway, appreciating the user-friendly dashboard and instant support for queries. (1 reviews) - Users appreciate the **flexible payment plans** and support, enhancing their overall experience with Shipway. (1 reviews) - Users appreciate the **helpfulness** of Shipway, noting instant resolution to queries and excellent account support. (1 reviews) - Prompt Service (1 reviews) - Returns Management (1 reviews) - Tracking (1 reviews) - Tracking Efficiency (1 reviews) - Users find the **user-friendly interface** of Shipway enhances their experience with easy navigation and accessibility. (1 reviews) **What users dislike:** - Users report **delays** in order status updates, particularly for NDR and Delivered notifications, impacting overall satisfaction. (1 reviews) - Users find the **disputes shipment case resolution process** to be confusing and frustrating, hindering effective problem-solving. (1 reviews) - Users often face **tracking issues** with Shipway, leading to delays and confusion in order status updates. (1 reviews) ## Shipway Reviews ### 1. User Friendly, easy to use dashboard with an overview of overall data **Rating:** 5.0/5.0 stars **Reviewed by:** Orders F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2025 **What do you like best about Shipway?** User friendly, easy dashboard, flexible payment plans and account support. Instant resolution to queries and concern. **What do you dislike about Shipway?** Disputes shipment case resolution process **What problems is Shipway solving and how is that benefiting you?** Resolving tech issues during the day to day operations ### 2. Useful to track multiple courier in one platform with dedicated branded tracking page **Rating:** 5.0/5.0 stars **Reviewed by:** Sushmita P. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Shipway?** With the shipway, I can manage my all shipments for different courier together, and can track the status as well **What do you dislike about Shipway?** Everything is working great, no complain as of now **What problems is Shipway solving and how is that benefiting you?** Managing the multiple courier logistics in one platform and customer can track the shipment with the branded tracking page ### 3. We are satisfied with shipway real time order tracking and notification which they share on Realtime **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya R. | Product Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2025 **What do you like best about Shipway?** - Real time order tracking -Return management **What do you dislike about Shipway?** Time to update order status for NDR, Delivered was late. **What problems is Shipway solving and how is that benefiting you?** order tracking & Notification helps us to get the details about real time order sync details. ### 4. Best Shipping Software for Enterprise Scale Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Shipway?** Robustness of software product Richness of features Customer Support Experience User Experience and Interface Easy integrations. **What do you dislike about Shipway?** Absolutely love it! Not much to dislike! **What problems is Shipway solving and how is that benefiting you?** Transparency, Tracking, and Aggregation of 3PLs ### 5. Very useful to create a branded shipping/tracking page **Rating:** 5.0/5.0 stars **Reviewed by:** siddhant a. | Marketing head, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Shipway?** It has a host of features such as real-time tracking, customer reviews, etc. In addition, it allows converting customers even when they are tracking their orders. **What do you dislike about Shipway?** Haven`t come across anything that I dislike about the app yet. On the contrary, it is pretty much everything I was looking for, if not more. **What problems is Shipway solving and how is that benefiting you?** Shipway helps automate answering our customer queries as they can track their orders at any time. As a result, it saves us a ton of time. ### 6. Great product for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata A. | Director, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Shipway?** It creates a branded tracking page with the brand logo. It even allows displaying customer reviews on the tracking page. **What do you dislike about Shipway?** Their base plan is capped at 50 orders per month. I wish they allowed more orders in the base plan. **What problems is Shipway solving and how is that benefiting you?** Shipway creates a branded tracking page that customers can use anytime to track their orders. It is incredibly easy for us as we don`t have to answer multiple queries. ### 7. Shipway is smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Sakshi S. | omni sports leader, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2022 **What do you like best about Shipway?** Its a good website which helps you track with real time tracking **What do you dislike about Shipway?** Glitches in the website sometimes makes you annoyed **What problems is Shipway solving and how is that benefiting you?** Easy tracking has helped me in handling my things better ### 8. Superb for detailed order information **Rating:** 5.0/5.0 stars **Reviewed by:** Anshika S. | Sports Leader, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Shipway?** You can easily track order through part id. It gives entire information of the journey of order. **What do you dislike about Shipway?** Nothing as such. It's going good sinc ei have been using it. **Recommendations to others considering Shipway:** Best tool to make e commerce flourish **What problems is Shipway solving and how is that benefiting you?** Order Tracking Order Journey AWB no and exact order date ## Shipway Discussions - [What is Shipway.in used for?](https://www.g2.com/discussions/what-is-shipway-in-used-for) - [View Shipway pricing details and edition comparison](https://www.g2.com/products/shipway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+23%3A46%3A19+-0500&secure%5Bsession_id%5D=ce47289a-1abc-4f88-8082-b72edf045738&secure%5Btoken%5D=52f232786ff4a86e94fadac29f18a6625b270630401975744ad7952901e583be&format=llm_user) ## Shipway Features **Integrations** - E-Commerce - WMS - Accounting - OMS **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Tracking** - Shipping - Inventory **Transactions** - Exchange - Approvals - Refund - Credit ## Top Shipway Alternatives - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (308 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (256 reviews) - [FacilityOS](https://www.g2.com/products/facilityos/reviews) - 4.7/5.0 (259 reviews)