--- title: Shipway Reviews meta_title: 'Shipway Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Shipway works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 8 scale: '5' date_modified: '2026-09-23' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shipway Reviews **Vendor:** Shipway Technologies **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 5.0/5.0 **Total Reviews:** 8 ## About Shipway Shipway is a SAAS based solution, that helps eCommerce owners automate their shipment tracking notifications and keep customers updated with their delivery updates. ## Shipway Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **customization options** of Shipway, benefiting from user-friendly design and flexible support features. (1 reviews) - Users praise the **ease of use** of Shipway, highlighting its intuitive dashboard and responsive support for queries. (1 reviews) - Users value the **easy integrations** of Shipway, benefiting from a user-friendly dashboard and prompt support. (1 reviews) - Users value the **flexible payment plans** that Shipway offers, enhancing their overall satisfaction and convenience. (1 reviews) - Users appreciate the **helpful support** from Shipway, enjoying instant resolutions to their queries and concerns. (1 reviews) - Prompt Service (1 reviews) - Returns Management (1 reviews) - Tracking (1 reviews) - Tracking Efficiency (1 reviews) - Users find the **user-friendly interface** of Shipway enhances their experience with easy navigation and accessibility. (1 reviews) **What users dislike:** - Users experience **delays** in order status updates, affecting their tracking and overall satisfaction with Shipway. (1 reviews) - Users face challenges with the **disputes shipment case resolution process** , negatively impacting their overall shipping experience. (1 reviews) - Users report **tracking issues** with Shipway, particularly with delayed updates on order status and delivery times. (1 reviews) ## Shipway Reviews ### 1. User Friendly, easy to use dashboard with an overview of overall data **Rating:** 5.0/5.0 stars **Reviewed by:** Orders F. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 02, 2025 **What do you like best about Shipway?** User friendly, easy dashboard, flexible payment plans and account support. Instant resolution to queries and concern. **What do you dislike about Shipway?** Disputes shipment case resolution process **What problems is Shipway solving and how is that benefiting you?** Resolving tech issues during the day to day operations ### 2. Useful to track multiple courier in one platform with dedicated branded tracking page **Rating:** 5.0/5.0 stars **Reviewed by:** Sushmita P. | Business Development Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** March 21, 2024 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Shipway?** With the shipway, I can manage my all shipments for different courier together, and can track the status as well **What do you dislike about Shipway?** Everything is working great, no complain as of now **What problems is Shipway solving and how is that benefiting you?** Managing the multiple courier logistics in one platform and customer can track the shipment with the branded tracking page ### 3. We are satisfied with shipway real time order tracking and notification which they share on Realtime **Rating:** 5.0/5.0 stars **Reviewed by:** Aditya R. | Product Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through Google One Tap using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 20, 2025 **What do you like best about Shipway?** - Real time order tracking -Return management **What do you dislike about Shipway?** Time to update order status for NDR, Delivered was late. **What problems is Shipway solving and how is that benefiting you?** Order tracking & Notification helps us to get the details about real time order sync details. ### 4. Best Shipping Software for Enterprise Scale Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 19, 2024 **What do you like best about Shipway?** Robustness of software product Richness of features Customer Support Experience User Experience and Interface Easy integrations. **What do you dislike about Shipway?** Absolutely love it! Not much to dislike! **What problems is Shipway solving and how is that benefiting you?** Transparency, Tracking, and Aggregation of 3PLs ### 5. Very useful to create a branded shipping/tracking page **Rating:** 5.0/5.0 stars **Reviewed by:** siddhant a. | Marketing head, Consumer Goods, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 20, 2022 **What do you like best about Shipway?** It has a host of features such as real-time tracking, customer reviews, etc. In addition, it allows converting customers even when they are tracking their orders. **What do you dislike about Shipway?** Haven't come across anything that I dislike about the app yet. On the contrary, it is pretty much everything I was looking for, if not more. **What problems is Shipway solving and how is that benefiting you?** Shipway helps automate answering our customer queries as they can track their orders at any time. As a result, it saves us a ton of time. ### 6. Great product for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata A. | Director, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** September 16, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Shipway?** It creates a branded tracking page with the brand logo. It even allows displaying customer reviews on the tracking page. **What do you dislike about Shipway?** Their base plan is capped at 50 orders per month. I wish they allowed more orders in the base plan. **What problems is Shipway solving and how is that benefiting you?** Shipway creates a branded tracking page that customers can use anytime to track their orders. It is incredibly easy for us as we don`t have to answer multiple queries. ### 7. Shipway is smooth **Rating:** 5.0/5.0 stars **Reviewed by:** Sakshi S. | omni sports leader, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** July 16, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Shipway?** It's a good website which helps you track with real-time tracking **What do you dislike about Shipway?** Glitches in the website sometimes make you annoyed **What problems is Shipway solving and how is that benefiting you?** Easy tracking has helped me in handling my things better ### 8. Superb for detailed order information **Rating:** 5.0/5.0 stars **Reviewed by:** Anshika S. | Sports Leader, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 29, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Shipway?** You can easily track order through part id. It gives entire information of the journey of order. **What do you dislike about Shipway?** Nothing as such. It's going good sinc ei have been using it. **Recommendations to others considering Shipway:** Best tool to make e commerce flourish **What problems is Shipway solving and how is that benefiting you?** Order Tracking Order Journey AWB no and exact order date ## Shipway Discussions - [What is Shipway.in used for?](https://www.g2.com/discussions/what-is-shipway-in-used-for) - [View Shipway pricing details and edition comparison](https://www.g2.com/products/shipway/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-03+02%3A14%3A03+-0500&secure%5Bsession_id%5D=bd38a9b5-0981-4905-af52-5b8b03d74efb&secure%5Btoken%5D=61ebd41b0372b5111d20e4eb5a46ee326cabaa6515186dd3bab2df0552335f7b&format=llm_user) ## Shipway Features **Integrations** - E-Commerce - WMS - Accounting Integration - OMS **Agentic AI - Package Tracking** - Multi-step Planning - Cross-system Integration - Proactive Assistance **Tracking** - Shipping - Inventory - Freight Shipping - Air Shipping - Ground Shipping **Transactions** - Exchange - Approvals - Refund - Credit **Additional Functionality** - Driver Management - AI Copilot - Reporting/Analytics - Resource Management - Quality Control - Warrant Tracking - Generative AI - Alerts/Notifications - Refund Management - Order Tracking - Vendor Management - Inventory Management - Traceability - Barcoding/RFID - Route Optimization - Self Service Portal - Customer Portal - Payment Processing - Shipping Management - Repair Management - API - Field Reporting - Label Printing - Supply Chain Management - Warehouse Management - Asset Tracking - Refund Opportunity Identification ## Top Shipway Alternatives - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.7/5.0 (326 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (273 reviews)