The G2 on Shipup

AJ

Aedish Kumar J.

Software Engineer

Mid-Market (51-1000 emp.)

7/27/2022

"Very Reliable"

4.5/5

What do you like best about Shipup?

Ship up is a reliable service and there is fast interaction Review collected by and hosted on G2.com.

What do you dislike about Shipup?

We should be contacted rapidly when having problems. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

5/17/2022

"Simple and effective"

5/5

What do you like best about Shipup?

The user interface is pleasant (pretty and ergonomic). The team is friendly and responsive in case of a problem. Prices have not increased over time, unlike other online services (example Trustpilot). Review collected by and hosted on G2.com.

What do you dislike about Shipup?

We have nothing to report. Except possibly that 1200 € per year for something that runs on its own might be a lot, but the email sending is included, so it's reasonable. Review collected by and hosted on G2.com.

Recommendations to others considering Shipup:

We are satisfied and everything is running smoothly without needing to revisit it. It's been some time already, let's see if other competitors have appeared on the market. Review collected by and hosted on G2.com.

What problems is Shipup solving and how is that benefiting you?

Shipup has allowed us to improve the user experience following orders placed on our site. We can have control over the information sent or not and have visibility on the information received by the customer. Review collected by and hosted on G2.com.

AE

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

7/6/2022

"Perfect onboarding and very available kind team!"

4/5

What do you like best about Shipup?

Easy onboarding and easy back office. An helpful team to advise you on what to do. Review collected by and hosted on G2.com.

What do you dislike about Shipup?

nothing at all, for the moment it's too soon to say what could be wrong. Review collected by and hosted on G2.com.

EN

Emilie N.

head of e-commerce

Small-Business (50 or fewer emp.)

5/17/2022

"Best tool for the shipment follow-up"

5/5

What do you like best about Shipup?

On the company's side, I like the ergonomy and the ease of use. On the client's side, I like the clarity of the follow-up. Since we work with Shipup, we have less messages from our clients. Review collected by and hosted on G2.com.

What do you dislike about Shipup?

You can only improve the emails follow-up. I would need to have more statistics about the emails. Review collected by and hosted on G2.com.

AB

Verified User in Building Materials

Small-Business (50 or fewer emp.)

3/16/2022

"Shipup"

3.5/5

What do you like best about Shipup?

It is very easy to use. The people are super helpful in getting us what we needed and help that we needed. We use this with Netuiste. Review collected by and hosted on G2.com.

What do you dislike about Shipup?

It is very customizable, however, at the very same time very limiting. There are a lot of things that we wish we could do with it but we can't because of how locked it is. Review collected by and hosted on G2.com.

AA

Audrey A.

Responsable ecommerce

Small-Business (50 or fewer emp.)

5/17/2022

"Incroyable"

5/5

What do you like best about Shipup?

The platform for clients, the templates are easy to customize as well as the wording. The support service is also very efficient for deployment and follow-up. Review collected by and hosted on G2.com.

What do you dislike about Shipup?

I rarely use dashboards to rate carriers. But everything works correctly. Review collected by and hosted on G2.com.

XP

Xavier P.

COO

Small-Business (50 or fewer emp.)

3/16/2022

"Great start!"

4.5/5

What do you like best about Shipup?

Easy to configure and to use

Great onboarding Review collected by and hosted on G2.com.

What do you dislike about Shipup?

Disconnect the notifications from the carriers is not easy and requires strong skills. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

5/17/2022

"rather Yes"

3.5/5

What do you like best about Shipup?

It's an easy-to-use and quite intuitive tool. Review collected by and hosted on G2.com.

What do you dislike about Shipup?

Some technical aspects are not simple to understand for everyone Review collected by and hosted on G2.com.

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