# Shippo Reviews **Vendor:** Shippo **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.2/5.0 **Total Reviews:** 77 ## About Shippo Everything you need for scalable shipping in one place, plus the best rates from top carriers. Seamlessly sync your orders from all of the top e-commerce platforms and get access to the best rates from 40+ carriers worldwide including UPS, USPS, and FedEx. Shippo’s end-to-end multi-carrier shipping software is well-equipped to support you as your needs grow. Automate workflows across the entire fulfillment journey making it easy to scale. Over 100K brands trust Shippo. Top features include: \>\>The end-to-end shipping platform for every business - Make shipping a seamless part of your business - connect your e-commerce platform or build our implementation-ready API directly into your workflow, fulfill orders quickly with smart defaults and configurable automations, and gain insights that help you ship smarter with analytics and reporting. \>\>Support every step of the way - Go with confidence thanks to our experienced customer support, implementation and success teams. We have the shipping knowledge to get you started quickly and keep you up and running consistently. \>\>Grow into the future with Shippo - You will only ship more tomorrow. Shippo is there for you with 99.99% uptime, a modern tech stack, and all the features you need to create a greater brand connection to your customers and scale to match your highest ambitions. Just like our 100,000+ customers, Shippo can help you grow into the future with confidence. ## Shippo Pros & Cons **What users like:** - Users love the **ease of label creation** with Shippo, making multi-carrier shipping efficient and streamlined. (4 reviews) - Users love the **ease of setting up Shippo's label printing** , quickly getting started with efficient multi-carrier shipping. (4 reviews) - Users love the **ease of use** with Shippo, enabling quick setup and efficient management of shipping labels. (2 reviews) - Users benefit from **easy shipping** with Shippo, enjoying efficient label printing and multi-carrier management for their orders. (2 reviews) - Users value the **seamless ecommerce integration** of Shippo, enhancing efficiency across multiple shipping platforms for small businesses. (2 reviews) - Users value the **seamless marketplace integration** of Shippo, enhancing efficiency and simplifying multi-platform order management. (2 reviews) - Rate Comparison (2 reviews) - Shipping Management (2 reviews) - Tracking (2 reviews) - API Usability (1 reviews) **What users dislike:** - Users report **label issues** causing confusion and extra work, particularly with billing and integration challenges. (3 reviews) - Users face **account closure issues** requiring selfies for verification, raising concerns about integration into their systems. (2 reviews) - Users face **integration issues** with Shippo, especially regarding account verification and webhook reliability complications. (2 reviews) - Users report **order management issues** with Shippo, including account closures and confusing navigation within the platform. (2 reviews) - Users note **carrier limitations** , feeling support for regional couriers and shipment management could be more flexible. (1 reviews) - Extra Charges (1 reviews) - Users point out the **limited customization** options for tracking pages and notifications, hindering personalized branding efforts. (1 reviews) - Users find Shippo's features **limited** , especially regarding batch management and customization options for enhanced user experience. (1 reviews) - Limited Integrations (1 reviews) - Missing Features (1 reviews) ## Shippo Reviews ### 1. All-in-One Order Snapshot Makes Shipping Labels Fast and Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Tom l. | sales and marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Shippo?** The best feature of Shippo that I have not found with any other similair service is the ability for me to get a full snapshot of all the orders I am buying labels for. From there I can change the service on each shipment without having to leave the screen. If I have 15 orders and some go fedex, some ups, some canada post. I can shop the rates right on that screen, change the services and hit buy labels and it will print them all out. **What do you dislike about Shippo?** I dont have any dislikes currently. I did have an issue with billing for sometime where each label was getting billed individually and was just some extra work for AP but that has since been sorted out! **What problems is Shippo solving and how is that benefiting you?** Shippo allows me to populate all my shipping services in one place. I have it linked to shopify and the handshake between the two softwares makes life a lot easier. All new orders get populated into shippo, when the label is bought the tracking number goes back to shopify. ### 2. So easy to use- easy setup, navigation and always works- saving me time and money! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian F. | Senior Engineer Information Technology Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2023 **What do you like best about Shippo?** Super easy to use and setup. Tracks your shipments and takes the guesswork out of shipping! **What do you dislike about Shippo?** Sometimes I get lazy and just grab a label from the other app, would be nice if those linked to Shippo direct so I could see the best pricing options. **What problems is Shippo solving and how is that benefiting you?** Makes it easier to sell and ship online, one less headache to deal with and the setup and use is sooooo easy ### 3. Easy Tab Navigation, Not Enough Fields for Customization **Rating:** 2.5/5.0 stars **Reviewed by:** Brooke B. | Logistics Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Shippo?** Everything was easy to navigate by tabs. **What do you dislike about Shippo?** There wasn't enough Custom Field to record our shipping info as well as all of our other additional fields we continue to fill out per order. **What problems is Shippo solving and how is that benefiting you?** Shippo does take away the need for manual order building via independent carrier websites. ### 4. Easy-to-Use Shipping Software with Great Price and Speed Comparison Options **Rating:** 5.0/5.0 stars **Reviewed by:** Mamdoh N. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Shippo?** It is an easy to use shipping software that does the job well. I especially love how it gives me options comparing prices and shipping speed. Competitively priced API connection. **What do you dislike about Shippo?** Manually created orders don't reflect the Sales Order number. Doesn't support splitting orders. **What problems is Shippo solving and how is that benefiting you?** Easy shipping and order management. ### 5. Easy Shipping Label API Setup, Breakup Was Hard **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Shippo?** It's very easy to set up the API and get rolling with shipping labels. We were able to get up and running in no time. **What do you dislike about Shippo?** They closed my account and wouldn't open it back up without me sending selfies (weird?). I would be cautious about integrating this into your system. Shippo will close your account if they believe you are fraudulent. They require you to upload your ID and take live selfies and send them to them. I deal with other vendors and businesses all the time and do not have to do this nonsense. Beware! **What problems is Shippo solving and how is that benefiting you?** Shippo helped us eliminate using 3rd party software outside of our ERP system. It was helpful having it integrated into our system. ### 6. Best Shipping Platform for ecomm **Rating:** 4.5/5.0 stars **Reviewed by:** Tom L. | Brand Manager, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Shippo?** The ability to shop rates on the fly and print labels in bulk is something I have not seen on any other platform. I have tried multiple shipping ERPS and every one of them would add way more fulfilment time to my operation. Shippo allows me to select all of my orders at once and select different shippers for each and then printing them all. **What do you dislike about Shippo?** The only downside is the billing. It would be nice to be able to get all my shipments compiled onto one bill and sent weekly. Easier for accounts payable to pull those out. **What problems is Shippo solving and how is that benefiting you?** Shipping our online orders while shopping rates to get the best pricing and keep shipping costs low. ### 7. The best tool out there for automated shipping tracking API functions. **Rating:** 5.0/5.0 stars **Reviewed by:** sean m. | Technical Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Shippo?** Shippo makes multi-carrier shipping easy and efficient, especially for small businesses and teams managing multiple orders across different platforms. The dashboard is clean, the API is well-documented, and the label generation process is smooth. I particularly appreciate the real-time tracking updates, automated notifications, and support for bulk shipping workflows. It integrates well with platforms like Shopify, Etsy, and even custom order systems, which helps us streamline fulfillment without constantly switching tools. The webhooks for tracking updates are a great feature that adds automation and insight to our process. **What do you dislike about Shippo?** While Shippo is solid overall, a few things could be improved. First, the handling of webhook reliability and delivery diagnostics could be more transparent—when something goes wrong, it’s not always easy to pinpoint the issue without external testing. Additionally, adding more customization options for tracking pages and branded notifications would really enhance the customer experience. From a user perspective, the UI can feel limited when trying to manage large batches of shipments—basic filtering, tagging, and export features could be more flexible. Also, support for more international carriers and services, especially regional couriers, would be a huge win for global users. Finally, offering more robust error messaging or sandbox testing tools would make integration for developers much smoother. However, at the end of the day Shippo is still the best tool out there for this job. **What problems is Shippo solving and how is that benefiting you?** Shippo is solving the problem of manually tracking shipments across multiple carriers in our Airtable-based purchase tracking system. Before integrating Shippo, tracking information had to be checked manually on each carrier’s website, then copied into Airtable records—wasting time and increasing the risk of errors or outdated data. Now, with the Shippo API connected to Airtable, shipment status, location, ETA, and last tracking update are automatically pulled and logged in real-time. This means we have a centralized, accurate, and up-to-date view of all shipments—without any manual effort. It keeps our team informed, helps us respond to delays quickly, and provides better visibility to stakeholders relying on accurate delivery timelines. Overall, Shippo has turned a tedious, error-prone process into a seamless and automated workflow, which saves time and increases reliability across our logistics and purchasing operations. ### 8. Great platform that saves mibey **Rating:** 5.0/5.0 stars **Reviewed by:** Timothy G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2025 **What do you like best about Shippo?** The price. It saves a huge amount and works across multiple shipping platforms **What do you dislike about Shippo?** The relationship between the shipping and orders page is confusing. Sometimes the return label option does not work. **What problems is Shippo solving and how is that benefiting you?** It has everything in one place. And saves us money. ### 9. Shippo Has Been Fantastic For My Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Beth L. | Social Media Evaluator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2024 **What do you like best about Shippo?** I love how Shippo has integrated with my WIX website. I also love the shipping discounts! **What do you dislike about Shippo?** There isn't much I dislike about Shippo. It is a little wonky if you want to create a label independently from orders that come in through your site (once you have integrated it into the site). **What problems is Shippo solving and how is that benefiting you?** Shippo keeps me organized. It helps me keep track of the online orders that come in. It creates the labels for me. Also, it provides me with a shipping discount so that I can offer my customers the best rate possible. ### 10. Extremely user friendly and perfect for e-commerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber B. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2023 **What do you like best about Shippo?** I use Shippo daily for my Etsy store and they make it so easy to ship packages from their platform. The integration between the two companies is practically flawless. I love that Shippo has plans for those that are just starting out with limited budgets all the way to full blown day to day businesses. Shippo has something for everyone regardless of the amount of volume that you do. The dashboard it very simple to navigate from importing sales from my shop to creating new labels within the website. I love that they give you options on who you prefer to ship with and their pricing is affordable. **What do you dislike about Shippo?** One of the biggest downsides to using Shippo is that it doesnt' cooridnate very well with my Etsy shop. Sometimes when I am printing off the packing slips from within Etsy, they aren't lined up and listed exactly how they are in Etsy. Another thing that I've noticed is that sometimes it misses when the payment has went thru and it will show "payment pending" on Shippo.. so I have to double check from within Etsy that it is in fact an actual sale. I also wish their was a way to adjust the weight of a package with multiple checked instead of having to manually change it individually. It's small things because overall I like the website. **What problems is Shippo solving and how is that benefiting you?** The easy of double checking people's addresses, the simplicity of printing the labels and creating labels. I also enjoy that they have it built in for me to process refunds when I sometimes accidently buy postage. ### 11. Access to better pricing + no subscription cost=win win for small shippers **Rating:** 4.5/5.0 stars **Reviewed by:** Lucas H. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Shippo?** Shippo's UPS rates are considerably better than what I can access through WooCommerce or my own UPS account. The interface is smooth and reliable. Unlike some competitors, there's no monthly fee for using this service (though a premium subscription would entail a fee). Connecting to WooCommerce and eBay is very simple. **What do you dislike about Shippo?** My biggest dislike is really a feature request: I wish I could display live rates at checkout in a WooCommerce store. As it is, I wind up refunding customers for the overage they pay in shipping, as we don't want to make money on shipping. Additionally, it would be nice to integrate more tightly with WooCommerce's order notification system, sending tracking info as part of the Order Complete email instead of as a separate email from Shippo. **What problems is Shippo solving and how is that benefiting you?** We are a small online retailer and have access to other shipping options, but Shippo provides better rates with minimal overhead either in subscription costs or management time. We ship primarily USPS and UPS. ### 12. FASTEST AND CHEAPEST OPTION THAT EXIST **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa g. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Shippo?** Best prices for everything . I have done the comparisons. I have tried all of the competion. ALL OF THEM. Even directly through UPS. They are the best price, hands down. I have tried other because I desperately want to sync my cvs square orders to a shipping platform. Goshippo is the best price and it's worth the hassle. **What do you dislike about Shippo?** I have a list... 1. paste address section is terrible. 2. Import CVS is terrible 3. Email tracking information to customer doesn't send automatic. I have to go manually one by one to send tracking email to each order. Every single week! 4. I would like to paste customer name, email and address into the section directly since the cvs and orders don't sync automatically 5. I would like to pay a balance and deduct from their instead of having a bunch of $100 charges. 6. Pages freeze very easily **What problems is Shippo solving and how is that benefiting you?** Shipping labels for our small business ### 13. Shippo is easy.... **Rating:** 4.5/5.0 stars **Reviewed by:** Chris E. | Business Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** Shippo is easy to navigate and understand. It records all informaiton about the shipment and allows access to previous orders. Can switch out payments as needed and creat profiles. **What do you dislike about Shippo?** Only downside is when you create an "estimate" for shipping, it stays in the system. There is no way I could find to delete or remove. **What problems is Shippo solving and how is that benefiting you?** Its benefiting by cost savings and ease of use. You can create profiles for repeat clients and will put up most recent pricing. Even allow you to change dates and package sizes for better savings. ### 14. Easy to use, love the multiple users and amazon integration. **Rating:** 4.5/5.0 stars **Reviewed by:** Micah S. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** I love the amazon integration. One stop shop for all the carriers make choosing super easy. Also love the email notificaitons for the receiver. **What do you dislike about Shippo?** I wish you could save addresses that you ship to frequently. **What problems is Shippo solving and how is that benefiting you?** We used to have to shop around for all our shippers to see who fit best. Shippo allows me to see all those in one place. It confirms shipment with Amazon as well as a nice looking packing slip and email notification for the customer. ### 15. A simple app for supply chain **Rating:** 4.5/5.0 stars **Reviewed by:** Shiwam S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2023 **What do you like best about Shippo?** -Based on the package details shippo provides a comparison of major courier companies, these report include the shipping rates plus the delivery time. -Label maker: One tap label creation for shipment as well as return. -Provides a trial as well as a free version which is sufficient for smaller businesses. -Shipping calculator: Highly efficient shipping calculator which directly uses the courier partner APIs for it's calculation. -Web based app which means we can use it on Desktops as well as mobile. **What do you dislike about Shippo?** -Actual Shipping charges differ if you choose an unsupported partner. -There's no option to contact the support team via phone. -Return & refunds process is tricky, takes a long time. **What problems is Shippo solving and how is that benefiting you?** Shippo allows us to compare rates, print labels and track packages using a single application, it has streamlined the entire shipping operation in a few months. We no longer have to rely on any third party apps for our activities. ### 16. Affordable and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Josh W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Shippo?** I like that Shippo has such great rates compared to others. **What do you dislike about Shippo?** The downside about shippinis that they don't do all of the work for me. I have to measure and weigh my own packages instead of having a personal assistant to do it for me at no extra charge. **What problems is Shippo solving and how is that benefiting you?** Saves me standing in line at the post office and saves me money with discounted shipping rates. ### 17. Best Value for Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Jason R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Shippo?** I like how I can use one login to shop multiple shipping options. **What do you dislike about Shippo?** Shippo does not allow you to quote palletized freight from common carriers. Customer Support was difficult when I had an issue and needed help. I ended up using another provider. **What problems is Shippo solving and how is that benefiting you?** I don't think there are solving any problems for me currently. It is hard to contact anyone if needed immediately. ### 18. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle L. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** Shippo has been very easy to use and I got great prices from available shippers. If I needed a refund, it was also easy to submit that. **What do you dislike about Shippo?** Not really any downsides that I can think of thus far! **What problems is Shippo solving and how is that benefiting you?** I didn't have a platform to connect from Shopify and Amazon over to my 3PL. Shippo did exactly that. ### 19. Non-existent customer service **Rating:** 0.5/5.0 stars **Reviewed by:** Josh M. | Director of Paid Media, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Shippo?** Their labels are cheaper than buying from the courier directly. **What do you dislike about Shippo?** Non-existent customer service. I don't really know what to do. Been using them for months and never had to use customer service. Now, I think I need to change to the other large company in the space. **What problems is Shippo solving and how is that benefiting you?** They don't really solve problems. They just give cheaper rates than buying elsewhere. I would say they create more problems than they solve. **Official Response from Dominique Nguyen:** > Hi Josh, Thank you for sharing your feedback with us. We’re really sorry to hear about your experience with our customer support. Resolving issues and addressing concerns promptly is a top priority for us, as we understand the crucial role it plays in ensuring your logistics workflow run smoothly. Our dedicated support team is always here to assist you and can be reached via email or phone. Please feel free to get in touch with us at support@shippo.com or give us a call at (415)-779-7447 at your earliest convenience, and we will be more than happy to assist you. Please note that our phone support is available during standard business hours M-F. Thank you, Team Shippo ### 20. Easy-to-follow Format; Great Prices **Rating:** 5.0/5.0 stars **Reviewed by:** Linda E. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2023 **What do you like best about Shippo?** The format for completing a new label is super easy, and even more so if your account is linked with your Etsy account! **What do you dislike about Shippo?** Not being able to link more than 1 Etsy account. **What problems is Shippo solving and how is that benefiting you?** Easy to navigate the label making. ### 21. Great Shipping Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** Shippo is one of the easiest shipping platforms to use. I have tried others and they were cumbersome and convoluted. They have great customer support and I use it often. **What do you dislike about Shippo?** I wish Shippo had more webhook/API integrations with Pabbly and Zapier. I'd love to be able to send an sms requesting a review when the package is delivered. Maybe it can do that but I just don't know how yet. **What problems is Shippo solving and how is that benefiting you?** I needed an economical shipping solution. ### 22. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Shippo?** I like that Shippo is so user friendly, customer service is available if needed, and no hassles. From setting up our account to creating types of shipments to label printing, everything was very easily explained. I enjoy the fact that I am not limited to the amount of times I can log in a day and create a label. I do love that I can work on a label on my laptop and move to my ipad or my iphone. **What do you dislike about Shippo?** Honestly, I don't think there is anything I dislike about Shippo. **What problems is Shippo solving and how is that benefiting you?** Shippo is creating more time for me to do my daily things and creates flexibility and time management. ### 23. As a complete beginner on shipping Shippo made me look like an expert. **Rating:** 5.0/5.0 stars **Reviewed by:** Don B. | RETIRED As of DECEMBER 31st 2022, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** Easy to use. Simple. I have only needed help a couple of times and was helped quickly. **What do you dislike about Shippo?** Wow, Can't think of a downside yet. Have never had a problem. **What problems is Shippo solving and how is that benefiting you?** Getting products I sell out to buyers quickly with many choices in shipping companies for my buyers. ### 24. After many Dollars SHIPPO made the most sense **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Shippo?** One of the best features about SHIPPO are just that their features are so user friendly we were up and shipping in minutes. **What do you dislike about Shippo?** Whats' no to like about SHIPPO convenience, ease of use ,competitive price. **What problems is Shippo solving and how is that benefiting you?** SHIPPO SAVES US TIME AND MONEY ### 25. Shippo, shipping made simple. **Rating:** 5.0/5.0 stars **Reviewed by:** Lance E. M. | Seeking New Career Opportunities, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Shippo?** The ease of use made using Shippo very handy for my business. The fact that it integrates with some many various e-commerce platforms is a big plus when starting a business, and the budget is still a big concern. **What do you dislike about Shippo?** Needs more versatility as far as the type/style of the shipping label that can be used. It would be very beneficial to have a one in-done style invoice that you can print and have the shipping label at the bottom that you can peel and apply to the order. **What problems is Shippo solving and how is that benefiting you?** Don't have to use eBay, Amazon, or any other built-in shipping service. Since orders translate directly to our e-commerce site, it's streamless and makes shipping as simple as calling UPS for a pickup. ### 26. Powerful API and simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Photography | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Shippo?** I love the API and the ease of use. The number of features and carriers provided is excellent. **What do you dislike about Shippo?** difficulty getting some test environments to work properly. FedEx for example. **What problems is Shippo solving and how is that benefiting you?** integrating shipping into our internal applications and workflow ### 27. Cost effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Shippo?** Switch because the costs were less than ship station **What do you dislike about Shippo?** Interface needs some work. Bundle shipping labels. Being able to make a cost calculation for potential shipments. The system should store addresses for repeat shipments **What problems is Shippo solving and how is that benefiting you?** Making shipping labels ### 28. Has all the options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2023 **What do you like best about Shippo?** The ability to get all the options needed to set up shipping is great. With every major shipping company ready to set up and discounts are a great touch for small businesses! **What do you dislike about Shippo?** While the options are great, there are many of them, which is quite confusing to get set up. It would require extensive time to get set up for a small business or startup, which is rough as there are many things to get setup when starting a business. **What problems is Shippo solving and how is that benefiting you?** Shippo is bringing the competition to businesses looking to ship their products all over with automation features at the ready. Features and options for the most popular shipping companies available with options to integrate at deeper level with a current account if the business so chooses. ### 29. Easy to use and great rates! **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen W. | Owner/Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Shippo?** I use Shippo with my Wix website, and it is seamless. It makes shipping orders fast and efficient. Not to mention the rates are great! Highly recommend! **What do you dislike about Shippo?** So far, I have not found any downsides to using Shippo. **What problems is Shippo solving and how is that benefiting you?** Helps me ship out orders faster and more efficiently. ### 30. Saves tons on postage **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley A. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2023 **What do you like best about Shippo?** The savings are awesome - especially when bill shipping! **What do you dislike about Shippo?** I haven't found anything yet really, so far it has done everything I need and more! **What problems is Shippo solving and how is that benefiting you?** Saving money and time when bill shipping for work ### 31. Great until it wasn't **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2022 **What do you like best about Shippo?** * Rates are reasonable * Fees to use the platform are reasonable * Supports most providers * API for importing orders **What do you dislike about Shippo?** I've been using Shippo for 2+ years. It's been a constant headache. Here are some of the top hits: * Getting billed $108 in carrier fees for a $120 package which was sized correctly and weighed correctly in their interface * Constant nickel and dime charges from carriers. Seems like a new one each week. Boxes are measured with bogus dimensions which causes the fees * You don't know you're being charged these fees unless you check your bill * To give them some credit they were responsive and worked with me on most of the problems I encountered. Only until recently.. Honestly, don't nickel and dime people. Charge a monthly fee and be honest and up front. **What problems is Shippo solving and how is that benefiting you?** Fulfillment of products for a small business. ### 32. Easier to use than other shipping sites we tried **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Shippo?** It was pretty easy to figure out the site and get started quickly without much of a learning curve. **What do you dislike about Shippo?** Took a bit to get used to the interface and it is hard to select multiple orders or look at more of a summary view but otherwise not much **What problems is Shippo solving and how is that benefiting you?** We have to ship swag to our employees regularly and being able to input multiple orders at a time is great ### 33. Slow support, billing takes 24+ hours to update **Rating:** 0.0/5.0 stars **Reviewed by:** Vitaliy V. | CEO, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2022 **What do you like best about Shippo?** Like literally my billing is connected to UPS and FedEx, and it keeps requiring me to put a card down... Which I do every time... And then it doesn't update for 24 hours and support is nowhere to be seen, like a hippo underwater. They really don't understand bysinesses that need to keep things on time, they're more of the ChinaPost mindset (if it arrives it arrives). **What do you dislike about Shippo?** Support, frustrating forms that don't save your input and clear all your friends if you misclick, extremely long wait times to get a response, seems like Goshippo has never had actual experience with shipping from a business standpoint. **Recommendations to others considering Shippo:** This is not it, trust me **What problems is Shippo solving and how is that benefiting you?** I've tried to tell them for years, their system has literally been the same for the past 4 years, I haven't seen a single difference. They're wiping their butts with the seed money while I could pay a student to program what I need in a week. I'm genuinely livid with this company. ### 34. Shippo Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Shippo?** It is easy and convenient to ship my own packages at home. It also provides cheaper alternatives than what is offered at the post office. **What do you dislike about Shippo?** One of the downsides of using Shippo is having to print the label, since sometimes accessing a printer can be challenging personally. **What problems is Shippo solving and how is that benefiting you?** It keeps me from having to wait in the long lines at the post office, it also saves me money on shipping costs. ### 35. Love the application just wish it was more mobile friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Kasie M. | Junior Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Shippo?** I like how it allows me to select custom sizes for my business packaging and it really saves me money on shipping costs. It also syncs all of my orders from my GoDaddy site so i can just create my labels automatically along with letting my customers know that their package has been fulfilled. **What do you dislike about Shippo?** The one thing i dislike is the time it takes to process a refund for a label and that instead of being able to update an address on a label that has already been paid for, i have to refund and redo the address if something is typed in incorrectly by a customer. It is also not very mobile site friendly which is a little annoying. **What problems is Shippo solving and how is that benefiting you?** It has helped me keep my customers' orders in order and allows me to let them know all of the details of their orders as well. I really like the email to notify feature as well. ### 36. Best shipping software out there! **Rating:** 4.5/5.0 stars **Reviewed by:** Ted & Pat K. | Front desk agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2022 **What do you like best about Shippo?** It is easily integrated with our Wix store. The orders automatically sync up, making printing the shipping labels quick and easy. **What do you dislike about Shippo?** Occasionally there will be glitches with their website where we have troubles logging in or getting to our orders page to print the shipping labels. **What problems is Shippo solving and how is that benefiting you?** Being able to print shipping labels quickly and cost efficiently. ### 37. Powerful API, good rates **Rating:** 3.5/5.0 stars **Reviewed by:** Brett C. | Pres, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Shippo?** Easy Enrollment, seems to have alot of features if their verification process wasn't irritating. **What do you dislike about Shippo?** After signing up with an account the software seemed pretty straightforward, however after working with it a couple things happened: 1. My account was locked when I used the Test API system to start building an app 2. To unlock my account I was told I would need to provide an image of a Government Issued ID 3. I would also need to provide documentation on my business just to ship a couple products. Update* They reached out and opened up my account. I am actually quite pleased with the service now. **What problems is Shippo solving and how is that benefiting you?** The API is the reason that I'm using Shippo. The low initial price point of no cost is great for starting things out. This has helped us so we don't need to manually input information and get quotes. ### 38. Best Rates & Service! Second to none! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** Best rates and customer service, second to none. My labels print out asap without fail! Customer service beats out all others hands down! Shippo saves me $$$ every day! **What do you dislike about Shippo?** more integrations with other sites, not shopify and GoDaddy. Other than that the website is perfect and I use it every day! It saves me so much $$$! I switched from pirate ship! **What problems is Shippo solving and how is that benefiting you?** I have not had any problems which means shippo is doing an excellent job! I called once to ask a random question because I could not see the function and the rep clearly pointed it out. **Official Response from Dominique Nguyen:** > Hi there, thanks for leaving us a review! We appreciate that you've chosen Shippo for your shipping needs, and are happy to hear that it enables your business to grow by saving you tons of money! To help optimize your shipping process, please feel free to reach out to us at support@goshippo.com to let us know what other eCommerce platforms you would like to see us integrated with. This will tremendously help our Product team. Thank you, Team Shippo ### 39. Great tool, easy to use, wonderful easy integrations! **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Shippo?** Integration with Etsy and Wordpress so I don't have to manually re-enter address and item information! **What do you dislike about Shippo?** I'd LOVE to have it store addresses, so I can easily create new shipments to repeat customers! **What problems is Shippo solving and how is that benefiting you?** Reduced shipping prices, access to UPS, not just USPS (Etsy only offers USPS), and quicker to use! ### 40. Easy, Transparent and Quick Shipping at a Great Price **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac P. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** I like using Shippo because it integrates seamlessly with our retail website. **What do you dislike about Shippo?** There is nothing that we don't like about this service - other than we wish the shipping prices were lower. **What problems is Shippo solving and how is that benefiting you?** It's solving our e-commerce shipping needs and it benefits us because we are provided discounted shipping rates. ### 41. SHIPPO - awesome for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Reggie R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** The ability to compare shipping costs in real time **What do you dislike about Shippo?** I would like the ability to have this as an APP - instead of having to login online if I'm away from my computer **What problems is Shippo solving and how is that benefiting you?** SHIPPO has solved unexpected shipping cost by providing accurate actual charges ### 42. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Cassie M. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** That it's easy to use and integrates with my wix website. **What do you dislike about Shippo?** That it charges anytime and not a specific day or date without emailing us first. **What problems is Shippo solving and how is that benefiting you?** It benefits me because of its ease of use and works with Wix **Official Response from Dominique Nguyen:** > Hi Cassie, thanks for leaving us a review! We appreciate that you've chosen Shippo for your shipping needs, and wanted to quickly clarify that our billing cycle is every 7 days or if your bill exceeds the billing threshold of $100 - whichever comes first. We hope this helps! Thank you, Team Shippo ### 43. Easy to Use and Saves Us Money **Rating:** 5.0/5.0 stars **Reviewed by:** Theresa P. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Shippo?** It is easy to use and we are saving money. **What do you dislike about Shippo?** The search functionality could be improved. **What problems is Shippo solving and how is that benefiting you?** We ship a lot so it has made shipping easier and cheaper. **Official Response from Dominique Nguyen:** > Hi Theresa, thank you for leaving us a review! We're happy to hear that Shippo has helped streamline your shipping process and reduce your shipping costs! To further optimize your process, please feel free to reach out to us at support@goshippo.com to let us know what improvements you would like to see made to the search feature. This will help our team tremendously to understand what's working and what isn't. That being said, we appreciate that you've chosen Shippo for your shipping needs and are excited to grow with you! Thank you, Team Shippo ### 44. I'm surprised more businesses don't use Shippo **Rating:** 5.0/5.0 stars **Reviewed by:** Vanessa S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** Shippo saves me money, especially for my Shopify and Etsy orders **What do you dislike about Shippo?** It doesn't integrate will all the platforms that I sell on. **What problems is Shippo solving and how is that benefiting you?** Shippo helps me get better shipping rates **Official Response from Dominique Nguyen:** > Hi Vanessa, thanks for leaving us a review! We're happy to hear that Shippo empowers your small business to grow by saving you money! To help optimize your shipping process, please feel free to reach out to us at support@goshippo.com to let us know what other eCommerce platforms you would like to see us integrated with. This will tremendously help our Product team. We appreciate that you've chosen Shippo for your shipping needs and are excited to grow into the future with you! Thank you, Team Shippo ### 45. Other than the human verification at EVERY login, it's great. **Rating:** 2.5/5.0 stars **Reviewed by:** Brandon J. | Sales **Reviewed Date:** August 25, 2022 **What do you like best about Shippo?** I like that it sends emails to my customers with tracking updates. **What do you dislike about Shippo?** My biggest complaint is that every time you log in, you have to verify that you are human by clicking on various images. **What problems is Shippo solving and how is that benefiting you?** Saves time on the shipping process by allowing me to not spend much time at the post office. ### 46. Shippo is Great **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** Ease of use, interface, & flexibility/customization **What do you dislike about Shippo?** International Shipping could be easier for custom forms **What problems is Shippo solving and how is that benefiting you?** Have to make easier custom forms for international shipping. ### 47. Shippo is our go to shipping solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** API integrations with all of ecommerce partners. Automatic communications with our customers provide that extra touch of customer service (without any extra effort on our part). **What do you dislike about Shippo?** Not much, it goes what we need in a shipping solutions provider. **What problems is Shippo solving and how is that benefiting you?** Easy shipping solution for our business. Integrates all our ecommerce shops into one easy to manage platform. ### 48. Insurance Scam! **Rating:** 0.0/5.0 stars **Reviewed by:** Rodney G. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2022 **What do you like best about Shippo?** Convenient platform and competitive pricing. **What do you dislike about Shippo?** Shippo has a default insurance company which is themselves. However, the fine print says that the damaged item must remain with the recipient. So if a buyer claims damage, you must refund their money, and they keep the thing, or you send them an additional item. There is no way to inspect the damage and have a successful claim. ABSOLUTE SCAM! Stick with the shipper-supplied insurance. **What problems is Shippo solving and how is that benefiting you?** I filed a legitimate shipping damage claim, which was denied due to their deceptive practices. ### 49. easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** I love shippo because it connects with my website easily and makes printing labels and shipping super easy **What do you dislike about Shippo?** Wish it was easier to find the tracking link **What problems is Shippo solving and how is that benefiting you?** Making it easy to find the best rates for shipping labels. saves my business money **Official Response from Dominique Nguyen:** > Hi there, thanks for leaving us a review! We're happy to hear that Shippo seamlessly integrates with your eCommerce platform, streamlines your shipping process, and saves you money! If you're interested in finding a tracking link for one of your packages, you can head to your Shippo account and click into the "Shipments" section from the navigation bar. For any particular shipment, if you look in the "Carrier Service" column, you will see the tracking link right underneath the listed carrier service. If there's any improvements you would like us to make to the tracking link feature, please let us know and we would love to relay this feedback to our Product team. Thank you, Team Shippo ### 50. easy to navigate + great prices **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Shippo?** Shippo is incredibly easy and user-friendly... the discounted prices for USPS are great. **What do you dislike about Shippo?** I don't think I have any dislikes? I've never had an issue with using shippo. **What problems is Shippo solving and how is that benefiting you?** Shippo provides affordable prices for shipping in my online boutique business! ## Shippo Discussions - [Does Shippo have a monthly fee?](https://www.g2.com/discussions/does-shippo-have-a-monthly-fee) - [Why is Shippo cheaper?](https://www.g2.com/discussions/why-is-shippo-cheaper) - [What is better Shippo or ShipStation?](https://www.g2.com/discussions/what-is-better-shippo-or-shipstation) - [What is Shippo used for?](https://www.g2.com/discussions/what-is-shippo-used-for) - [View Shippo pricing details and edition comparison](https://www.g2.com/products/shippo-shippo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+00%3A33%3A32+-0500&secure%5Bsession_id%5D=ee4f0e4f-6f8c-4cd7-8663-e478bf6fb63c&secure%5Btoken%5D=4f2b08c631667feaccd037a2b1e0dedeb73bc53679712553cfe6b4521d7f03a7&format=llm_user) ## Shippo Integrations - [Airtable](https://www.g2.com/products/airtable/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Shippo Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes **Shipping Insurance** - Claim Tracking - Shipment Tracking Integrations - Cargo Tracking - Reporting & Analytics - B2C E-Commerce Tracking - Claim Filing **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top Shippo Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (173 reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - 4.5/5.0 (142 reviews)