ShiftWizard Reviews & Product Details

Overall ShiftWizard has significantly help improve our scheduling efficiency and transparency. The platform is user friendly and staff appreciate the ability to view and manage their schedules in real time. The shift request and swap features have helped streamline communication, reduce scheduling errors and promote accountability across teams. Weve also seen a increase in proactive scheduling behavior, as employees now have more control. Customer support has been great in assisting our team with creating new icons. Review collected by and hosted on G2.com.

Our company has multiple departments and multiple locations and it would be helpful if we were able to filter punch times by facility and department. Currently we are unable to do this and it would drastically help our productivity if we could. Also, a notification sound when we have a new message would be beneficial. Review collected by and hosted on G2.com.

The user interface is clear, easy to see, and usable even for staff who have color blindness like myself. Review collected by and hosted on G2.com.

It does not communicate well with the Workday system. The schedules are not able to pull into Workday effectively and clocked hours are not reflected in either system. This combined with the lack of ability to produce efficient reports to identify staff who are tardy or staff who have accrued unexcused absences makes it hard to be a manager in a healthcare setting. Review collected by and hosted on G2.com.

I think the most helpful thing about shift wizard is how you can see all available shifts on different floors while picking up overtime, as well as being able to swap, or give shift to others and being able to see shift available to pick up that someone has given away. I think it’s efficient and less time consuming this way. Review collected by and hosted on G2.com.

What I dislike about shift wizard is how your not able to see available shifts from all floors on one calendar you have to swap through so it does take more time to pick up overtime shifts because you have to swap through different floors to see what’s available. Review collected by and hosted on G2.com.

I like that SW is easily accessible from multiple places for all staff. I like the icons and are very useful. More staff engagement with this program in comparison to our older scheduling program. I really like that you can send messages out via SW and picking up shifts and requesting PTO is easier for the floor staff. Review collected by and hosted on G2.com.

I wish that you could set filters to say and not automatically returning to the default settings. A couple of my team members don't have/use cell phones or computers at home, and they haven't been able to find a good alternative to printing their schedule for home use and or daycare providers for parents. The log reports are tricky, especially when trying to determine the last date 5 different nurses on one shift was on low census last. Review collected by and hosted on G2.com.

My corporate leaders force us to use this product. I see no upsides when compared to When I Work, which was the system we were previously using without issue. Review collected by and hosted on G2.com.

In the healthcare industry, shifts change daily, if not hourly. ShiftWizard makes those changes difficult and unintuitive. Even if I'm not changing the schedule, I have to regularly change where scheduled staff are assigned. That is such a hassle in ShiftWizard. Also, shiftswaps are very confusing for me as a manager. It is never clear what shift is being swapped. Review collected by and hosted on G2.com.

SwhiftWizard is an app. Most of us agree there shouldn't be an f in the name. Review collected by and hosted on G2.com.

It is difficult to read, there is no way to change the view, trying to swap shifts is more difficult than it needs to be. Usually when someone swaps shifts with someone else, you have to be able to say with whom you plan to swap, and what hours, thats not a thing with this app. This app isn't one that my department chose to use, nor would we choose it if we had a choice. Review collected by and hosted on G2.com.

That you can see your schedule and department schedule, color coordination, pick up shifts Review collected by and hosted on G2.com.

Difficult to navigate at times, can’t see all open shifts at once and have to click through each location to look for open shifts, confusing buttons when have to intentionally click certain one in order to accept shift Review collected by and hosted on G2.com.

It's easy to understand and use functions. I use this app every day, so I pretty familiar with all the functions. Shift Wizard implements simplicity which adds to adds to the ease of functioning. The customer service call center is great also. If I have any concerns, I always call to speak to someone, and that is a plus for me. I feel very secure using Shift Wizard, and I am happy the company I work for uses this App. Review collected by and hosted on G2.com.

Can't say I have any dislikes, because it does what it's supposed to do. Review collected by and hosted on G2.com.

The only positive that comes to mind is the ease of placing timecard corrections. Review collected by and hosted on G2.com.

It is difficult to access on any computer and requires us to login which can take 3-5 minutes to go into, causing us to clock in/ out late unless we show up earlier. The schedule is unreadable and the way it is set up forces us to have to look at multiple different schedules to see where we will be for the week. We are unable to use the system while working at mercy health clients, causing us to have to submit timecard corrections every day of the week sometimes. It automatically deducts an hour lunch and correcting it is so clumsy that it has taken our supervisors more than the week to fix it, causing some of us to have to get the pay from the previous paycheck in the next one. Review collected by and hosted on G2.com.

It's nice to see a calendar view of my work schedule as well as the unit schedule. The symbols are nice too. Overall a clear and easy way to see my schedule Review collected by and hosted on G2.com.

When it comes to the payroll report and viewing my timesheet I think there is a lot of missing info. My time sheet only shows when I clock in and out for my regular shift. It does not show my hours for my call shifts or when I am getting paid for precepting. Also, when PTO has been approved, it would be nice to see how much PTO is being used so I can make adjustments if I work extra hours that week or not. It was be amazing if ShiftWizard for collaborate with Kronos (which my company uses) so that we could see all the shift differentials applied, PTO used, notes entered by the time keeper, etc. Review collected by and hosted on G2.com.