--- title: Shift Payment Reviews meta_title: 'Shift Payment Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Shift Payment works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 24 scale: '5' date_modified: '2026-11-11' parent_category: name: Payment url: https://www.g2.com/categories/payment ---

Shift Payment Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the affordable rates of Shift Payment, though caution is advised to understand the fine print. (1 mentions)
Users are frustrated by excessive fees associated with early termination, learning about contracts only during cancellation. (1 mentions)
Users are frustrated with the high termination fees associated with Shift Payment, revealing unexpected contract obligations. (1 mentions)

Top Pros or Advantages of Shift Payment

Top Cons or Disadvantages of Shift Payment

Shift Payment Reviews (24)

Reviews

Shift Payment Reviews (24)

3.3
24 reviews
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Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Easy-to-Use Software with Effortless Invoice Downloads"
5/5
What do you like best about Shift Payment?

Easy to use software, invoices easily downloaded for accounts etc. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"GET EVERYTHING IN WRITING, THEY LIE"
0/5
What do you like best about Shift Payment?

They offer good rates, but read the find prints. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

Was told by our rep Richard that there were no contacts, comes to find out on the day of cancellation that there IS a contract, which you are entitled to early termination fees when cancelled. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Loads of Junk Fees 500% Fee Increases from Feb 2024 to March 2024, 2000% increase from 2022 to 2024"
0/5
What do you like best about Shift Payment?

Nothing, they are garbage. Take your business somewhere else Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

As a business owner, this company is awful to work with. I went from paying a $25/mn credit card usage to to $340/mn usage fee within two years. They most recently increased their "settle volume fee" from .05% to .25% without any notification from Feb 2024 to March 2024.

This company pray on your business. Trys to make themself essential then increases your fees through the roof. They are extremely untrustworthy. Dont be fooled by their promise of lower fees. Take your business else where Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Works great for online payments"
3.5/5
What do you like best about Shift Payment?

Transactions are easy to find with the research tool Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

They need to have the same features for Canadian clients Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Originally submitted 4/6/2021
"Great Service, saved our business after Stripe deactivated us."
5/5
What do you like best about Shift Payment?

Very helpful having a good account manager (Adam.) We were shut off by stripe after doing $500k+ and it nearly ruined our company, Securion accepted our business model and helped us get on board very fast - looking forward to the future working together and growing! Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

They are continuing to update their dashboard, so more stats etc in the future (like churn/lifetime) will be great. Review collected by and hosted on G2.com.

Response from Sandra Wróbel-Konior of Shift Payment

Thank you for taking the time to share your positive experience. We’re super happy SecurionPay could help, and we'll pass along your comments to Adam and the sales team. We're looking forward to making your experience even better in the future!

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great professionals"
4/5
What do you like best about Shift Payment?

My company enjoys working with SecurionPay, they are great professionals, responding timely, providing necessary information, very quick onboarding and great solutions. We are looking forward to the continuation of our cooperation. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

No such thing, our experience so far has been impeccable. Review collected by and hosted on G2.com.

ML
Michael L.
E-commerce consultant
Small-Business (50 or fewer emp.)
"Business development in e.payments"
5/5
What do you like best about Shift Payment?

I have lasting relationships with them, I find their company great. Adam and his team are always professional, precise and responsive. I find they have a fantastic customer service, compared with other companies in the same business area. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

I can read that some people may feel disappointed because they don't accept every business, for me it is a proof that SecurionPay is reliable and built to be on the scene for a while. Even for me who have been working with them for a few years, some of my proposals can be declined because they are not in their core business, but I can understand and accept it. Review collected by and hosted on G2.com.

Response from Sandra Wróbel-Konior of Shift Payment

Thank you for taking the time to share your positive experience, Michael. We’re so glad that our team provided the great service you deserve. It’s great hearing from long-time partners like you!

Kristen S.
KS
Kristen S.
Project Manager & Chief Estimator
Construction
Small-Business (50 or fewer emp.)
"Very Flexible... Easy to Use"
4/5
What do you like best about Shift Payment?

Allows for real-time electronic payment authorization and reporting. It is easy to control and a very flexible system which is a wonderful feature. I love the web-based capabilities which are nice to be able to access data from an alternate location (home office). So far it is a very secure network which is always important when handling so much personal information of our customers. The reports available are easy to use, easy to read and print well. The process is very fast / the program works quickly. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

Pricing is very unclear unless you are already using the program. I think it is comparable to other software out there but it is hard to tell depending on what you are utilizing it for. I do wish we could access more than 24 months of past data... it is only necessary around tax time so far but sometimes a pain when we need to view old data. Customer service is not that great when we have needed assistance. In the past they are not very helpful and then do not get back to you with a solution. Hold times are pretty long which is never a good thing. Review collected by and hosted on G2.com.

Verified User in Gambling & Casinos
AG
Verified User in Gambling & Casinos
Mid-Market (51-1000 emp.)
"Great Gateway"
2.5/5
What do you like best about Shift Payment?

Easy gateway with great success rates and uses most cards Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

Does not show MasterCard card decline reasoning which is needed Review collected by and hosted on G2.com.

AD
Agim D.
Marketing Specialist
Small-Business (50 or fewer emp.)
"The most flexible API"
5/5
What do you like best about Shift Payment?

Their API gives us a huge flexibility to create payment scenarios that fit our business needs the most and provide our customers with superior user experience. Review collected by and hosted on G2.com.

What do you dislike about Shift Payment?

Fees for high-risk merchants are very high. Review collected by and hosted on G2.com.

Response from Sandra Wróbel-Konior of Shift Payment

Thanks so much for taking the time to share your experience with us, Agim! We’re glad that our APIs meet your needs, so you can design the payment flow that fits your customers’ expectations. Thank you for choosing SecurionPay.