Consulting Services for ServiceNow Strategic Portfolio Management

Bright Consulting JSC is an IT and business management consultancy dedicated to accelerating digitalization and automation for enterprises across Europe. With a client-centric approach, the company delivers tailored solutions that streamline business processes and enhance operational efficiency. Specializing in areas such as Digital Service Management, Enterprise Integration and Automation, Business Process Automation, BI & Reporting, and Security and Compliance, Bright Consulting partners with industry leaders like ServiceNow and Splunk to provide innovative and effective services. Key Features and Functionality: - Digital Service Management: Optimizing IT service delivery to improve responsiveness and user satisfaction. - Enterprise Integration and Automation: Seamlessly connecting disparate systems to enhance workflow efficiency. - Business Process Automation: Automating routine tasks to reduce manual effort and increase accuracy. - BI & Reporting: Providing actionable insights through advanced business intelligence tools. - Security and Compliance: Ensuring robust security measures and adherence to regulatory standards. Primary Value and Solutions: Bright Consulting JSC addresses the challenges enterprises face in digital transformation by offering customized solutions that align with specific business objectives. By leveraging partnerships with technology leaders and a team of experienced consultants, the company enhances operational resilience, drives innovation, and ensures clients achieve tangible results in complex and demanding environments.

Buchanan & Edwards (BE is a veteran-owned small business specializing in delivering innovative technology solutions to federal and commercial clients. Established in 1998, BE focuses on enhancing client efficiency and performance through services such as data analytics, cyber intelligence, operations support, cloud migration, and digital transformation. Their expertise spans defense, intelligence, and law enforcement sectors, providing mission-critical support that improves outcomes, increases efficiency, and reduces costs. Key Features and Functionality: - Data Analytics and Cyber Intelligence: BE applies advanced analytics and cyber intelligence to protect national security interests, offering solutions that safeguard networks and information systems. - Cloud Solutions and Digital Transformation: The company engineers cloud-based solutions that enhance the delivery of citizen services and facilitate seamless digital transformation for organizations. - Operations Support and Technology Transformation: BE provides comprehensive support for operations and technology transformation, ensuring clients can adapt to evolving technological landscapes effectively. Primary Value and Solutions Provided: BE's primary value lies in its ability to deliver forward-focused technology solutions that address complex challenges faced by defense, intelligence, and federal clients. By leveraging expertise in data analytics, cyber intelligence, and cloud technologies, BE helps organizations improve operational outcomes, enhance efficiency, and achieve cost savings. Their commitment to innovation and mission success positions them as a trusted partner in national security and public service sectors.

Big enough to matter, small enough to care Enabling the customer journey and supporting operational excellence

Cask NX is a leading ServiceNow Elite Partner dedicated to designing, enabling, and sustaining digital transformation for organizations across various industries. With a focus on the ServiceNow platform, Cask NX specializes in transforming complex business operations into streamlined, secure, and automated processes. Their expertise spans multiple sectors, including healthcare, financial services, manufacturing, utilities, and education, providing tailored solutions that drive measurable results. Key Features and Functionality: - ServiceNow Platform Solutions: Comprehensive consulting services to help organizations design, implement, and sustain digital transformation initiatives using the ServiceNow platform. - Cask Essentials: Rapid implementation services aimed at quickly deploying ServiceNow capabilities to realize value efficiently. - Cask Reserve: Ongoing support and enhancement services to maintain and optimize ServiceNow implementations. - Transformation & Adoption Center of Excellence : Support for integrating ServiceNow as the operational backbone of an organization, ensuring seamless adoption and transformation. - Innovation Lab: Advisory services for exploring and implementing emerging technologies like Generative AI and ERP modernization on the ServiceNow platform. - Platform Value Realization Roadmap: Strategic planning services to align ServiceNow capabilities with organizational goals and priorities. Primary Value and Solutions Provided: Cask NX empowers organizations to achieve their digital transformation goals by leveraging the full potential of the ServiceNow platform. By offering end-to-end solutions, Cask NX helps clients reduce costs, improve service quality, and enhance user experiences across the enterprise. Their approach integrates design thinking and organizational change management, guiding clients through the complexities of transformation with a systems-thinking perspective grounded in experience with some of the world's largest organizations.

Catch Software is an award-winning company specializing in test management, execution, and integration tools designed to enhance the efficiency and effectiveness of quality assurance teams. Their flagship product, Enterprise Tester, offers a comprehensive platform for managing test plans, execution sets, requirements, and incidents, enabling organizations to maintain high software quality standards while accelerating development cycles. Key Features and Functionality: - Test Management: Enterprise Tester provides robust tools for creating, managing, and executing test plans and cases, ensuring thorough coverage and traceability throughout the software development lifecycle. - Integration Capabilities: The platform seamlessly integrates with popular tools like Atlassian's JIRA and Sparx Systems' Enterprise Architect, facilitating a cohesive workflow across development and QA teams. - Automated Testing Support: With plugins like Duette, users can import and manage results from automated testing tools such as IBM Rational Functional Tester, HP QuickTest Professional , and Selenium Remote Control , consolidating both manual and automated testing efforts within a single platform. - Offline Testing: The Rover plugin allows testers to execute tests and log defects offline via mobile devices, synchronizing results with the Enterprise Tester server upon reconnection, thereby supporting flexible and remote testing scenarios. Primary Value and Problem Solved: Catch Software addresses the critical need for efficient and effective quality assurance in software development. By providing tools that streamline test management, integrate seamlessly with existing development environments, and support both manual and automated testing, Catch Software empowers QA teams to deliver high-quality software products. This approach reduces project failures, minimizes rework, and controls unforeseen costs, ultimately enhancing business outcomes and customer satisfaction.

Cegeka is a European family-owned IT services company with headquarters in Belgium, with more than 6000 employees in 11 countries - all of them in Europe, out of which approximately 900 IT engineers work from our offices in Romania and the Republic of Moldova. Working In close cooperation with our 100+ customers, Cegeka Romania creates tailored digital solutions that leverage emerging technologies for industries such as aviation, healthcare, banking, insurance, telecom, logistics, real estate & retail. Cegeka achieved a revenue of 871 million euros, exhibiting a growth rate of 17% when compared to the figures in 2021. Cegeka Romania delivered strong financial results in 2022, with a remarkable turnover of EUR 47M, 30% higher than in 2021, despite operating in a fiercely competitive market. Cegeka’s Certifications: As a Microsoft Gold Partner with +600 certified experts, Cegeka is the perfect partner for your Microsoft Azure journey. We are a Microsoft Advanced Specialist for Windows Server and SQL Server Migration Cegeka is a co-sell prioritized partner for Microsoft Dynamics 365 projects in focus industries (Manufacturing, Wholesale & Distribution, Project & Service organizations​). Certificates: ISO14001, ISO 9001, ISO 27001, and NEN 7510.​​​​ ISAE 3000 reports Data Center (Uptime Tier III compliant), Outsourcing (includes the Data Center report), and STAID ("ISO 27002 in control" report). WHAT CAN YOU GET FROM CEGEKA? End-to-End application development IT team extension, Cloud services IT Infrastructure, Cybersecurity Data and Automation services including AI/ML, BI, RPA, IoT, and DevOps Microsoft Solutions: ERP, CRM, and BI Solution Portfolio Cegeka Romania builds tailored digital solutions that leverage emerging technologies for clients such as Speedwell, Carrefour, LeasePlan, DELL, Finastra, Siemens Energy, ING Bank, Vodafone, Orange, NEC, NN Insurance, and Allianz but at the same time helped brilliant startups to achieve success over the years.

Certsys is a Brazilian IT advisory firm established in 2007, specializing in driving digital transformation for both public and private sector organizations. By integrating business strategy with technological excellence, Certsys delivers innovative digital solutions, products, and experiences that enhance operational efficiency and security. Key Features and Functionality: - Application Modernization: Updating legacy systems to improve performance and scalability. - Hyperautomation: Implementing advanced automation technologies to streamline processes. - Artificial Intelligence: Leveraging AI to optimize decision-making and service delivery. - Cloud Services: Providing secure and scalable cloud solutions tailored to organizational needs. - Cybersecurity: Ensuring robust protection of digital assets against evolving threats. Primary Value and Solutions: Certsys addresses the challenges organizations face in adapting to rapidly changing market demands by offering comprehensive digital transformation services. Their solutions enable clients to achieve maximum operational efficiency, enhance security measures, and deliver more agile and personalized services to their stakeholders. By partnering with Certsys, organizations can effectively navigate the complexities of digital innovation and maintain a competitive edge.

CGI is a leading IT and business process services provider focused on being a partner, employer and investment of choice.

Cheerflow Technology Limited, established in 2022, is a Hong Kong-based company specializing in innovative technology solutions tailored to enhance operational efficiency and productivity across various industries. Their comprehensive suite of services includes software development, system integration, and IT consulting, all designed to meet the unique needs of their clients. Key Features and Functionality: - Custom Software Development: Designing scalable and flexible software solutions that align with specific business requirements. - System Integration: Ensuring seamless integration of various systems to optimize workflows and data management. - Cloud Services: Providing cloud computing solutions to enhance resource management and operational agility. - Mobile Application Development: Creating mobile applications to help businesses engage with customers effectively on the go. - Cybersecurity Services: Implementing robust security measures to protect sensitive data and ensure compliance with industry standards. Primary Value and Solutions: Cheerflow Technology Limited empowers businesses by delivering customized technology solutions that streamline operations, improve collaboration, and drive digital transformation. By focusing on client-specific needs, they help organizations achieve greater efficiency, scalability, and security in their technological endeavors.

Clear Skye is an Identity Governance and Administration solution built natively on the ServiceNow platform. By integrating identity management directly into ServiceNow, Clear Skye eliminates the need for standalone IGA systems, streamlining processes and reducing complexity. This approach enables organizations to manage identity lifecycle, access requests, and compliance tasks within a familiar interface, enhancing efficiency and accelerating time-to-value. Key Features and Functionality: - Identity Lifecycle Management: Automates user onboarding, offboarding, and role changes with predefined workflows, ensuring users have appropriate access at the right time. - Access Request: Provides a self-service portal for users to request access to applications, reducing help desk workload and improving user satisfaction. - Access Review: Facilitates periodic certification of user access rights, enhancing security and regulatory compliance by ensuring appropriate access levels. - Workflow Management: Utilizes ServiceNow's Flow Designer to support business functions with modern low-code/no-code tools, enabling customizable workflows. - Security Operations Integration: Enhances security incident response efficiency by integrating identity data into ServiceNow's Security Operations, reducing access-related vulnerabilities. Primary Value and Problem Solved: Clear Skye addresses the challenges of managing identity and access within organizations by embedding IGA processes into the existing ServiceNow environment. This integration reduces silos between departments such as HR, IT, Security Operations, and Governance, Risk, and Compliance , leading to increased efficiency and reduced friction. By leveraging existing ServiceNow investments, organizations can achieve quicker time-to-value, lower total cost of ownership, and a more streamlined approach to identity governance.